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In the world of franchising, success is often predicated on how well-established and efficient your system's guidelines, training materials and daily operational instructions are. It is crucial for franchisors to establish comprehensive guidelines and procedures in order to maintain the superior standard of quality that customers have come to expect from your brand, along with replicating that experience across all locations.&nbsp;A well-planned and thoroughly detailed franchise operations manual is essentially a recipe for financial success and exemplary customer service. The information inside is valuable, especially for popular brands. This is the primary reason why you should keep the contents of this manual under wraps and only disclose it to those who’ve signed all necessary paperwork.&nbsp;This manual also helps your company avoid potential legal issues. Including thorough descriptions of local laws and regulations and how they pertain to your day-to-day operations is a vital component of your manual. It helps ensure compliance with all related rules and keeps team leaders knowledgeable.These are all reasons why a franchise operations manual is one of the most important documents that a franchisor creates during the franchising process. It is a “central repository of truth” for your franchise brand, and details fully what needs to be done and how it needs to be done.&nbsp;&nbsp;<h3>The Basics: What Needs to Be Included in Your Franchise Operations Manual</h3>Start with an outline of the basic components. Here’s a list of “must-haves”:&nbsp;A Powerful Introduction to the Brand. From the origins of your operations manual, make sure your company’s brand and ideology is clear. Include details like your founder’s background information and story of how the franchise was born, your mission statement, your value proposition, what area of the marketplace the franchise is trying to serve and why, and what kind qualities you’re looking for in franchisees. By setting a tone of what the brand is about and what you want it to represent in your franchisee communities, you immediately convey what are the most important aspects of your business to future franchise owners.Structure and Process Of Creating a New Franchise Location.&nbsp;This is the section where you thoroughly detail the important aspects of the franchisor-franchisee relationship.&nbsp;Cover questions like:<ul><li>How do the two entities communicate with each other?&nbsp;</li><li>What is the process to start a franchise location?&nbsp;</li><li>What is the anticipated timeline expected from start to finish?</li><li>What are the initial investment numbers and expected first-year revenues?</li></ul>Training Materials. Your franchise operations manual should touch on all the aspects that employees will need to know to do their jobs well and be consistent with the brand. This should include instructionals and role-plays on how to best interact with customers, how to operate any machinery or systems, how to open and close the location, and uniform requirements. Cover the fundamentals of the day-to-day operations of running a franchise and what your expectations for employees are. It should be comprehensive enough that an employee with a question can easily find the answer.Important Company Policies. All employees need to have an understanding of company policies and procedures. This is necessary from a legal perspective. Also, it should cover elements of important company values and front-facing protocols that are in keeping with the overall ethos of the brand. Software and Operations Instructions. Many franchise businesses utilize advanced franchise management software systems to optimize communication between franchisees and between franchisor and franchisee. If you are using one of these types of software packages, make sure you include instructions on use, login credentials, resources for tutorials and Help Desk line information.Marketing Advice. Even with a well-known brand, franchisees still need to have a marketing plan and tools at the ready to ensure they announce their presence in a new community. A thorough description of your brand’s marketing approach and what type of resources, materials and support are available from the head office should be fully detailed in this section.&nbsp; Provide guidelines for both online and direct marketing efforts, and include a thorough style guide that specifies color codes, font sizes and accepted messaging. Providing access to online templates, online print and design portals for printed marketing materials, and comprehensive marketing campaigns are also of great benefit, particularly for new locations looking to make their mark in the community. Remember that each new location’s success is another part of your whole company’s success.Other Information. Your franchise operations manual should be organized to include all of the operational data, brand information and standard operating procedures you're going to provide to your franchisees in order to help them run their franchise efficiently from the start. These depend on your franchise and the service it provides, but as a basic checklist, your manual should cover the points above, as well as the following:<ul><li>Staff Hiring and Training Guides</li><li>Health and Safety Regulations</li><li>Financial Management Details and System Overviews</li><li>Assessments and Reporting Procedures</li><li>Best Practice Guidelines</li><li>Complaint Process Procedures</li><li>List of Approved Vendors&nbsp;</li></ul>You may find that your operations manual continues to grow as your franchise grows. However, starting with these benchmarks, you'll be on the right road to creating a valuable reference for your franchisees.

Chapter 4: Creating a Comprehensive Franchise Operations Manual

1851 Franchise

There are many experiences in life that don’t come equipped with a “how-to” manual. How to successfully run and operate your franchise shouldn’t be one of those experiences.


chapter-4-creating-a-comprehensive-franchise-operations-manual

Voodoo Brewing Co.

Voodoo Brewing Co. Grows Its Footprint by Nearly 30% in 2025, Setting the Stage for an Elevated 2026

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Minuteman Press International

Minuteman Press Franchise Owner Wes Froebel at his center in Amherst, NY.

Minuteman Press Franchise Owner Wes Froebel Grows Through Acquisitions

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Layne's Chicken Fingers

Photo of Layne's chicken fingers & fries basket

Layne’s Chicken Fingers Ranked No. 366 on Entrepreneur’s 47th Annual Franchise 500

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Right at Home

Right at Home Finishes 2025 Strong, Launches New Tech and Sets Sights on 2026 Franchise Growth

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Pigtails & Crewcuts

Pigtails & Crewcuts, kids haircuts, kids hair salon

 A Year of Expansion, Heart and Momentum: Pigtails & Crewcuts Looks Ahead to an Even Brighter 2026

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1851 Agg - Jersey Mike's Franchise Growth Plan - 1851 Franchise

Jersey Mike’s Turns the Page With a Faster Franchise Growth Plan

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2026 Franchise 500 design with Jersey Mike's, Dunkin', Taco Bell, Ace Hardware, and Kumon

The 2026 Franchise 500: New Rankings and Market Shifts

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Design with chart in background and "HELP WANTED" sign in forefront

Recent Data Reveals Cooling Labor Market, Further Fuels Franchise Growth Opportunities

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McDonald’s Faces Lawsuit Alleging McRib Contains No Actual Rib Meat

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Hardee's Franchise - ARC Burger Lawsuit - 1851 Franchise

