BIGGBY COFFEE

Her family had their eyes on owning a business, but without any prior experience they knew they could tap into the experiences of her sister and family. Having already developed strong ties to their home community of Marysville, Ohio, the Cruises knew this would be a great opportunity.Sandy’s sister and her husband, who live in Michigan, are multi-unit operators of<a href="https://www.biggbyfranchising.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=lifelong-nurse-and-mother-opens-first-biggby-coffee-in-hometown-of-marysville-ohio-with-husband-and-son-2722906" target="_blank" rel="nofollow">&nbsp;BIGGBY® COFFEE</a>. After speaking to them about the franchise, Sandy and her family decided that they wanted to give it a try. In 2020 she along with her son and husband opened her first<a href="https://1851franchise.com/biggbycoffee/info">&nbsp;BIGGBY® COFFEE</a>&nbsp;location in Marysville, Ohio. After three years, Sandy and her family have signed a franchise agreement to open a second location later this year.1851 Franchise recently spoke to Cruise about why she left a career in health care to pursue business ownership, and what plans she has for the future.1851 Franchise: Frame your personal story for us.&nbsp;What did you do before franchising, and how did you decide franchising made sense for you?Cruise:&nbsp;After getting my Bachelor’s degree in nursing, I was a labor and delivery nurse for about 20 years, along with doing some occupational health nursing part-time. My husband and son really became interested in franchising after watching my sister and her husband open their own BIGGBY® COFFEE&nbsp;location in Northern Michigan. That’s what first piqued our interest. At the time, we were looking for some sort of opportunity but didn’t know exactly what. So, we spoke to them, and we were really interested in it, especially my husband, who was talking about it all the time. Around the same time, they were opening a new store, so we got to see the process of opening a BIGGBY® COFFEE&nbsp;franchise and how busy they were. It was after seeing their success and with their encouragement that we decided we wanted to get involved as well.We opened our first&nbsp;BIGGBY® COFFEE location in February 2020, and we’ve got another location on the way!1851: What was your perception of franchising prior to becoming a franchisee, and what do you want people to know about franchising now that you are in it?Cruise:&nbsp;I hadn’t thought about it a whole lot, to be honest. But I always thought it was something that was very hard to do. I never expected to be involved in this industry. But watching our own family do it opened our eyes a bit more and made us realize it could be a possibility. Our family was so encouraging. They really were one of the main reasons we decided to pursue a franchise.1851:&nbsp;What made you pick this brand? What excites you most about this company?Cruise:&nbsp;We really like the product. I love coffee and&nbsp;BIGGBY® COFFEE has such a good product. I also want to say, as a franchise,&nbsp;BIGGBY® COFFEE really sets you up for success. They have a very good training program, and if you follow the systems they’ve set in place, it can work for you, too. Our son, Brandon, manages the store now and by following the brand’s guidelines, it’s really worked out for us.&nbsp;&nbsp;1851:&nbsp;What do you hope to achieve with your business? What are your plans for growth?&nbsp;Cruise: Our son is a part owner and we’ll likely eventually sell the business to him. I think two is plenty for me right now, but down the road, if he wants to open more locations, he can! We really accomplished what we wanted to do with our business, though. Brandon has become the leader we always knew he was. He’s done such a great job with our employees and our customers; we couldn’t be prouder of him.1851:&nbsp;What is the one thing about your story you want us to know?Cruise: We just love being involved with the community. In 2002, we planned and opened a local church from scratch. Through that experience, we met a lot of people in our community that we didn’t know initially. We’ve been in our community for more than 20 years, and we’re passionate about building relationships within our community. That’s so important to us.1851:&nbsp;What advice do you have for other people thinking about becoming a franchise owner?Cruise:&nbsp;Talk to other owners. Hear their stories about what has and hasn’t worked.&nbsp;BIGGBY® COFFEE has a proven model, so just stick to it. And of course, build relationships with other owners. Those connections can help you grow and help you solve problems. A franchise can be a lot of hard work, but stick with it because there are some incredible rewards.<h3>About The BIGGBY® COFFEE Franchise</h3>BIGGBY® COFFEE, based in East Lansing, Mich., was started with a single store on March 15, 1995. One year later, and on the cusp of opening a second location, Bob Fish and Michael McFall, on a handshake and $4,000, decided to franchise the concept. The brand’s cultural values of Make Friends, Have Fun, B Yourself and Share Great Coffee help coffee-lovers and the coffee-curious alike benefit from a less pretentious and fun approach to the standard gourmet cafe paradigm. Besides connoisseur-worthy drinks with names like Teddy Bear® and Caramel Marvel®, BIGGBY® COFFEE baristas provide a unique experience focused on brightening their customers’ day and supporting them in building a life they love. The “Big ‘B’” on the orange background caught on, and today BIGGBY® COFFEE has 340 cafes across many states, including Virginia, Michigan, Ohio, Indiana, Illinois, Idaho, Georgia, North Carolina, South Carolina, Wisconsin, Kentucky and Florida.

