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<a href="https://www.linkedin.com/in/jay-supple-57564846/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=mastering-a-diverse-portfolio-melting-pot-franchise-serial-restaurant-entrepreneurs-and-hotel-investors-have-done-it-all-2725559" target="_blank" rel="nofollow">Jay</a> and&nbsp;<a href="https://www.linkedin.com/in/heidi-supple-a9b539b/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=mastering-a-diverse-portfolio-melting-pot-franchise-serial-restaurant-entrepreneurs-and-hotel-investors-have-done-it-all-2725559" target="_blank" rel="nofollow">Heidi Supple</a> are serial entrepreneurs with a wide range of restaurants and hospitality projects in their portfolio.&nbsp;Jay was born into a family of franchisees and grew up in the restaurant business. He and his two brothers, John and Joe, have kept the family tradition of business ownership alive for decades. With an extensive background of franchising with Shakey's Pizza, Jay and John — along with Jay’s wife, Heidi, and John’s wife, Doreen —&nbsp; have taken on a slew of entrepreneurial ventures together over the past three decades, including independent restaurant ownership, projects for the NFL’s Green Bay Packers and a brewery concept, with wholesale distribution throughout Wisconsin and Upper Michigan. Jay’s oldest brother, Joe, who has cerebral palsy, is a key partner in the family’s business ownership experiences and is an ambassador in all they do. Out of all the concepts the entrepreneurial trailblazers have taken on, franchising with&nbsp;<a href="https://1851franchise.com/meltingpot">Melting Pot</a> stands out.The couples began franchising with the fondue chain in 2003 in&nbsp;<a href="https://thebusinessnews.com/article/melting-pot-%E2%80%93-more-than-dining-out-its-an-experience?utm_source=1851franchise.com&utm_medium=article&utm_campaign=mastering-a-diverse-portfolio-melting-pot-franchise-serial-restaurant-entrepreneurs-and-hotel-investors-have-done-it-all-2725559" target="_blank" rel="nofollow">Appleton, Wisconsin</a>. Beyond investing in restaurants, the Supples are investors in a Hilton Garden Inn hotel. The expert entrepreneurs highlighted the value for existing hotel operators to add a Melting Pot location either onsite to their hotels or into their portfolios like they did. Either way, the&nbsp;<a href="https://meltingpotfranchise.com/?utm_source=google&amp%3Butm_medium=search-frandev&amp%3Butm_campaign=mainland_1851-franchise_search-march-2023&amp%3Butm_content=&amp%3Butm_term=&amp%3Bgad_source=1&amp%3Bgclid=CjwKCAiAuNGuBhAkEiwAGId4anya5Z1y8SVxv756VM-BuecMPKM8QFOpa9u4iRQQz9EvELIaDZ5qgRoC9BkQAvD_BwE&utm_source=1851franchise.com&utm_medium=article&utm_campaign=mastering-a-diverse-portfolio-melting-pot-franchise-serial-restaurant-entrepreneurs-and-hotel-investors-have-done-it-all-2725559" target="_blank" rel="nofollow">Melting Pot&nbsp;</a>delivers a unique, interactive experience to guests, which is something that is in very high demand.“Hotels have to sell more than a room and restaurants have to sell more than just food,” said Jay. “It’s all about the experience now. Everyone wants something extra and unique.”Pairing an investment in a hotel with that of a restaurant is a smart move. Developers who build hotels want to develop a whole destination around that hotel. For this reason, developers will approach existing restaurant owners looking to bring a restaurant into their hotels or into their investment portfolio.&nbsp;Melting Pot pairs particularly well with hotel concepts because it requires only a prep kitchen, so there is no need for grease traps or venting systems; this makes it an easy addition to hotel concepts. In addition, the interactive dining experience of gathering around a fondue pot is unique and enjoyable for hotel guests and other visitors alike.&nbsp;The interactive element was one that Jay and Heidi knew was a winner from the first moment they discovered the concept.“Jay read an article about the Melting Pot,” said Heidi. “It was this fascinating fondue restaurant. We thought it was absolutely crazy how unique it was. We immediately dropped off our daughter, who was a year and a half, with his parents and drove to the nearest location in Schaumburg, Illinois, to go have dinner and get a tour of the kitchen and everything. Monday morning, Jay called up the COO and said, ‘I want to do this.’”For the Supples, the Melting Pot plays a key role in the success of their diverse portfolio and has done so for 20 years now. After all this time, the couple still credits the interactive nature of the concept.“Melting Pot is such a destination in itself,” said Heidi. “The experience is within the booth and around the pot.”The Supples immediately saw the potential in the experiential model and have benefited from the stability of the brand for two decades. They appreciate the brand’s continued success in bringing out products that enhance the guest experience. The seasoned entrepreneurs just recently broke the 20-year sales record for the brand on Valentine’s Day and look forward to continued growth and success within their location for years to come.1851 Franchise spoke with the Supples about their franchising journey with Melting Pot and their plans for the future.&nbsp;FEATURE QUESTIONS1851 Franchise: Frame your personal story for us.