Hardee’s Lawsuit Targets Franchisee as 77 Restaurants Prepare to Shut Down

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Callaway has agreed to sell a 60% stake in its Topgolf and Toptracer divisions to private equity firm Leonard Green &amp; Partners (LGP)&nbsp;<a href="https://www.topgolfcallawaybrands.com/news-releases/news-release-details/topgolf-callaway-brands-announces-agreement-sell-majority-stake">in a deal that values the Topgolf business at roughly $1.1 billion</a>. The transaction will bring in about $770 million in net proceeds for&nbsp;<a href="https://www.topgolfcallawaybrands.com/">Topgolf Callaway Brands</a>, according to regulatory filings. The move is part of a broader restructuring plan the company had been pursuing since same-venue sales softened and former Topgolf CEO Artie Starrs stepped down in August.Callaway and Topgolf originally merged in 2021 to accelerate the growth of the eatertainment brand, but separating the businesses is now seen as a way to sharpen strategic focus, streamline operations and better allocate capital. While the company initially explored selling as much as 80% of Topgolf, it ultimately selected LGP as a buyer because of the firm’s strong track record with high-growth consumer brands. The private equity group has backed chains such as&nbsp;<a href="https://www.zaxbys.com/franchise">Zaxby’s</a>,&nbsp;<a href="https://www.velvettaco.com/international-partner/">Velvet Taco</a> and previously&nbsp;<a href="https://1851franchise.com/shake-shacks-unusual-international-business-strategy-2710292">Shake Shack</a>.Despite earlier declines, Topgolf’s performance has begun to rebound. The company posted slightly positive same-venue sales in the third quarter of 2025, driven primarily by its core guest segment — players who use one or two hitting bays — which accounts for 80% of annual revenue. Traffic in that category returned to strong double-digit growth, aided by value promotions like Sunday Funday and weekday discounts. Operational upgrades, including improvements to the digital channel and the rollout of Toast’s point-of-sale system, have also increased efficiency and boosted spending per visit.The deal is expected to close in the first quarter of 2026. After the transaction, Topgolf Callaway Brands will rebrand as Callaway Golf Company and continue operating its core portfolio, which includes Callaway, Odyssey, TravisMathew and Ogio, while LGP guides Topgolf into its next phase of expansion.Read the full press release&nbsp;<a href="https://www.topgolfcallawaybrands.com/news-releases/news-release-details/topgolf-callaway-brands-announces-agreement-sell-majority-stake">here</a>.&nbsp;

Callaway Sells Majority Stake in Topgolf to Private Equity for $770 Million

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<a href="https://pieology.com/">Pieology Pizza</a> has filed for Chapter 11 bankruptcy protection following a failed attempt to acquire and rehab underperforming franchise locations. The California-based brand, which was once celebrated as a leader in the “build-your-own” pizza space, filed earlier this week.The filing comes after a gamble to save its footprint, which evidently backfired. Earlier this year, the corporate group made a push to acquire nearly 30 franchised locations that were on the brink of closing, but it did not have the capital necessary to drive a full turnaround.According to court documents, external investors who had previously committed to funding the acquisition withdrew support at the last minute, and without this liquidity, the corporate entity drained its own reserves trying to support continued operations.While this move was a contributor to the brand’s financial struggles, it’s not the only hurdle cited in documents.“Severe disruption due to the pandemic and subsequent economic environment, including labor shortages, inflationary cost pressure and rapidly shifting consumer behavior” also contributed to the decline, co-founder&nbsp;<a href="https://www.linkedin.com/in/carl-c-a9b60b6/">Carl Chang</a> noted in the filing.The bankruptcy filing lists liabilities between $1 million and $10 million, including significant debts to landlords and state tax authorities.&nbsp;Notably, the filing only impacts the company-owned entities. The remaining 29 franchisee-owned locations are not part of the Chapter 11 process.Read more about the bankruptcy&nbsp;<a href="https://www.restaurantbusinessonline.com/financing/pieology-pizza-files-chapter-11-bankruptcy">here</a> and the role underperforming locations played in it&nbsp;<a href="https://www.restaurantbusinessonline.com/financing/how-pieologys-attempt-rescue-restaurants-contributed-bankruptcy">here</a>.

Pieology Pizza Enters Chapter 11 Following Costly Bid To Save Struggling Stores

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<a href="https://www.entrepreneur.com/franchise500">Entrepreneur’s 2026 Franchise 500</a> has arrived, and it demonstrates a few key shifts within the industry. The ranking, widely recognized as the gold standard, weighs key data points — including costs and fees, size and growth, support and brand strength — to determine the final list. This year, the results point to an industry that’s both leaning into legacy brands and embracing niche, innovative ones that address the shifting business and investing landscape.<h2>The Top 10 Brands of 2026</h2>Familiar powerhouses dominate the top 10, but notably, Jersey Mike’s moved into the No. 1 spot, dethroning Taco Bell.<ol><li><a href="https://1851franchise.com/franchise-deep-dive-jersey-mikes-franchise-costs-fees-profit-and-data-2720908">Jersey Mike’s</a></li><li><a href="https://1851franchise.com/taco-bell-franchise-deep-dive-2720788">Taco Bell</a></li><li><a href="https://1851franchise.com/franchise-deep-dive-dunkin-franchise-costs-fees-profit-and-data-2720835">Dunkin’</a></li><li><a href="https://1851franchise.com/franchise-deep-dive-ace-hardware-franchise-costs-fees-profit-and-data-2720851">Ace Hardware</a></li><li><a href="https://1851franchise.com/kumon-franchise-costs-fees-profit-and-data-for-2025-2729462">Kumon</a></li><li><a href="https://1851franchise.com/franchise-deep-dive-wingstop-franchise-costs-fees-profit-and-data-2720864">Wingstop</a></li><li><a href="https://1851franchise.com/franchise-deep-dive-the-ups-store-franchise-costs-fees-profit-and-data-2727441">The UPS Store</a></li><li><a href="https://1851franchise.com/franchise-deep-dive-hampton-by-hiltons-franchise-costs-fees-profit-and-data-2722575">Hampton by Hilton</a></li><li><a href="https://1851franchise.com/culvers-franchise-costs-fees-roi-2025-2720843">Culver’s</a></li><li><a href="https://1851franchise.com/franchise-deep-dive-mcdonalds-franchise-costs-fees-profit-and-data-for-2025-2720737#stories">McDonald’s</a></li></ol><h2>Other Shifts and Market Trends</h2>While the top 10 features familiar quick-service restaurants, the ranking also highlights the popularity of other community-focused and need-based models.Beyond the household names, the 2026 ranking highlights the strength of home services franchises; the “care economy,” with both childcare and senior care models; and other specialized industries that were previously fragmented by many independent organizations.For the broader economy, the Franchise 500 proves that franchising remains one of the most stable vehicles for wealth creation. Top brands this year suggest investors are no longer looking for just the biggest name or newest fad. Rather, they’re gravitating toward brands with strong infrastructure and recession-resistant, utility-focused models.View the full ranking&nbsp;<a href="https://www.entrepreneur.com/franchise500">here</a>.