Lifelong Nurse and Mother Opens First BIGGBY® COFFEE in Hometown of Marysville, Ohio with Husband and Son

1851 Franchise

Sandy Cruise left a long career in nursing to open a  BIGGBY® COFFEE location in her hometown of Marysville, Ohio with her husband and oldest son Brandon after witnessing the success in the franchising industry of her sister’s family.


This brand page has been paid for by BIGGBY COFFEE. Content within this page that is paid will showcase a Sponsored icon. This means the brand has engaged 1851 FRANCHISE to write the content. Content without the Sponsored Icon is aggregated media placements the brand earned. Questions can be sent to editorial@1851franchise.com

lifelong-nurse-and-mother-opens-first-biggby-coffee-in-hometown-of-marysville-ohio-with-husband-and-son

FRANCHISE INFORMATION

Own a BIGGBY COFFEE

BIGGBY COFFEE Growth

Franchisee Highlight

30 Years of BIGGBY COFFEE

Learn

Visit Website

Facebook

LinkedIn

Instagram

YouTube

SOCIAL MEDIA

Fresh Starts and Sweethearts: BIGGBY® COFFEE Brings Back Winter Favorites and Adds a TWIX® Twist for Valentine’s Season

BIGGBY COFFEE Welcomes Spring With Festive Irish Cream, Brown Sugar Creations and Seasonal Perks

BIGGBY COFFEE Teams Up With TWIX for Limited-Time Salted Caramel Drinks

BIGGBY COFFEE MOST READ STORIES

1851 LOGIN

GROWTH CLUB LOGIN

ABOUT BIGGBY COFFEE

CONTACT BIGGBY COFFEE

facebook

instagram

twitter

linkedin

youtube

First Name

Last Name

Email

Phone

State Of Interest

How did you hear about us?

Own a BIGGBY Coffee

EAST LANSING, Mich. —&nbsp;<a href="https://www.biggbyfranchising.com/">BIGGBY® COFFEE</a>, the 460-plus-unit high-energy coffee franchise, is celebrating spring with a limited-time Cherry Sakura Red Bull® lineup, available March 26 through May 20. Created in partnership with Red Bull®, the new drinks bring a bright, seasonal flavor to BIGGBY® COFFEE’s energy menu.Inspired by Japanese cherry blossoms, also known as Cherry Sakura, the flavor combines fruity and floral notes. The pink beverages are easy to grab and designed for guests who like bold, flavor-forward energy drinks.The Cherry Sakura Red Bull® lineup includes:<ul><li>Cherry Sakura Splash Mocktail&nbsp;</li><li>Cherry Sakura Creme Freeze</li><li>Cherry Sakura Red Bull®</li></ul>Red Bull® has become a familiar favorite on BIGGBY® COFFEE’s menu, and Cherry Sakura adds a new, limited-time flavor guests can only find at BIGGBY®. The partnership will be backed by digital and delivery support, including special DoorDash promotions.Guests can find the Cherry Sakura Red Bull® lineup at participating BIGGBY® locations nationwide for a limited time.To find a BIGGBY® COFFEE location near you, visit&nbsp;<a href="http://www.biggby.com">www.BIGGBY.com</a>.&nbsp;About The BIGGBY® COFFEE FranchiseBIGGBY® COFFEE, headquartered in East Lansing, Michigan, is a national coffee franchise with over 460 locations across 13 states. Since opening its first store in 1995, BIGGBY® has remained 100% franchise-owned and operates under a fully franchised business model designed to help local entrepreneurs grow successful, community-minded businesses.The company is guided by a people-first philosophy and a commitment to values-aligned growth — supporting franchise owners and baristas, creating positive experiences for guests, and partnering with coffee producers who treat people well, respect the environment, and invest in their communities.In 2024, BIGGBY® introduced a refined visual identity anchored by the tagline BIGGBY® Makes it Better, reinforcing the brand’s dedication to consistent quality, human connection and uplifting everyday interactions.

