• Hand & Stone Massage and Facial Spa

  • EXECUTIVE Q&A

Todd Leff, President and CEO of Hand & Stone Massage and Facial Spa, Explains What Makes the Nearly 500 Unit Brand Stand Out from the Competition

1851 Franchise: What about Hand and Stone makes it unique within its industry?

Todd Leff, CEO: Our focus on three different service lines, massage, facials and hair removal all under one roof make us unique. Our focus is to take spa services that were previously reserved for the “rich and famous” and bring them to the middle market customer with more affordability and convenience.

1851 Franchise: What have been some of the brand's most important milestones over the past five years?

Leff: The growth of our facial services has been one of the biggest drivers of our extraordinary growth the last five years.  Facial services are now approaching 30% of our overall service revenue. That has lead to tremendous comparable store sales the last five years which has, in turn, lead to increased unit sales. An important milestone was opening our 350th location at the end of 2017.

1851 Franchise: What plans does the brand have in the coming years (to highlight momentum)?

Leff: We continue to launch new services on both the massage and facials side of the business. For facials, we have launched microcurrent facials services and LED photo light therapy in the past year.  For massage, we launched paraffin hand and foot treatments and a fantastic new Himalayan Salt Stone massage all in the last 12 months. We continuously look for expensive services that we can bring to our customers at more affordable prices.

1851 Franchise: What does an ideal franchisee look like?

Leff: Our franchisees come from varied backgrounds, from former C suite executives to teachers to engineers and doctors.  There is really no single background that dominates. All have a passion for health and wellness, want to serve the area they live in and have an extraordinary commitment to delivering an exceptional customer experience.

1851 Franchise: Why is Hand and Stone a good investment?

???????Leff: ???????We look at the stability and growth of the franchise over a number of years and through various economic cycles.  We have not closed a single location in the past 18 months and continue to see very strong comparable spa sales growth. This is in a period where we have opened over 100 new Hand and Stone locations in the past two years.  Our membership model is a core strength as it creates predictable stable cash flow.

MAKE IT TREND
MORE BRAND INFO
  • NAME

    Hand & Stone Massage and Facial Spa

  • NO. OF UNITS CURRENTLY OPEN:

    475+

  • start-up costs

    $581,326 to $695,146

  • FRANCHISE FEE:

    $42,500

  • ROYALTY:

    5% Gross Sales for First 52 Weeks, then 6% After

  • Marketing Fund Contribution:

    1% of Gross Sales

  • Local Advertising Fee:

    4% of Gross Sales

INQUIRE ABOUT SERVICES
  • Hand & Stone Massage and Facial Spa

  • EXECUTIVE Q&A

Todd Leff, President and CEO of Hand & Stone Massage and Facial Spa, Explains What Makes the Nearly 500 Unit Brand Stand Out from the Competition

1851 Franchise: What about Hand and Stone makes it unique within its industry?

Todd Leff, CEO: Our focus on three different service lines, massage, facials and hair removal all under one roof make us unique. Our focus is to take spa services that were previously reserved for the “rich and famous” and bring them to the middle market customer with more affordability and convenience.

1851 Franchise: What have been some of the brand's most important milestones over the past five years?

Leff: The growth of our facial services has been one of the biggest drivers of our extraordinary growth the last five years.  Facial services are now approaching 30% of our overall service revenue. That has lead to tremendous comparable store sales the last five years which has, in turn, lead to increased unit sales. An important milestone was opening our 350th location at the end of 2017.

1851 Franchise: What plans does the brand have in the coming years (to highlight momentum)?

Leff: We continue to launch new services on both the massage and facials side of the business. For facials, we have launched microcurrent facials services and LED photo light therapy in the past year.  For massage, we launched paraffin hand and foot treatments and a fantastic new Himalayan Salt Stone massage all in the last 12 months. We continuously look for expensive services that we can bring to our customers at more affordable prices.

1851 Franchise: What does an ideal franchisee look like?

Leff: Our franchisees come from varied backgrounds, from former C suite executives to teachers to engineers and doctors.  There is really no single background that dominates. All have a passion for health and wellness, want to serve the area they live in and have an extraordinary commitment to delivering an exceptional customer experience.

1851 Franchise: Why is Hand and Stone a good investment?

???????Leff: ???????We look at the stability and growth of the franchise over a number of years and through various economic cycles.  We have not closed a single location in the past 18 months and continue to see very strong comparable spa sales growth. This is in a period where we have opened over 100 new Hand and Stone locations in the past two years.  Our membership model is a core strength as it creates predictable stable cash flow.

MAKE IT TREND
MORE BRAND INFO
  • NAME

    Hand & Stone Massage and Facial Spa

  • NO. OF UNITS CURRENTLY OPEN:

    475+

  • start-up costs

    $581,326 to $695,146

  • FRANCHISE FEE:

    $42,500

  • ROYALTY:

    5% Gross Sales for First 52 Weeks, then 6% After

  • Marketing Fund Contribution:

    1% of Gross Sales

  • Local Advertising Fee:

    4% of Gross Sales

INQUIRE ABOUT SERVICES
  • Hand & Stone Massage and Facial Spa

  • EXECUTIVE Q&A

Todd Leff, President and CEO of Hand & Stone Massage and Facial Spa, Explains What Makes the Nearly 500 Unit Brand Stand Out from the Competition

1851 Franchise: What about Hand and Stone makes it unique within its industry?

Todd Leff, CEO: Our focus on three different service lines, massage, facials and hair removal all under one roof make us unique. Our focus is to take spa services that were previously reserved for the “rich and famous” and bring them to the middle market customer with more affordability and convenience.