MOONACHIE, N.J.&nbsp;—&nbsp;<a href="http://ownaparisbaguette.com">Paris Baguette</a>, the French-inspired bakery café franchise with nearly 260 units across the United States, has welcomed&nbsp;<a href="https://www.linkedin.com/in/zac-sulma-05540736/">Zac Sulma</a> to the team as their new chief operating officer. As&nbsp;<a href="http://1851franchise.com/parisbaguette/info">Paris Baguette</a> works toward their goal of reaching 1,000 locations by 2030, Sulma will serve as a key leader to steer their operational growth and support continued success as they scale.Sulma joins Paris Baguette with an extensive background in multi-unit operations in the entertainment and hospitality space. In his new role, Sulma will scale Paris Baguette’s operational processes while keeping a focus on the franchise owners they support.&nbsp;“We’re thrilled to welcome Zac to the Paris Baguette family,” said CEO&nbsp;<a href="https://www.linkedin.com/in/darren-tipton-0526324">Darren Tipton</a>. “His proven track record of driving operational excellence and people-first mentality align perfectly with Paris Baguette’s goals and values. His leadership will be crucial in supporting our franchisees as we all work to reestablish the neighborhood bakery café as the heart of the communities we serve.”Sulma’s vision and values align perfectly with Paris Baguette’s. In addition to witnessing the brand’s impressive growth in recent years, Sulma also has prior professional experience with Tipton and other members of the leadership team, which made him even more confident in joining the team.“I’m incredibly excited to be at Paris Baguette,” Sulma said. “The culture and expectation of success, all with a strong emphasis on the people-first mentality, is always front and center. The number one goal for me, as we work toward 1,000 cafés, is to do that effectively. It’s not just a 1,000-unit finish line; our focus is on getting there with efficient, high-performing cafés while maintaining the operational performance of our current locations.”Sulma’s focus on enhancing the operational framework to support this growth will ensure both new and existing franchisees are set up for long-term success.“I am bringing a high level of operational excellence, and I tie our franchisees’ success with my success,” he said. “We must remember what and who got us to the point where we are today and continue to serve the franchisees who have already become established with the brand. They are just as important as the new franchisees we are trying to attract. People are the most important; my ‘client’ is my team and franchisees, and they will see they’re truly important in how we operate on a daily basis.”ABOUT PARIS BAGUETTE:&nbsp;Paris Baguette is a bakery café franchise with more than 4,000 units across the globe. The global brand first franchised in the U.S. in 2015 and has since established nearly 260 locations in markets across North America, making them one of the premier franchise opportunities in their category. Paris Baguette’s primary mission, executed every day by their expert staff of bakers, cakers, and baristas, is to provide guests with a warm, welcoming bakery café experience that creates joy for all. To find out more information on costs to buy this franchise, please visit&nbsp;<a href="https://ownaparisbaguette.com/.">https://ownaparisbaguette.com/.</a>&nbsp;