image of biggby red bull spring energy boos partnership

The high-energy coffee franchise is rolling out the beverages from March 26 through May 20 in partnership with Red Bull.

BIGGBY® COFFEE Launches Limited-Time Cherry Sakura Red Bull® Lineup for Spring Energy Boost

biggby-coffee-cherry-sakura-red-bull

EAST LANSING, Mich.&nbsp;—&nbsp;<a href="https://biggby.com/">BIGGBY® COFFEE</a>, the 460-plus-unit high-energy coffee franchise, is celebrating the return of its beloved Irish Cream lineup just in time for St. Patrick’s Day. The limited-time Irish Cream menu will be available through March 25.The Irish Cream lineup has long been a go-to seasonal offering for BIGGBY® fans, adding creamy, comforting flavors to everyday coffee orders. This year’s featured Latte of Joy combines Irish cream, caramel, and White Lightning (BIGGBY® COFFEE’s signature white chocolate flavor) for a smooth, well-balanced drink.Featured Irish Cream beverages available in-store and through BIGGBY® COFFEE’s digital ordering channels include:<ul><li>Lucky Charm Latte&nbsp;</li><li>Latte of Joy&nbsp;</li><li>Sweet Foam Irish Cream Cold Brew</li></ul>Additional Irish Cream beverages available exclusively through BIGGBY® COFFEE’s digital ordering channels include:<ul><li>Chocolate Covered Leprechaun Latte</li><li>Irish Cream Latte</li><li>Irish Bog Latte&nbsp;</li><li>Foggy Irishman Latte</li></ul>BIGGBY® is offering 50% off any size Irish Cream beverage on Tuesday, March 17, to celebrate St. Patrick’s Day. The one-day deal gives fans a chance to enjoy their favorite Irish Cream drinks for less.Whether guests are fueling up for busy mornings, meeting friends for a seasonal treat or simply embracing a little everyday fun, BIGGBY® COFFEE’s Irish Cream beverages offer a limited-time way to sip into the season.To find a BIGGBY® COFFEE location near you, visit&nbsp;<a href="http://www.biggby.com">www.BIGGBY.com</a>.&nbsp;About the BIGGBY® COFFEE FranchiseBIGGBY® COFFEE, headquartered in East Lansing, Michigan, is a national coffee franchise with over 460 locations across 13 states. Since opening its first store in 1995, BIGGBY® has remained 100% franchise-owned and operates under a fully franchised business model designed to help local entrepreneurs grow successful, community-minded businesses.The company is guided by a people-first philosophy and a commitment to values-aligned growth — supporting franchise owners and baristas, creating positive experiences for guests, and partnering with coffee producers who treat people well, respect the environment and invest in their communities.In 2024, BIGGBY® introduced a refined visual identity anchored by the tagline BIGGBY® Makes it Better, reinforcing the brand’s dedication to consistent quality, human connection and uplifting everyday interactions.For more information on BIGGBY® COFFEE or franchise opportunities, visit&nbsp;<a href="http://www.biggby.com">www.biggby.com</a>.&nbsp;

Luck Is Brewing: BIGGBY® COFFEE Brings Back Fan-Favorite Irish Cream Lineup for St. Patrick’s Day