1851 Franchise: What have been some of the brand's most important milestones over the past five years?

Leff: The growth of our facial services has been one of the biggest drivers of our extraordinary growth the last five years.  Facial services are now approaching 30% of our overall service revenue. That has lead to tremendous comparable store sales the last five years which has, in turn, lead to increased unit sales. An important milestone was opening our 350th location at the end of 2017.

1851 Franchise: What plans does the brand have in the coming years (to highlight momentum)?

Leff: We continue to launch new services on both the massage and facials side of the business. For facials, we have launched microcurrent facials services and LED photo light therapy in the past year.  For massage, we launched paraffin hand and foot treatments and a fantastic new Himalayan Salt Stone massage all in the last 12 months. We continuously look for expensive services that we can bring to our customers at more affordable prices.

1851 Franchise: What does an ideal franchisee look like?

Leff: Our franchisees come from varied backgrounds, from former C suite executives to teachers to engineers and doctors.  There is really no single background that dominates. All have a passion for health and wellness, want to serve the area they live in and have an extraordinary commitment to delivering an exceptional customer experience.

1851 Franchise: Why is Hand and Stone a good investment?

???????Leff: ???????We look at the stability and growth of the franchise over a number of years and through various economic cycles.  We have not closed a single location in the past 18 months and continue to see very strong comparable spa sales growth. This is in a period where we have opened over 100 new Hand and Stone locations in the past two years.  Our membership model is a core strength as it creates predictable stable cash flow.

MAKE IT TREND
MORE BRAND INFO
  • NAME

    Hand & Stone Massage and Facial Spa

  • NO. OF UNITS CURRENTLY OPEN:

    475+

  • start-up costs

    $581,326 to $695,146

  • FRANCHISE FEE:

    $42,500

  • ROYALTY:

    5% Gross Sales for First 52 Weeks, then 6% After

  • Marketing Fund Contribution:

    1% of Gross Sales

  • Local Advertising Fee:

    4% of Gross Sales

INQUIRE ABOUT SERVICES
  • Hand & Stone Massage and Facial Spa

  • EXECUTIVE Q&A

Todd Leff, President and CEO of Hand & Stone Massage and Facial Spa, Explains What Makes the Nearly 500 Unit Brand Stand Out from the Competition

1851 Franchise: What about Hand and Stone makes it unique within its industry?

Todd Leff, CEO: Our focus on three different service lines, massage, facials and hair removal all under one roof make us unique. Our focus is to take spa services that were previously reserved for the “rich and famous” and bring them to the middle market customer with more affordability and convenience.

1851 Franchise: What have been some of the brand's most important milestones over the past five years?

Leff: The growth of our facial services has been one of the biggest drivers of our extraordinary growth the last five years.  Facial services are now approaching 30% of our overall service revenue. That has lead to tremendous comparable store sales the last five years which has, in turn, lead to increased unit sales. An important milestone was opening our 350th location at the end of 2017.

1851 Franchise: What plans does the brand have in the coming years (to highlight momentum)?

Leff: We continue to launch new services on both the massage and facials side of the business. For facials, we have launched microcurrent facials services and LED photo light therapy in the past year.  For massage, we launched paraffin hand and foot treatments and a fantastic new Himalayan Salt Stone massage all in the last 12 months. We continuously look for expensive services that we can bring to our customers at more affordable prices.

1851 Franchise: What does an ideal franchisee look like?

Leff: Our franchisees come from varied backgrounds, from former C suite executives to teachers to engineers and doctors.  There is really no single background that dominates. All have a passion for health and wellness, want to serve the area they live in and have an extraordinary commitment to delivering an exceptional customer experience.

1851 Franchise: Why is Hand and Stone a good investment?

???????Leff: ???????We look at the stability and growth of the franchise over a number of years and through various economic cycles.  We have not closed a single location in the past 18 months and continue to see very strong comparable spa sales growth. This is in a period where we have opened over 100 new Hand and Stone locations in the past two years.  Our membership model is a core strength as it creates predictable stable cash flow.