Paris Baguette Welcomes Zac Sulma as New Chief Operating Officer

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Many people see their pets as part of the family. With that mindset becoming the norm, services like day care and quality boarding are no longer seen as extras, but as an important part of giving pets a happy, healthy life. This shift, coupled with a rising “do it for me” mentality and increased need for care due to return-to-office mandates, positions daycare and boarding concepts very favorably.For entrepreneurs looking to break into the industry and cater to growing demand, these 15 boarding and daycare franchises are great opportunities for 2026:<h2><a href="https://1851franchise.com/franchise-deep-dive-happy-cat-hotel-franchise-costs-fees-profit-and-data-2722849">Happy Cat Hotel &amp; Spa</a></h2><ul><li><a href="https://happycatfranchising.com/">Franchise Website&nbsp;</a></li><li><a href="https://1851franchise.com/growth-club/happy-cat-hotel-franchise-costs">Growth Club</a></li><li>Investment Range: $398,000 - $878,000</li><li>Unit Count:&nbsp;12</li></ul>Happy Cat Hotel &amp; Spa carves out a unique and underserved niche in the pet care market by focusing specifically on cats. With a boutique model that provides a quiet, dog-free environment, the brand appeals to discerning cat owners. And, with themed suites, grooming services and a retail component, franchisees can capture multiple streams of revenue.<h2><a href="https://1851franchise.com/franchise-deep-dive-the-dog-stop-franchise-costs-fees-profit-and-data-2723230">The Dog Stop</a></h2><ul><li><a href="https://thedogstop.com/franchise-opportunities/">Franchise Website&nbsp;</a></li><li><a href="https://1851franchise.com/growth-club/dog-stop-franchise">Growth Club</a></li><li>Investment Range: $553,500 - $1,112,800</li><li>Unit Count: 35+</li></ul>The Dog Stop operates an all-in-one model that provides day care, boarding, grooming and training services. With a focus on safety and highly trained staff, the franchise appeals to pet parents with high standards and can be run as a semi-absentee model with the right people in place.<h2><a href="https://1851franchise.com/franchise-deep-dive-dogtopias-franchise-costs-fees-profit-and-data-2721549">Dogtopia</a></h2><ul><li><a href="https://www.dogtopia.com/franchising-us/">Franchise Website&nbsp;</a></li><li>Investment Range:&nbsp;$543,095 - $1,399,180</li><li>Unit Count:&nbsp;285+&nbsp;</li></ul>Dogtopia is a premium franchise focused on dog day care. The brand has a membership model that encourages recurring visits, creating a stable and predictable revenue stream for franchisees.&nbsp;&nbsp;<h2><a href="https://1851franchise.com/franchise-deep-dive-central-bark-usa-franchise-costs-fees-profit-and-data-2725648">Central Bark</a></h2><ul><li><a href="https://centralbarkfranchising.com/">Franchise Website&nbsp;</a></li><li>Investment Range:&nbsp;$569,200 - $1,394,250</li><li>Unit Count:&nbsp;40+&nbsp;&nbsp;</li></ul>Central Bark leverages a science-backed, “whole dog care” approach. While its primary offering is doggy day care, it focuses on enrichment through play, learning and socialization, and it also gives dogs an ample chance to rest. The brand’s weekly attendance policy keeps dogs acclimated and provides predictable revenue for franchisees.<h2><a href="https://1851franchise.com/franchise-deep-dive-dogdrop-franchise-costs-fees-profit-and-data-2724575">Dogdrop</a></h2><ul><li><a href="https://www.dogdrop.co/franchise">Franchise Website&nbsp;</a></li><li>Investment Range:&nbsp;$360,800 - $650,160</li><li>Unit Count:&nbsp;4&nbsp;&nbsp;</li></ul>Dogdrop is a modern, tech-forward brand that focuses on convenient pet care for busy pet owners, often in high-traffic neighborhoods. A smaller footprint lowers the initial investment and, by focusing exclusively on day care services, franchisees can elevate service and become the local experts.<h2><a href="https://1851franchise.com/franchise-deep-dive-hounds-town-usas-franchise-costs-fees-profit-and-data-2721298">Hounds Town USA</a></h2><ul><li><a href="https://houndstownusa.com/franchising/">Franchise Website&nbsp;</a></li><li>Investment Range:&nbsp;$475,875 - $1,278,489</li><li>Unit Count:&nbsp;75+</li></ul>Hounds Town USA is a dog day care concept that uses a proprietary system to group dogs by temperament and psychology, encouraging safer, more comfortable play between animals. Because Hounds Town USA focuses on a dog-friendly, “no frills” build-out, initial costs can be lower than other day care concepts.<h2>Leader of the Pack</h2><ul><li><a href="https://leaderofthepackfranchise.com/">Franchise Website&nbsp;</a></li><li>Investment Range:&nbsp;$341,665 - $647,304</li><li>Unit Count:&nbsp;2</li></ul>Leader of the Pack is a full-service franchise. Though it began as a dog training concept, it evolved to provide day care and boarding services, too. One of the brand’s key differentiators is its cage-free approach, catering to pet owners who do not want their animals crated or in single kennels for the duration of their stay.<h2>K9 Resorts</h2><ul><li><a href="https://www.k9franchise.com/">Franchise Website&nbsp;</a></li><li>Investment Range:&nbsp;$2,280,530 - $3,604,802</li><li>Unit Count:&nbsp;48&nbsp;&nbsp;</li></ul>K9 Resorts is a luxury “five-star hotel” experience for dogs, offering an elevated experience for discerning dog owners. The brand has state-of-the-art facilities and a model that focuses on higher-margin overnight boarding, which positions franchisees to reach profitability sooner.<h2>Camp Run-A-Mutt</h2><ul><li><a href="https://www.camprunamutt.com/franchise/">Franchise Website&nbsp;</a></li><li>Investment Range:&nbsp;$526,000 - $1,040,000</li><li>Unit Count:&nbsp;12&nbsp;</li></ul>Camp Run-A-Mutt’s cage-free model, which includes dogs being supervised 24/7, appeals to a large segment of pet owners. With additional amenities like splash ponds and live cameras, the brand has several differentiators that help it stand out in the market.<h2>All American Pet Resorts</h2><ul><li><a href="https://www.allamericanpetresorts.com/franchise-opportunities/">Franchise Website&nbsp;</a></li><li>Investment Range: $798,000 - $1,650,000</li><li>Unit Count:&nbsp;12</li></ul>All American Pet Resorts is a premium boarding facility that offers more of a “resort” experience. With a 24/7 human presence and pet “suites,” rather than cages or crates, All American Pet Resorts prioritizes comfort — and peace of mind for the pet parent — and a healthy, safe experience.<h2>Preppy Pet</h2><ul><li><a href="https://preppypet.com/preppypetfranchises/">Franchise Website&nbsp;</a></li><li>Investment Range:&nbsp;$100,000 - $300,000</li><li>Unit Count:&nbsp;20+&nbsp;&nbsp;</li></ul>Preppy Pet is a lower-investment, high-potential pet care model. In addition to boarding dogs, the brand will care for cats, birds and small animals, which broadens the potential client base and diversifies revenue streams.<h2>Playful Pack</h2><ul><li><a href="https://playfulpack.com/franchising">Franchise Website&nbsp;</a></li><li>Investment Range:&nbsp;$286,250 - $489,000</li><li>Unit Count:&nbsp;12&nbsp;&nbsp;</li></ul>Playful Pack is a modern day care and boarding franchise that focuses on creating an engaging, enriching experience for each dog. By providing mental and physical stimulation, the brand stands out above other day care models that rely exclusively on play groups for exercise.<h2>Camp Bow Wow</h2><ul><li><a href="https://www.campbowwow.com/franchising">Franchise Website&nbsp;</a></li><li>Investment Range:&nbsp;$1,216,577 - $2,037,471</li><li>Unit Count:&nbsp;220+</li></ul>Camp Bow Wow offers a full-service model that allows pets to receive grooming and training services while at “camp.” As a major national brand, Camp Bow Wow provides franchisees instant credibility, and the brand’s commitment to safety and transparency is an attractive attribute for pet parents.<h2>Pet Play Place</h2><ul><li><a href="https://petplayplace.com/franchise/">Franchise Website&nbsp;</a></li><li>Investment Range:&nbsp;<a href="https://petplayplace.com/contact/">Contact franchisor</a></li><li>Unit Count: 2</li></ul>Pet Play Place is a franchise brand focused on a fun, innovative enrichment experience. With day care and boarding, “oasis” play and themed events, the brand has multiple ways for franchisees to engage their communities and capture revenue.<h2>TailWaggers Doggy Daycare</h2><ul><li><a href="https://www.tailwaggersdoggydaycare.com/franchising">Franchise Website&nbsp;</a></li><li>Investment Range: $712,300 - $1,107,667&nbsp;</li><li>Unit Count: 9</li></ul>TailWaggers is a day care and boarding franchise that offers all-day play, enrichment activities and careful socialization. With temperature-controlled facilities and no scheduled nap times, TailWaggers positions itself as a trustworthy provider for local pet parents.The pet boarding and daycare space is thriving, largely driven by pet owners who view their pets as family and are hesitant to leave them home alone or crated all day. With a range of models, from straightforward, lower-investment brands to niche, luxury concepts, there is an investment opportunity for any entrepreneur looking to get their start in the lucrative pet industry.For more information on pet-related franchise opportunities, check out these related stories on 1851:<ul><li><a href="https://1851franchise.com/central-bark-celebrates-the-power-of-rescue-with-therapy-dog-petunia-2726159#stories">Central Bark Celebrates the Power of Rescue With Therapy Dog Petunia</a></li><li><a href="https://1851franchise.com/growth-club/industry/pet-animal-franchise-opportunities">How to Buy a Profitable Pet Franchise Business</a></li></ul>