The limited-time Irish Cream lineup runs through March 25 and features festive seasonal flavors, including the Latte of Joy spotlighting today’s white chocolate trend.

luck-is-brewing-biggby-coffee-brings-back-fan-favorite-irish-cream-lineup-for-st-patricks-day

BIGGBY® COFFEE Franchise Costs, Fees, Profit and Data for 2026

franchise-deep-dive-biggby-coffees-franchise-costs-fees-profit-and-data

Biggby Coffee franchise, Valentine's Day, Biggby Coffee Twix collab

biggby-coffee-2026-seasonal-menu-feel-good-drinks-valentines

EAST LANSING, Mich. —&nbsp;<a href="https://biggby.com/menu/">BIGGBY® COFFEE</a>, the 460-plus-unit high-energy coffee franchise, is turning up the fun this spring with its first-ever family film collaboration featuring “The Sheep Detectives,” an upcoming movie from Amazon MGM Studios, to create a playful, feel-good experience for guests of all ages.With “The Sheep Detectives” arriving in theaters on May 8, BIGGBY® is giving families a fun way to start the adventure early, bringing the story to life through a limited-time lineup of themed drinks, in-store surprises and social moments designed to make every visit feel a little more magical. Special drinks include: Detective Lily Lemonade, Fainting Sheep Latte, Woolly White Magic Milk and more.In this witty, new breed of mystery, George (Hugh Jackman) is a shepherd who reads detective novels to his beloved sheep every night, assuming they can’t possibly understand. But when a mysterious incident disrupts life on the farm, the sheep realize they must become the detectives. As they follow the clues and investigate human suspects, they prove that even sheep can be brilliant crime-solvers.BIGGBY® is leaning into what it does best: creating small, meaningful moments of joy. From curious kids to coffee-loving parents, this collaboration is all about giving families a reason to press pause on their day and enjoy something together.Whether it’s trying a new drink, spotting themed touches in-store or turning a quick stop into a mini adventure, BIGGBY® is making everyday moments feel a bit more memorable.The collaboration also offers a sneak peek at what’s ahead for the brand, with a refreshed Kids Menu launching this summer, giving even the youngest guests more reasons to love their BIGGBY® runs.Just in time for Mother’s Day weekend, the timing couldn’t be better. It’s the perfect excuse for families to swing by after a movie, meet up for a weekend treat or celebrate mom with something a little more fun than the usual coffee run.“At BIGGBY®, we’re always looking for ways to make someone’s day just a little brighter, and this collaboration is a perfect example of that,” said&nbsp;<a href="https://www.linkedin.com/in/ritabettino05/">Rita Bettino</a>, BIGGBY COFFEE® CMO. “With the movie hitting theaters May 8, we love that families can get a little preview of the fun when they visit BIGGBY®. It’s all about creating those small, happy moments.”The Sheep Detectives opens Mother’s Day, May 8, in theaters everywhere! Rated PG.To find a BIGGBY® COFFEE location near you, visit&nbsp;<a href="http://www.biggby.com">www.biggby.com</a>.&nbsp;About the BIGGBY® COFFEE FranchiseBIGGBY® COFFEE, headquartered in East Lansing, Michigan, is a national coffee franchise with over 460 locations across 13 states. Since opening its first store in 1995, BIGGBY® has remained 100% franchise-owned and operates under a fully franchised business model designed to help local entrepreneurs grow successful, community-minded businesses.The company is guided by a people-first philosophy and a commitment to values-aligned growth — supporting franchise owners and baristas, creating positive experiences for guests and partnering with coffee producers who treat people well, respect the environment and invest in their communities.In 2024, BIGGBY® introduced a refined visual identity anchored by the tagline BIGGBY® Makes it Better, reinforcing the brand’s dedication to consistent quality, human connection and uplifting everyday interactions.For more information on BIGGBY® COFFEE or franchise opportunities, visit&nbsp;<a href="http://www.biggby.com">www.biggby.com</a>.

BIGGBY® COFFEE Teams Up with “The Sheep Detectives"

The high-energy coffee franchise teams up with the family-friendly movie to bring themed drinks and in-store moments designed for both kids and parents.