MAKE IT TREND
MORE BRAND INFO
  • NAME

    Hand & Stone Massage and Facial Spa

  • NO. OF UNITS CURRENTLY OPEN:

    475+

  • start-up costs

    $581,326 to $695,146

  • FRANCHISE FEE:

    $42,500

  • ROYALTY:

    5% Gross Sales for First 52 Weeks, then 6% After

  • Marketing Fund Contribution:

    1% of Gross Sales

  • Local Advertising Fee:

    4% of Gross Sales

INQUIRE ABOUT SERVICES
  • Hand & Stone Massage and Facial Spa

  • EXECUTIVE Q&A

Todd Leff, President and CEO of Hand & Stone Massage and Facial Spa, Explains What Makes the Nearly 500 Unit Brand Stand Out from the Competition

1851 Franchise: What about Hand and Stone makes it unique within its industry?

Todd Leff, CEO: Our focus on three different service lines, massage, facials and hair removal all under one roof make us unique. Our focus is to take spa services that were previously reserved for the “rich and famous” and bring them to the middle market customer with more affordability and convenience.

1851 Franchise: What have been some of the brand's most important milestones over the past five years?

Leff: The growth of our facial services has been one of the biggest drivers of our extraordinary growth the last five years.  Facial services are now approaching 30% of our overall service revenue. That has lead to tremendous comparable store sales the last five years which has, in turn, lead to increased unit sales. An important milestone was opening our 350th location at the end of 2017.

1851 Franchise: What plans does the brand have in the coming years (to highlight momentum)?

Leff: We continue to launch new services on both the massage and facials side of the business. For facials, we have launched microcurrent facials services and LED photo light therapy in the past year.  For massage, we launched paraffin hand and foot treatments and a fantastic new Himalayan Salt Stone massage all in the last 12 months. We continuously look for expensive services that we can bring to our customers at more affordable prices.

1851 Franchise: What does an ideal franchisee look like?

Leff: Our franchisees come from varied backgrounds, from former C suite executives to teachers to engineers and doctors.  There is really no single background that dominates. All have a passion for health and wellness, want to serve the area they live in and have an extraordinary commitment to delivering an exceptional customer experience.

1851 Franchise: Why is Hand and Stone a good investment?

???????Leff: ???????We look at the stability and growth of the franchise over a number of years and through various economic cycles.  We have not closed a single location in the past 18 months and continue to see very strong comparable spa sales growth. This is in a period where we have opened over 100 new Hand and Stone locations in the past two years.  Our membership model is a core strength as it creates predictable stable cash flow.

MAKE IT TREND
MORE BRAND INFO
  • NAME

    Hand & Stone Massage and Facial Spa

  • NO. OF UNITS CURRENTLY OPEN:

    475+

  • start-up costs

    $581,326 to $695,146

  • FRANCHISE FEE:

    $42,500

  • ROYALTY:

    5% Gross Sales for First 52 Weeks, then 6% After

  • Marketing Fund Contribution:

    1% of Gross Sales

  • Local Advertising Fee:

    4% of Gross Sales

INQUIRE ABOUT SERVICES
  • Hand & Stone Massage and Facial Spa

  • EXECUTIVE Q&A

Todd Leff, President and CEO of Hand & Stone Massage and Facial Spa, Explains What Makes the Nearly 500 Unit Brand Stand Out from the Competition

1851 Franchise: What about Hand and Stone makes it unique within its industry?

Todd Leff, CEO: Our focus on three different service lines, massage, facials and hair removal all under one roof make us unique. Our focus is to take spa services that were previously reserved for the “rich and famous” and bring them to the middle market customer with more affordability and convenience.

1851 Franchise: What have been some of the brand's most important milestones over the past five years?

Leff: The growth of our facial services has been one of the biggest drivers of our extraordinary growth the last five years.  Facial services are now approaching 30% of our overall service revenue. That has lead to tremendous comparable store sales the last five years which has, in turn, lead to increased unit sales. An important milestone was opening our 350th location at the end of 2017.

1851 Franchise: What plans does the brand have in the coming years (to highlight momentum)?

Leff: We continue to launch new services on both the massage and facials side of the business. For facials, we have launched microcurrent facials services and LED photo light therapy in the past year.  For massage, we launched paraffin hand and foot treatments and a fantastic new Himalayan Salt Stone massage all in the last 12 months. We continuously look for expensive services that we can bring to our customers at more affordable prices.

1851 Franchise: What does an ideal franchisee look like?

Leff: Our franchisees come from varied backgrounds, from former C suite executives to teachers to engineers and doctors.  There is really no single background that dominates. All have a passion for health and wellness, want to serve the area they live in and have an extraordinary commitment to delivering an exceptional customer experience.

1851 Franchise: Why is Hand and Stone a good investment?

???????Leff: ???????We look at the stability and growth of the franchise over a number of years and through various economic cycles.  We have not closed a single location in the past 18 months and continue to see very strong comparable spa sales growth. This is in a period where we have opened over 100 new Hand and Stone locations in the past two years.  Our membership model is a core strength as it creates predictable stable cash flow.

MAKE IT TREND
MORE BRAND INFO
  • NAME

    Hand & Stone Massage and Facial Spa

  • NO. OF UNITS CURRENTLY OPEN:

    475+

  • start-up costs

    $581,326 to $695,146

  • FRANCHISE FEE:

    $42,500

  • ROYALTY:

    5% Gross Sales for First 52 Weeks, then 6% After

  • Marketing Fund Contribution:

    1% of Gross Sales

  • Local Advertising Fee:

    4% of Gross Sales

INQUIRE ABOUT SERVICES