Photo of group of dogs standing together in day care facility

Top Pet Boarding and Day Care Franchise Opportunities for 2026

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<a href="https://www.chick-fil-a.com/franchise">Chick-fil-A</a> is one of the most recognizable names in the quick-service restaurant industry. With its signature chicken sandwiches, customer-first culture and impressive per-unit sales, the brand is often at the top of the list for entrepreneurs researching restaurant franchises. But if you’re wondering how to buy a franchise with&nbsp;<a href="https://1851franchise.com/the-rise-of-chick-fil-a-americas-number-one-chicken-franchise-2727483#stories">Chick-fil-A</a>, you’ll quickly realize that this opportunity comes with a unique set of requirements — and not everyone qualifies.<h2>Chick-fil-A Franchise Requirements</h2>Chick-fil-A is different from most restaurant franchises because it doesn’t take a large amount of money to get started.&nbsp;<a href="https://1851franchise.com/how-much-does-a-chick-fil-a-franchise-cost-2715278#stories">The franchise fee is $10,000</a>, and applicants don’t need to show a specific net worth or liquid assets. The lower cost, however, comes with a trade-off. The company has one of the toughest application processes in franchising and places strict rules on how the business must be run.To be considered for a Chick-fil-A franchise, applicants need to show that they can legally run a business in the United States and have a solid professional background. The brand generally looks for people with at least five years of work experience and some history of leading teams. A clean financial record is important, too, since anyone with a bankruptcy on file won’t move forward in the process. The $10,000 franchise fee has to come directly from the candidate’s own funds rather than loans or gifts. On top of that, operators are expected to commit to the restaurant full time, which means stepping away from other active business ventures and putting all of their focus into building and leading their Chick-fil-A location.Candidates also need to be fluent in written and spoken English and commit to full-time, hands-on involvement in the restaurant. In fact, Chick-fil-A expects its franchisees to divest from any other active business ventures so that they can focus entirely on operating their location.Meeting these requirements does not guarantee acceptance. Chick-fil-A receives tens of thousands of applications each year but approves only about one percent, making the opportunity one of the most competitive in franchising.<h2>A Hands-On, Operational Model</h2>One thing that makes Chick-fil-A stand out is how it expects its restaurants to be run. Owners can’t just hire managers and step back like in many other franchises. Instead, operators are expected to be hands-on with the daily business.Chick-fil-A also keeps more control over key parts of the operation than most franchisors. The company chooses the location, builds the restaurant and provides the equipment. The operator’s main role is to deliver excellent service and lead a team that meets the brand’s standards.This is not a passive investment or a multi-unit opportunity. Chick-fil-A intentionally limits each franchisee to a single location, ensuring that operators are deeply engaged in leading their restaurant and contributing to the surrounding community. For many, this model is appealing because it emphasizes leadership and culture-building rather than simply financial investment.<h2>Why It Matters</h2>For people thinking about franchising, Chick-fil-A’s requirements show why the brand is both appealing and difficult to get into. The low cost to start, the strong name recognition and the sales numbers make it one of the most appealing restaurant franchises out there, but the rules and competitive selection process make it a tough opportunity to land.On the other hand, the strict operational structure, high profit-sharing arrangement and extremely competitive application process can make it a tough fit for entrepreneurs who want more flexibility or who prefer to run multiple concepts at once.If you are considering how to buy a franchise with Chick-fil-A, it’s important to carefully evaluate whether you align with the brand’s expectations. The operators who tend to do well are the ones who like being in the restaurant every day, working with their team and serving customers. For people who want to be closely involved in one business, the Chick-fil-A model can be both profitable and satisfying.For more info on Chick-fil-A, check out these related stories on 1851 Franchise:<ul><li><a href="https://1851franchise.com/chick-fil-a-takes-the-crown-as-the-nations-premier-chicken-chain-2727486#stories">Chick-fil-A Takes the Crown as the Nation’s Premier Chicken Chain</a></li><li><a href="https://1851franchise.com/the-pros-and-cons-of-owning-a-chick-fil-a-franchise-2725069#stories">The Pros and Cons of Owning a Chick-fil-A Franchise</a></li><li><a href="https://1851franchise.com/chick-fil-a-emerges-as-the-leader-in-the-us-chicken-chain-industry-2727457#stories">Chick-fil-A Emerges as the Leader in the U.S. Chicken Chain Industry</a></li></ul>

