Growing a Franchise

Amos: Leadership is about serving followers

Amos: Leadership is about serving followers

In his remarkable career in franchising, Jim Amos has been many things: past chairman of the International Franchise Association, chief executive of Mail Boxes Etc. (now the UPS Store), and chief executive of Tasti D-Lite. But for even longer, ever since his two tours in the Vietnam War, Amos has be.....

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MARK BRANDAU

About the Author

MARK BRANDAU

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Mark Brandau is an 1851 contributor and a graduate of Northwestern University