BIGGBY® COFFEE Teams Up with “The Sheep Detectives” for a Springtime Adventure Full of Fun (and Flavor)

biggby-coffee-the-sheep-detectives-collaboration

EAST LANSING, Mich. —&nbsp;<a href="https://www.biggbyfranchising.com/">BIGGBY® COFFEE</a>, the 460-plus-unit high-energy coffee franchise, is welcoming spring with a fresh seasonal menu featuring fan-favorite Irish Cream beverages, smooth brown sugar coffee creations, seasonal food items and limited-time promotions. The seasonal lineup runs Feb. 26 through May 20, 2026.This spring, BIGGBY® COFFEE is spotlighting two seasonal beverage categories designed to bring festive flavor and cozy-sweet indulgence to every kind of coffee run.First, Irish cream returns for a lucky start to the season, just in time for St. Patrick’s Day. The beloved flavor shines across a variety of creamy, dessert-inspired beverages that deliver rich, comforting sips with a festive twist.Featured Irish cream beverages include:<ul><li>Lucky Charm Latte&nbsp;</li><li>Sweet Foam Irish Cream Cold Brew&nbsp;</li><li>Latte of Joy&nbsp;</li><li>Chocolate Covered Leprechaun&nbsp;</li><li>Irish Cream Latte</li></ul>In addition, BIGGBY® is featuring its brown sugar lineup, a smooth, lightly sweet flavor that pairs perfectly with coffee and chai for a warm, comforting spring sip.Featured brown sugar beverages include:<ul><li>Brown Sugar Latte</li><li>Brown Bear Latte&nbsp;</li><li>Brown Sugar Chai</li><li>Brown Sugar Chai Charger</li></ul>Seasonal food items also return, including the fan-favorite Sausage Cheddar Biscuit with Honey, Lemon Coffee Cake Bites and Chocolate Cake Pops. Guests can also take advantage of value bundles that pair coffee and food for an easy, satisfying option.Guests can also enjoy seasonal promotions throughout the spring:<ul><li>Daylight Saving Time (March 8-13): $1 off any drink, any size</li><li>St. Patrick’s Day&nbsp;(March 17): 50% off any size Irish Cream beverage</li><li>Nurses Week (May 6-12): $1.99 any 16-ounce beverage with valid ID</li><li>Mother’s Day (May 10): BOGO free or $1 off any drink, any size</li></ul>From Irish Cream favorites to brown sugar classics and spring treats, BIGGBY® delivers a variety of offerings to help guests sip into spring and enjoy the season.To find a BIGGBY® COFFEE location near you, visit&nbsp;<a href="http://www.biggby.com">www.BIGGBY.com</a>.&nbsp;About The BIGGBY® COFFEE FranchiseBIGGBY® COFFEE, headquartered in East Lansing, Michigan, is a national coffee franchise with over 460 locations across 13 states. Since opening its first store in 1995, BIGGBY® has remained 100% franchise-owned and operates under a fully franchised business model designed to help local entrepreneurs grow successful, community-minded businesses.The company is guided by a people-first philosophy and a commitment to values-aligned growth — supporting franchise owners and baristas, creating positive experiences for guests, and partnering with coffee producers who treat people well, respect the environment, and invest in their communities.In 2024, BIGGBY® introduced a refined visual identity anchored by the tagline BIGGBY® Makes it Better, reinforcing the brand’s dedication to consistent quality, human connection and uplifting everyday interactions.For more information on BIGGBY® COFFEE or franchise opportunities, visit&nbsp;<a href="http://www.biggby.com">www.biggby.com</a>.&nbsp;

BIGGBY® COFFEE Welcomes Spring With Festive Irish Cream, Brown Sugar Creations and Seasonal Perks

The seasonal lineup runs Feb. 26 through May 20 and features festive Irish Cream beverages, Brown Sugar drinks, spring treats and limited-time promotions.

Lifelong Nurse and Mother Opens First BIGGBY® COFFEE in Hometown of Marysville, Ohio with Husband and Son

MORE STORIES LIKE THIS