Do You Qualify? A Look at the Chick-fil-A Franchise Requirements

do-you-qualify-a-look-at-the-chick-fil-a-franchise-requirements

Americans are spending more on their pets than ever before. Data from the&nbsp;<a href="https://americanpetproducts.org/industry-trends-and-stats">American Pet Products Association&nbsp;</a>shows the industry hit $152 billion in 2024, and sales are expected to reach $157 billion in 2025.With 77% of pet owners saying the economy hasn’t affected their spending, pet supply and retail franchises are positioned to thrive in this environment of steady consumer demand and rising industry growth.For entrepreneurs, this resilience makes pet supply and retail franchises an appealing path to ownership right now. Here are 15 top options to consider.<h2><a href="https://1851franchise.com/franchise-deep-dive-pet-wants-franchise-costs-fees-profit-and-data-2722308">Pet Wants</a></h2><ul><li><a href="https://petwantsfranchise.com/">Franchise Website&nbsp;</a></li><li><a href="https://1851franchise.com/petwants">1851 Newsroom&nbsp;</a></li><li>Investment Range: $137,850 - $219,000</li><li>Unit Count: 160+</li></ul>Pet Wants sells fresh, small-batch pet food and wellness products delivered straight to pet owners. The brand started in 2010 and has grown into a flexible franchise model with mobile and retail options. Owners benefit from strong community engagement and a scalable system.<h2>Pet Evolution</h2><ul><li><a href="https://petevolutionfranchising.com/">Franchise Website&nbsp;</a></li><li><a href="https://1851franchise.com/growth-club/pet-evolution-care-franchise">Growth Club</a></li><li>Investment Range: $595,300 - $1,225,500</li><li>Unit Count: 28</li></ul>Pet Evolution calls itself the “Whole Foods for Pets,” offering premium food, grooming, toys and a self-serve dog wash. The brand also created a Good Life Membership and a Mobile Nail Van for steady, recurring income. With a focus on healthy food and high standards, it appeals to pet owners who want the best for their animals.<h2><a href="https://1851franchise.com/franchise-deep-dive-the-dog-stop-franchise-costs-fees-profit-and-data-2723230">The Dog Stop</a></h2><ul><li><a href="https://thedogstop.com/franchise-opportunities/">Franchise Website&nbsp;</a></li><li><a href="https://1851franchise.com/growth-club/dog-stop-franchise">Growth Club</a></li><li>Investment Range: $553,500 - $1,112,800</li><li>Unit Count: 35+</li></ul>The Dog Stop is a full-service pet care center with day care, boarding, grooming, training and retail. Dogs enjoy indoor and outdoor play yards while owners find food, toys and treats in the store. It’s designed as a one-stop shop for dogs and their families.<h2><a href="https://1851franchise.com/franchise-deep-dive-pet-supplies-plus-franchise-costs-fees-profit-and-data-2721654">Pet Supplies Plus</a></h2><ul><li><a href="https://www.petsuppliesplusfranchising.com/">Franchise Website&nbsp;</a></li><li>Investment Range: $540,520 - $1,975,005</li><li>Unit Count:&nbsp;735+</li></ul>Pet Supplies Plus is one of the largest pet retail chains in the country with a neighborhood-style approach. Stores carry food, supplies, small animals and offer grooming and wash stations. Founded in 1988, the brand continues to expand nationwide.<h2>Wild Birds Unlimited</h2><ul><li><a href="https://franchise.wbu.com/">Franchise Website&nbsp;</a></li><li>Investment Range: $226,601 - $378,977</li><li>Unit Count:&nbsp;340+</li></ul>Wild Birds Unlimited sells products for backyard bird feeding and nature watching. Customers can find bird food, feeders and accessories in its stores across North America. The franchise has grown to more than 300 locations by serving a loyal community of bird enthusiasts.<h2>Petland</h2><ul><li><a href="https://petland.com/franchise-opportunities/">Franchise Website&nbsp;</a></li><li>Investment Range: $315,500 - $1,080,500</li><li>Unit Count: 200+ worldwide</li></ul>Petland has been around since 1967 and now operates worldwide. The stores sell pets, food, and supplies, and also focus on animal care and adoption programs. Franchisees benefit from a long history, strong systems and an international presence.<h2>Ben's Barketplace</h2><ul><li><a href="https://bensbarketplace.com/own-a-bens/">Franchise Website&nbsp;</a></li><li>Investment Range: $241,500 - $414,500</li><li>Unit Count:&nbsp;10</li></ul>Ben’s Barketplace is a small chain that sells premium food, treats, toys and other essentials for pets. The brand puts a big focus on healthy diets and natural products for dogs and cats. With 10 locations, it has built its reputation around community and local service.<h2>Pet Depot</h2><ul><li><a href="https://petdepot.net/retail-franchise/">Franchise Website&nbsp;</a></li><li>Investment Range:&nbsp;$177,500 - $1,734,500</li><li>Unit Count:&nbsp;22&nbsp;&nbsp;</li></ul>Pet Depot runs in different formats, from full pet stores to veterinary hospitals and smaller Barkery shops. The company is known for carrying natural pet foods and giving franchisees strong buying power and marketing help. Owners get the backing of a big brand while still being able to keep a local, independent feel.<h2><a href="https://1851franchise.com/franchise-deep-dive-earthwise-pet-franchise-costs-fees-profit-and-data-2725581">EarthWise Pet</a></h2><ul><li><a href="https://www.earthwisepetfranchise.com/">Franchise Website&nbsp;</a></li><li>Investment Range: $486,500 - $863,000</li><li>Unit Count:&nbsp;160+</li></ul>EarthWise Pet focuses on natural food, grooming and wellness products for dogs and cats. Many stores include self-wash stations and professional grooming services. With more than 160 locations, it combines specialty retail with growing consumer demand for healthy pet care.<h2>The Healthy Animal</h2><ul><li><a href="http://www.thehealthyanimal.com/franchise/">Franchise Website&nbsp;</a></li><li>Investment Range:&nbsp;$101,700 - $198,700</li><li>Unit Count: 2</li></ul>The Healthy Animal is a very small but growing brand with just two locations. It focuses on natural, healthy food and products for pets. Owners get the chance to build a business in a niche with strong local connections..<h2>Woof Gang Bakery&nbsp;</h2><ul><li><a href="https://franchise.woofgangbakery.com/">Franchise Website&nbsp;</a></li><li>Investment Range: $184,420 - $506,620</li><li>Unit Count:&nbsp;90+</li></ul>Woof Gang Bakery is a pet shop that also offers grooming and fresh-baked treats for dogs. The stores stand out for their bright look, boutique-style products, and personal service. With more than 90 locations, the brand has become well known in the pet retail market.<h2>Wag N' Wash</h2><ul><li><a href="https://wagnwashfranchising.com/">Franchise Website&nbsp;</a></li><li>Investment Range: $520,520 - $1,357,600</li><li>Unit Count: 25+</li></ul>Wag N’ Wash is a pet store that sells food, toys and grooming products while also giving owners a place to wash their pets. The shops are designed to feel fun and welcoming for the local community. By mixing retail with services, the brand brings in steady foot traffic and repeat customers.<h2>Paw Street Market</h2><ul><li><a href="https://www.pawstreetmarket.com/service/franchise-inquiries/">Franchise Website&nbsp;</a></li><li>Investment Range:&nbsp;<a href="https://www.pawstreetmarket.com/service/franchise-inquiries/">Contact franchisor</a></li><li>Unit Count: 6 (Canada)</li></ul>Paw Street Market is a Canadian pet retail chain with six locations. It offers food, treats and supplies for dogs and cats. The brand focuses on local service and specialty products.<h2>Trophy Pet Foods</h2><a href="https://www.trophypetfoods.co.uk/franchise-opportunities/">Franchise Website&nbsp;</a>Investment Range: £13,995 minimumUnit Count: 11 (U.K.)Trophy Pet Foods is a U.K.-based franchise that delivers British-made, natural pet food straight to customers’ doors. Franchisees act as nutritional advisors, offering free consultations and building lasting relationships with pet owners while providing ethically approved, premium recipes. With a proven system and strong consumer demand for quality and convenience, Trophy gives owners the chance to run a flexible business rooted in care for pets.<h2><a href="https://1851franchise.com/franchise-deep-dive-hounds-town-usas-franchise-costs-fees-profit-and-data-2721298">Hounds Town USA</a></h2><ul><li><a href="https://www.houndstownfranchise.com/">Franchise Website</a></li><li>Investment Range:&nbsp;$475,875 - $1,278,489</li><li>Unit Count:&nbsp;75+</li></ul>Hounds Town USA offers day care, boarding, grooming and pet taxi services. Facilities are designed for fun, safe and affordable pet care. With more than 75 units, the franchise is growing quickly in the booming pet services sector.Spending on pets is at an all-time high, and demand shows no signs of slowing down. From small specialty shops to nationwide chains, these franchises give owners different ways to serve pet families. For anyone looking to run a business, it’s a chance to step into a growing market built around the bond people have with their pets.For more information on pet-related franchise opportunities, check out these related stories on 1851:<ul><li><a href="https://1851franchise.com/dogtrainingelite/dog-training-elite-franchisees-go-from-the-oil-fields-to-the-dog-park-2726257">Dog Training Elite Franchisees Go From the Oil Fields to the Dog Park</a></li><li><a href="https://1851franchise.com/petwants/how-pet-wants-franchisees-rapidly-grow-their-businesses-from-mobile-to-brick-and-mortar-locations-2726266#growing-a-franchise">How Pet Wants Franchisees Rapidly Grow Their Businesses from Mobile to Brick-and-Mortar Locations</a></li><li><a href="https://1851franchise.com/petbar/petbar-franchise-opportunity-boutique-pet-grooming-2729681">How petbar Makes Pets and Their Owners Happy as Part of the Family in a Clean and Fun Environment</a></li></ul>

