How To Manage A Restaurant Staff Effectively Using The Six Human Needs
How To Manage A Restaurant Staff Effectively Using The Six Human Needs

Carrie Luxem explains how to create a more motivated workforce with the help of psychology

We all have six human needs that we’re constantly trying to satisfy. In this video I explain that as a leader, your understanding of these needs will help you to learn how to manage a restaurant staff effectively.

The six basic needs that we all share are as follows:

- Certainty

- Variety

- Significance

- Connection

- Growth

- Contribution

Thinking about how you can apply these to the workplace or in your personal life will help you to become a more successful manager because if you want to really know how to manage a restaurant staff, you need to understand your employees on a human level. The benefit of understanding these six human needs is that once you do, you’ll be able to better recognize the drivers behind your employees’ actions and create a more motivated workforce.

Find ways to address these needs in your management approach.

Consider building connection among your employees through bonding strategies or the creation of core values.

Foster growth through training and development programs.

Make your employees feel that their role is significant by recognizing their actions on a regular basis.

These needs are so powerful because they ultimately inform the life decisions that we make, whether it be small day-to-day decisions or the ones that change the course of our lives.

By taking into account the psychology of your team and how the six human needs affect us all, you can learn how to manage a restaurant staff in a way that fits in with our natural sources of motivation.

Carrie is a frequent keynote speaker on HR and leadership topics and regularly conducts employee training and leadership development workshops as well. She is the author of the recently published book, Restaurant Operator's HR Playbook: Your Hands-On Playbook for Finding, Hiring, and Developing Leaders and Implementing Organized People Systems and has been featured in EntrepreneurRestaurant NewsPizza Today and Independent Restaurateur.