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<a href="https://www.cnbc.com/2019/11/19/chipotles-drive-thru-lanes-only-take-12-seconds-ceo-says.html?utm_source=1851franchise.com&utm_medium=article&utm_campaign=chipotle-ceo-claims-drive-thrus-only-take-12-seconds-2711673" target="_blank" rel="nofollow">According to CNBC</a>, Chipotle has plans to roll out between 150 and 165 new stores in 2020, half of which will have “<a href="https://1851franchise.com/chipotlanes-why-chipotle-is-shifting-its-real-estate-strategy-to-prioritize-mobile-pick-up-lanes-2711409#franbuzz">Chipotlanes</a>”, or Chipotle’s version of drive-thru lanes. There’s just one catch—the drive-thru lanes are digital-order only. <a href="https://www.qsrmagazine.com/reports/2019-qsr-drive-thru-study?utm_source=1851franchise.com&utm_medium=article&utm_campaign=chipotle-ceo-claims-drive-thrus-only-take-12-seconds-2711673" target="_blank" rel="nofollow">QSR Magazine’s annual Drive-Thru Study</a> reported that drive-thru times are garnering slower overall, and quick-service restaurants are <a href="https://1851franchise.com/quick-service-restaurants-look-to-improve-drive-thru-times-with-new-systems-policies-2711172#stories">looking to speed things up</a>.&nbsp;Customers spent an average of 20 seconds longer in drive-thrus in 2019 compared to the previous year, according to QSR. Dunkin’ launched a similar system to “Chipotlanes” at Dunkin’ NextGen locations, allowing <a href="https://www.dunkindonuts.com/en/dd-cards/mobile-app?utm_source=1851franchise.com&utm_medium=article&utm_campaign=chipotle-ceo-claims-drive-thrus-only-take-12-seconds-2711673" target="_blank" rel="nofollow">mobile orderers</a> to bypass the regular drive-thru lane and grab their orders seamlessly.&nbsp;“It takes us all of 12 seconds to get you your food when you pull up in your car because you’ve already paid in advance and made the whole order,” said Brian Niccol, Chipotle CEO, to CNBC. Digital sales have been great for Chipotle, accounting for nearly a fifth of the brand’s total revenue, according to CNBC.&nbsp;As industry-wide trends have proven time and time again, <a href="https://1851franchise.com/subscription-based-services-rule-retail-2711658#franbuzz">people</a> <a href="https://1851franchise.com/how-chipotles-online-business-achieved-1-billion-in-sales-2711652#franbuzz">love</a> <a href="https://1851franchise.com/quick-service-restaurants-look-to-improve-drive-thru-times-with-new-systems-policies-2711172#stories">convenience</a> now more than ever, especially in the restaurant world. While the brand tends to be fairly conservative when it comes to major changes to its menu, Chipotle has positioned itself as one to watch in terms of technology, convenience and <a href="https://1851franchise.com/guac-is-extra-but-education-is-free-chipotle-offers-tuition-coverage-for-hourly-employees-2711313#franbuzz">labor innovations</a>.&nbsp;Just remember—don’t mobile order and drive!&nbsp;Read the full story in CNBC <a href="https://www.cnbc.com/2019/11/19/chipotles-drive-thru-lanes-only-take-12-seconds-ceo-says.html?utm_source=1851franchise.com&utm_medium=article&utm_campaign=chipotle-ceo-claims-drive-thrus-only-take-12-seconds-2711673" target="_blank" rel="nofollow">here</a>.&nbsp;

Chipotle CEO Claims Drive-Thrus Only Take 12 Seconds

1851 Franchise

“Chipotlanes” will be coming to half of all restaurants currently under construction. 


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TruBlue’s Home Maintenance Plans: Peace of Mind for Homeowners

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Caring Transitions Targets Peoria, Illinois, for Franchise Growth

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Caring Transitions Celebrates a Strong Start to 2025 With 19 New Franchise Sales and Momentum-Building Training Events

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Chipotle CEO Claims Drive-Thrus Only Take 12 Seconds

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