The Top 15 Pet Supplies and Retail Franchises for 2025

The Top 15 Pet Supplies and Retail Franchises for 2026

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Americans are spending more on their pets than ever before, and that trend shows no sign of slowing down. The veterinary medicine market alone is&nbsp;<a href="https://www.globenewswire.com/news-release/2024/11/21/2985338/0/en/Veterinary-Medicine-Market-Size-to-Surpass-USD-53-47-Billion-by-2033-Straits-Research.html">projected to surpass $53.47 billion by 2033</a>, fueled by rising pet ownership and the growing demand for advanced, accessible care.&nbsp;At the same time, the broader pet wellness industry — from grooming and training to nutrition and in-home services — continues to expand as owners seek healthier, more convenient options for their animals. For entrepreneurs, this means there has never been a better time to explore franchise opportunities in the pet wellness and veterinary care space.With that in mind, here are 15 standout brands shaping the future of pet wellness and veterinary care franchising.<h2><a href="https://1851franchise.com/doodycalls-franchise-deep-dive-2730086#stories">DoodyCalls</a></h2><ul><li><a href="https://doodycallsfranchising.com/">Franchise Website&nbsp;</a></li><li><a href="https://1851franchise.com/doodycalls">1851 Newsroom&nbsp;</a></li><li>Investment Range: $76,450 - $93,850</li><li>Unit Count:&nbsp;100+</li></ul>DoodyCalls is a pet waste cleanup service that helps homeowners and property managers keep outdoor spaces clean. The company offers recurring yard cleanups, pet waste stations and odor-control products. With low startup costs and steady demand, it’s a simple business that solves a problem most people don’t want to deal with themselves.<h2><a href="https://1851franchise.com/franchise-deep-dive-pet-wants-franchise-costs-fees-profit-and-data-2722308">Pet Wants</a></h2><ul><li><a href="https://petwantsfranchise.com/">Franchise Website&nbsp;</a></li><li><a href="https://1851franchise.com/petwants">1851 Newsroom&nbsp;</a></li><li>Investment Range:&nbsp;$137,850 - $219,000</li><li>Unit Count:&nbsp;160+</li></ul>Pet Wants makes and delivers fresh, small-batch pet food made with natural ingredients. The company has grown to more than 160 locations across the United States and plans to keep expanding. Franchise owners get to join a brand that focuses on healthy pet nutrition and has strong demand from customers.<h2>Pet Evolution</h2><ul><li><a href="https://petevolutionfranchising.com/">Franchise Website&nbsp;</a></li><li><a href="https://1851franchise.com/growth-club/pet-evolution-care-franchise">Growth Club</a></li><li>Investment Range: $595,300 - $1,225,500</li><li>Unit Count: 28</li></ul>Pet Evolution is a pet store that sells healthy food, grooming services, toys and treats for dogs and cats. The brand only carries premium food and also offers services like self-serve dog washes and a mobile nail van. Franchisees can also bring in steady income through a monthly membership program.<h2>In Home Pet Services</h2><ul><li><a href="https://www.inhomepetservices.com/?go=franchise">Franchise Website&nbsp;</a></li><li>Investment Range: $9,200 - $31,000</li><li>Unit Count: 10</li></ul>In Home Pet Services offers in-home pet sitting and dog walking with a focus on reliable, local care. The brand was built by an animal professional and provides training, systems and marketing help for owners. It’s a low-cost way to start a service business for pet families in your area.<h2>The Healthy Animal</h2><ul><li><a href="http://www.thehealthyanimal.com/franchise/">Franchise Website&nbsp;</a></li><li>Investment Range: $101,700 - $198,700</li><li>Unit Count: 2</li></ul>The Healthy Animal is a small pet wellness store that curates healthier foods, treats and supplements for dogs and cats. The team emphasizes “pet parenting” over basic retail and trains staff to guide customers. New franchisees get hands-on support from a leadership group with long retail experience.<h2>HydroDog</h2><ul><li><a href="https://hydrodog.com/mobile-dog-grooming-franchise-2/">Franchise Website&nbsp;</a></li><li>Investment Range: $44,448 - $216,558</li><li>Unit Count: 25+</li></ul>HydroDog is a mobile dog-grooming franchise that brings a fully equipped grooming van to the customer’s driveway. The model is built for a low-stress experience and easy booking. Franchisees can also host community fundraisers to build awareness and give back.<h2>Sparkle Dog Care</h2><ul><li><a href="https://sparkledogcare.com/franchise">Franchise Website&nbsp;</a></li><li>Investment Range:&nbsp;$235,750 - $472,750</li><li>Unit Count: 7</li></ul>Sparkle Dog Care is a membership-based grooming studio focused on routine hygiene and quick service pet care. The model is designed for simple staffing, minimal equipment and paperless operations. Owners get technology tools and brand support to drive recurring visits and customer loyalty.<h2>Pet Depot</h2><ul><li><a href="https://petdepot.net/veterinary-franchise/">Franchise Website&nbsp;</a></li><li>Investment Range:&nbsp;$200,000 - $986,000</li><li>Unit Count:&nbsp;5 (vet clinics) 22 (retail locations)</li></ul>Pet Depot combines veterinary services with retail to keep more pet spending under one roof. The system helps independent-minded veterinarians with build-out, purchasing power, training and marketing. Owners keep control of their practice while using group support to lower costs and grow.<h2>Scenthound</h2><ul><li><a href="https://scenthoundfranchising.com/">Franchise Website&nbsp;</a></li><li>Investment Range: $328,099 - $549,869</li><li>Unit Count: 120+</li></ul>Scenthound offers membership plans for routine dog hygiene and wellness. Each visit includes its S.C.E.N.T. Check to monitor skin, coat, ears, nails, teeth and glands. The concept uses a tech-enabled, small-footprint model aimed at steady, recurring revenue.<h2><a href="https://1851franchise.com/franchise-deep-dive-scoop-soldiers-franchise-costs-fees-profit-and-data-2721768">Scoop Soldiers</a></h2><ul><li><a href="https://scoopsoldiersfranchise.com/">Franchise Website&nbsp;</a></li><li>Investment Range: $68,600 - $118,800</li><li>Unit Count: 100+</li></ul>Scoop Soldiers provides recurring pet waste removal for homes and properties. The franchise focuses on fast launches, centralized billing and strong marketing support. It’s a simple, schedule-driven service business built for scale.<h2>PetWellClinic</h2><ul><li><a href="https://www.petwellfranchise.com/">Franchise Website&nbsp;</a></li><li>Investment Range:&nbsp;$286,450 - $498,450</li><li>Unit Count: 26</li></ul>PetWellClinic runs walk-in veterinary clinics focused on essential wellness and preventive care, plus basic sick visits. The clinics use a small footprint, transparent pricing and a streamlined operating system. Franchisees receive training, launch guidance and ongoing support, with options for multi-unit growth.<h2>PetSmart Veterinary Services</h2><ul><li><a href="https://www.pvsownership.com/">Franchise Website&nbsp;</a></li><li>Investment Range: $206,150 - $316,000</li><li>Unit Count:&nbsp;37</li></ul>PetSmart Veterinary Services is a veterinary clinic ownership model tied to a well-known national pet brand. The focus is convenient access to pet wellness and care in a standardized setting. Owners get a defined build-out and support structure to open and operate their clinic.<h2>Hike Doggie</h2><ul><li><a href="https://franchise.hikedoggie.com/">Franchise Website&nbsp;</a></li><li>Investment Range: $94,450 - $213,800</li><li>Unit Count: 6</li></ul>Hike Doggie offers professional pet care with an outdoor, exercise-focused approach. Services center on safe, structured outings and reliable daily support for busy owners. It’s a simple service model designed to build steady local demand.<h2>Zoom Room</h2><ul><li><a href="https://zoomroom.com/franchise/">Franchise Website&nbsp;</a></li><li>Investment Range:&nbsp;$318,500 - $497,050</li><li>Unit Count: 60+</li></ul>Zoom Room is an indoor dog training franchise that teaches owners to train their dogs through classes and social events. The concept uses a small team, a modest footprint and add-on retail to drive revenue. Strong word-of-mouth and repeat visits are core to the model.<h2><a href="https://1851franchise.com/woofies-franchise-costs-fees-profit-and-data-deep-dive-2727029">Woofie's</a></h2><ul><li><a href="https://ownawoofies.com/">Franchise Website&nbsp;</a></li><li>Investment Range: $180,423 - $294,651</li><li>Unit Count: 65+</li></ul>Woofie’s provides in-home pet sitting, dog walking and mobile grooming. Each location tailors services to the pet’s routine so owners don’t have to travel to daycare or a salon. The brand is part of a larger home-services platform and offers franchise training and support.From waste cleanup and grooming to nutrition and veterinary care, these franchise brands show how wide and profitable the pet wellness space has become. With industry growth projected to keep climbing, opportunities exist at every investment level for entrepreneurs who want to serve the millions of households treating pets like family. For those ready to combine a love of animals with a proven business model, now is the time to make a move.For more information on pet-related franchise opportunities, check out these related stories on 1851:<ul><li><a href="https://1851franchise.com/petbar/petbar-franchise-opportunity-2729672">petbar Franchisees Win the $6.89B Global Market With Complete Transparency, Self-Service and Membership Models, Creating the Happiest Place for Dogs</a></li><li><a href="https://1851franchise.com/pet-wants-mona-pradhan-franchisee-feature-2729535#stories">How This Pet Lover Turned Her Dog’s Health Journey Into a Business Mission with Pet Wants</a></li><li><a href="https://1851franchise.com/dog-training-elite-franchising-model-2725692#stories">Franchise Domination: Dog Training Elite Breaks Down Franchising</a></li></ul>

