1851

<a href="https://www.linkedin.com/in/kyle-norcutt-3b83b828?utm_source=1851franchise.com&utm_medium=article&utm_campaign=how-to-succeed-as-a-multi-unit-franchisee-kyle-norcutt-two-men-and-a-truck-2716198" target="_blank" rel="nofollow">Kyle Norcutt</a>, the multi-unit owner of seven <a href="https://franchise.twomenandatruck.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=how-to-succeed-as-a-multi-unit-franchisee-kyle-norcutt-two-men-and-a-truck-2716198" target="_blank" rel="nofollow">TWO MEN AND A TRUCK*®</a> locations across the country, has been with the 380-unit moving franchise for decades. He originally joined the brand after reconnecting with a friend from grade school who had seen success with the franchise in North Carolina. Over the years, Norcutt has owned a whopping 24 different locations within the <a href="https://1851franchise.com/twomenandatruck">TWO MEN AND A TRUCK®</a> system. He has learned about the ins and outs of multi-unit growth, how to motivate a dedicated team and how to find the path to success.“There are a few key things that I’ve learned over the years,” said Norcutt. “Whether it be investing in employee development or otherwise, the approach needs to be data-driven, which takes time. You have to take initiative on those big decisions — look at the real facts that are impacting the first location.”&nbsp;While it is important to personally take initiative, Norcutt says the key to <a href="https://1851franchise.com/the-pros-and-cons-of-multi-unit-franchising-2090">multi-unit ownership</a> is also trusting location managers and giving them plenty of room to make their own decisions. “You don’t want to have to call anyone on a daily basis,” he said. “That is one of the hardest parts of multi-unit ownership — trying not to get bogged down in the day-to-day issues and staying focused on the big picture.”For owners looking to expand into the multi-unit realm, Noructt says you have to get your original business running so smoothly that you are eager to challenge yourself.&nbsp;“Multi-unit ownership is a whole new way to operate — you can’t be there on a daily basis, everything has to run smoothly and you need to have a backup plan for cash,” he said. “If a location is far away and you lose someone, you have to have a backup plan, or it will impact the whole operation.”&nbsp;Although owners may be worried about taking on the risk, Norcutt notes there will always be certain locations that are doing better than others, but the key is instilling the <a href="https://1851franchise.com/keys-to-successfully-growing-from-one-unit-to-multiple-units-4918">basic principles</a> that made the first location successful in all your subsequent units.&nbsp;“You need to be able to give up a lot of the efficiencies that you had as a single-unit owner,” Norcutt said. “Instead, you need to build infrastructure and scale so that each location can run as efficiently as when you were there on a daily basis.”If a franchisor wants to find a dedicated multi-unit owner like Norcutt, they need to maintain <a href="https://1851franchise.com/5-ways-to-improve-franchisee-communication-3355">good communication</a> between themselves and the owner. “Franchisors need to have a proven process, a unique service, the ability to train franchisees and some solid experience and success already in place,” he said. “They need to maintain good relationships with the franchisees involved. It is always easier to scale if franchisees have more influence on the brand’s culture.”Watch the full interview above, or <a href="https://www.youtube.com/watch?v=JKSZUCLvwdY&utm_source=1851franchise.com&utm_medium=article&utm_campaign=how-to-succeed-as-a-multi-unit-franchisee-kyle-norcutt-two-men-and-a-truck-2716198" target="_blank" rel="nofollow">click here to watch it on YouTube</a>.

Kyle Norcutt | Multi-Unit Franchisee Success | 1851 Franchise

1851 Franchise

Norcutt is the owner of seven locations of TWO MEN AND A TRUCK®. Here’s how he grew a successful franchise portfolio.

How to Succeed as a Multi-Unit Franchisee: Kyle Norcutt, TWO MEN AND A TRUCK®

how-to-succeed-as-a-multi-unit-franchisee-kyle-norcutt-two-men-and-a-truck

Children's Lighthouse

Children's Lighthouse - How Children's Lighthouse Stands Out - Early Education Franchise - 1851

How Children's Lighthouse Is Pioneering Top Notch Curriculum in the Early Education Segment

how-childrens-lighthouse-is-pioneering-top-notch-curriculum-in-the-early-education-segment

How This Children’s Lighthouse Leadership Team Member Applies Her Background in Franchising To Help Franchisees Succeed

how-this-childrens-lighthouse-leadership-team-member-applies-her-background-in-franchising-to-help-franchisees-succeed

Biscuit Belly Franchising

How Biscuit Belly's "Damn Good" Biscuits Are Proving Breakfast Is Big Business 

how-biscuit-bellys-damn-good-biscuits-are-proving-breakfast-is-big-business

Paris Baguette

Paris Baguette's Culinary Creativity Drives Guest Affinity and Franchisee Success

paris-baguettes-culinary-creativity-drives-guest-affinity-and-franchisee-success

Seniors Helping Seniors®

Seniors Helping Seniors® In-Home Care Services Expands in Napa Valley, California

seniors-helping-seniors-in-home-care-services-expands-in-napa-valley-california

Buying a Franchise Masterclass

 Franchise Opportunities

Get Support Buying a Franchise

How to Buy a Franchise White Paper

How to Buy a Franchise

How to Sell Franchises

How to Grow a Franchise

Find a Franchise Supplier

1851 Franchise Opportunities

Franchisor News

Franchisor Power Rankings

FranCamp Mastermind Summit

Franchise Resources

What ALEC-Laffer's Report Means for Franchising

Website Awards

Power Rankings

About 1851

Advertise on 1851

Contact 1851 Editorial

Terms of Use

Login

facebook

instagram

twitter

linkedin

youtube

Fast Company: KFC Introduces Spin Off Restaurant, Saucy

fast-company-kfc-introduces-spin-off-restaurant-saucy

Subway Seals the Deal: PepsiCo Beverages Coming to U.S. Locations in 2025

subway-seals-the-deal-pepsico-beverages-coming-to-us-locations-in-2025

Malaysian Franchise Association (MFA) - AFC and FIM 2025 - 1851 Franchise News

Malaysia Focuses on Franchise Growth Through AFC and FIM 2025

malaysia-focuses-on-franchise-growth-through-afc-and-fim-2025

Hilton and Grubhub Expand Mobile Delivery Services to Over 2,600 Hotels

hilton-and-grubhub-expand-mobile-delivery-services-to-over-2600-hotels

Taco Bell Joins the Beverage Boom With New Live Más Café Concept

taco-bell-joins-the-beverage-boom-with-new-live-mas-cafe-concept

Air Force Veteran and Family Find Perfect Fit with TruBlue Franchise in Fort Collins, Colorado

air-force-veteran-and-family-find-perfect-fit-with-trublue-franchise-in-fort-collins-colorado

Air Force Federal Agent-Turned-Franchisee Brings Heartfelt Care with New Seniors Helping Seniors® Franchise

air-force-federal-agent-turned-franchisee-brings-heartfelt-care-with-new-seniors-helping-seniors-franchise

Why This Franchisee Moved from Mexico City to San Antonio to Open Right at Home 

why-this-franchisee-moved-from-mexico-city-to-san-antonio-to-open-right-at-home

 Family, Friends, and Creativity Combine to Bring Big Frog T-Shirts & More Franchise to Chattanooga, Tennessee

family-friends-and-creativity-combine-to-bring-big-frog-t-shirts-more-franchise-to-chattanooga-tennessee

How to Succeed as a Multi-Unit Franchisee: Kyle Norcutt, TWO MEN AND A TRUCK®

MORE STORIES LIKE THIS