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Krug: Brutal Honesty Need Not Be Brutal

There may be no finer managerial art to master than the difficult conversation. The deftest leaders can deliver a surgically precise criticism (and let’s view that word in the most literal sense if we can) in such a way that it resonates with an associate and crystallizes a point of light. Aft.....

By CHRIS KRUG
SPONSOREDUpdated 2:33 PM • 10/29/13

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