The Top 15 Pet Wellness and Vet Care Franchises for 2025

The Top 15 Pet Wellness and Vet Care Franchises for 2026

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For&nbsp;<a href="https://1851franchise.com/trubluehomeserviceally/why-these-tenured-franchisees-continue-to-grow-with-trublue-2726985">Tim and Kay Diemont</a>, owning a&nbsp;<a href="https://www.trubluefranchise.com/">TruBlue Home Service Ally</a> franchise in Yorktown, Virginia, is a shared purpose. Over the past decade, the couple has built one of&nbsp;<a href="https://1851franchise.com/trubluehomeserviceally/info">TruBlue’s</a> most successful and enduring operations, all while strengthening their marriage, deepening their community connections and setting an example for what family-owned franchising can achieve.By the time TruBlue came into their lives, both Tim and Kay were ready for a new chapter.“Tim was working as a regional director of stores and in charge of the East Coast. I had been with the same architectural firm for 20 years,” Kay said. “Tim was tired of the corporate demands, traveling and wanted to be home more. He also wanted to be doing something that would be rewarding and help in our community — the community where we raised our two sons. My employer was getting ready to retire and, since [Tim and I] had always wanted to work together, the timing seemed perfect for both of us.”The couple’s shared vision aligned perfectly with&nbsp;<a href="https://1851franchise.com/trubluehomeserviceally/why-trublue-is-a-strong-franchise-choice-in-the-growing-senior-industry-2728519">TruBlue’s mission of helping seniors and busy families maintain their homes with ease and peace of mind</a>.<h2>From Marriage Partners to Business Partners</h2>Transitioning from life partners to business partners came naturally to the Diemonts.“Since we were already partners, this new partnership was an easy transition,” Kay said. “Tim knew how to manage people and had been in a leadership position for many years. I was already trained administratively and had worked in marketing for both the architectural firm and for a local mayor. So, my community connections were very strong in this area.”Their complementary skill sets have proven invaluable. A U.S. Air Force veteran originally from Michigan, Tim brought strong operational and leadership experience from his years managing retail teams. Kay, who has lived in the Yorktown area her entire life, leveraged her local relationships and administrative background to handle marketing and office management.The couple’s oldest son, Derrick, is a systems engineer who has contributed to the business over the years. “His expertise with setting up our computer needs and just his overall help with the business was and continues to be a huge plus,” Kay said.The Diemonts say that working together has improved their&nbsp;<a href="https://1851franchise.com/strategicfranchising/work-life-balance-as-a-franchise-owner-is-it-possible-2728825">work-life balance</a> rather than complicating it. “Since we work together, our schedules are the same,” Kay said. “We can take as much time off as we want or need, and we enjoy traveling extensively every year.”<h2>Choosing TruBlue for Their Family’s Next Chapter</h2>When the Diemonts first began exploring franchise ownership, they were drawn to opportunities that allowed them to&nbsp;<a href="https://1851franchise.com/the-top-25-franchise-brands-committed-to-serving-their-communities-2724335">serve their community</a>.“Tim was looking into a senior care franchise and at the time the one he was interested in pursuing was already taken in our area,” Kay said. “The person he was speaking with at&nbsp;<a href="https://strategicfranchising.com/">Strategic Franchising</a> mentioned a new franchise they were developing. It sounded like a perfect fit for someone who already knew managerial and handyman skills. We were one of the first to open a TruBlue, and we have been the proud owners since 2013.”The TruBlue model — focused on home maintenance, handyman services and senior safety — felt like the right blend of purpose and practicality. “Tim always had faith and knew we would be a success,” Kay said. “The model for TruBlue was perfect! Our co-workers, family and friends loved the concept, and we had customers lined up before we ever purchased our territory.”<h2>Family Ownership in Action</h2>As business partners, the Diemonts run their franchise with the same&nbsp;<a href="https://1851franchise.com/how-a-franchisor-can-cultivate-a-strong-franchise-community-2722789">teamwork and communication</a> that have defined their marriage for nearly five decades.“We have great partners, who are like-minded to bounce ideas through,” Kay said. “All our employees know they can come to either one of us with a question or a problem and 98% of the time, they will get the exact response from us. The other small percentage is only due to Tim’s knowledge of certain handyman jobs and mine would be administrative questions regarding invoicing or payroll.”That united front has helped them build a loyal team and a strong reputation throughout Yorktown and the surrounding Peninsula communities. “Our client base is strong because we provide our customers with a good service at a great value, and it is continually growing,” Kay said. “Our employees are happy to be a part of our team and we are sure all of them would stay with or continue with any new owner, whether it be family or someone new.”<h2>Building a Family Legacy</h2>After more than 10 years in business, the Diemonts have watched TruBlue grow from a small emerging concept into a&nbsp;<a href="https://1851franchise.com/trubluehomeserviceally/trublue-accelerates-growth-in-2025-with-record-breaking-midyear-momentum-2730055">nationally recognized brand</a>. But for them, the most important growth has been personal — and local.“Hopefully, we have built a business that either one of our sons would be proud to carry on in the future,” Kay said. “Our client base is strong because we provide our customers with a good service, at a great value and it is continually growing.”The couple takes special pride in supporting local seniors, veterans and busy families. “Making our customers and employees happy and doing something good within our community for our seniors and veterans has been the most rewarding,” Kay said. “As a veteran and family-owned business, we take great pride in providing a service to those who have served our country and to their families. For our seniors and busy adults, providing them with peace of mind and someone they can trust in their homes is a very big deal to us as a company and as a family. Everyone’s home is their castle, and we always hope TruBlue of Yorktown makes them feel that way.”<h2>The Rewards of Working Together</h2>When asked about the hardest or most surprising part of running a family business, Kay didn’t hesitate: “Probably how easy it has been to work together. Nothing has been hard about it for us personally. Our skill sets matched pretty good.”For Tim and Kay, the past decade has been defined by collaboration, connection and community — and the next one promises more of the same.“Overall, everything we dreamed about running our own business has come true,” Tim said. “This is a great way of life.”

Chapter 4: Creating a Comprehensive Franchise Operations Manual

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