&nbsp;What did you do before franchising with Melting Pot, and how did you decide this move made sense for you?Heidi:&nbsp;Jay's parents were involved with franchising, and they opened three Shakey's Pizzas in 1968. Their three sons grew up in the restaurant business, actively participating from a young age. Eventually, Jay and his brother, John, took over as managers of two of the Shakey's Pizza properties, with their older brother, Joe, who has cerebral palsy, serving as a partner and ambassador. Jay, John, Doreen (John’s wife) and myself decided to venture into independent concepts, starting with a brewery concept in 1995.&nbsp;Jay: Our brewery was something like the 15th to open in Wisconsin; now there are around 10,000 in the US.&nbsp;Heidi:&nbsp;Over time, we explored various concepts, including concessions at the Timber Rattler Stadium, some projects for the Green Bay Packers, our two Fox River Brewing Co. locations in Appleton and Oshkosh, plus Fratellos Waterfront in Appleton where we converted a hydro-elective water plant..&nbsp;In 2003, Jay came across an article about Melting Pot, a fondue restaurant chain, and found it fascinating. Intrigued by the unique concept, we dropped everything and drove to the nearest location in Illinois to check it out, and we immediately fell in love with the concept.&nbsp;Jay:&nbsp;We spoke to the corporate team and they joked that we might be overqualified because we had so much experience with independent business ownership, especially with concepts that required a full kitchen, whereas Melting Pot only requires a prep kitchen.&nbsp;We really believed in the brand and its interactive dining experience; it stood out from their other concepts and didn’t have any competition in the area.1851: How do restaurant brands make their way into hotels?Jay:&nbsp;There are so many developers out there who build hotels and they have an interest in putting a restaurant inside a hotel. Hotels have to sell more than a room; COVID changed people's perspective on dining out and staying in hotels. It’s all about the experience now. Everyone wants something extra and unique. That’s why Melting Pot itself has done a great job, because it offers an experience but the brand also has come out with unique cocktails and other products that add to the experience. They are always trying to add to that “wow” factor. Everyone wants to share photographs on social media and Melting Pot tailors to that and it pairs well with a hotel stay experience.1851: What is the best way to connect with hotel operators who may have interest in adding a brand like Melting Pot into existing hotel space or adjacent hotels?Jay:&nbsp;Get some articles written and put out a press release to hotels.&nbsp;<a href="https://www.linkedin.com/in/bob-johnston-4b6b0a4a/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=mastering-a-diverse-portfolio-melting-pot-franchise-serial-restaurant-entrepreneurs-and-hotel-investors-have-done-it-all-2725559" target="_blank" rel="nofollow">Bob Johnston</a>, Melting Pot’s CEO, is such a down-to-earth guy. He is willing to speak to different people, and he and his team have some great contacts.&nbsp;Heidi:&nbsp;You should always do your research with location of course, because location matters, but Melting Pot is such a destination in itself. The experience is within the booth and around the pot.&nbsp;1851:&nbsp;Why does Melting Pot work well in partnership with hotels?Jay:&nbsp;If there's one thing I've learned in over 40 years in the restaurant industry, it's that experiences sell best. At Melting Pot, cooking your own food and gathering around a fondue pot is a cool concept for people.&nbsp;It’s great for hotels because you don’t have to have ovens or a full kitchen; there is no need for venting or grease traps or flat tops. This makes cleanliness much more manageable, as well. It also means that a lot of the investment can go towards the front-of-house set up, which can be very attractive to hotels.Your best option with Melting Pot is to get in with a hotel from the beginning, when they’re still building, because each table needs electrical connections for the fondue pots.1851:&nbsp;What do you hope to achieve with this new addition to your business? What are your plans for growth?&nbsp;Heidi:&nbsp;We are currently focused on growing within our four walls, expanding our wholesale beer and growing our team. Our Melting Pot location broke record sales over Valentine’s day! Our management team is amazing and we are so proud of the culture we are building.Jay:&nbsp;We always want to be better. We are always asking ourselves: how do we make our service and food better? We are always aiming to create an atmosphere and a culture people don’t want to leave.About Melting PotFounded in 1975, Melting Pot has offered a unique fondue dining experience for more than 45 years. As the premier fondue restaurant franchise, Melting Pot has 93 restaurants in 31 U.S. states and Canada. Known for offering a variety of fondue cooking styles and unique entrées, Melting Pot’s menu also features cheese fondues, salads, fine wines, spirits and chocolate fondue desserts. Fondue fans can join Melting Pot’s Club Fondue for exclusive promotions, special events and advance holiday reservation privileges. Melting Pot is an affiliate of Front Burner Brands, a restaurant management company headquartered in Tampa, Florida. For more information, visit www.meltingpot.com. To learn more about franchise opportunities with Melting Pot, please visit www.meltingpotfranchise.com.

Melting Pot Franchisees Have A Diverse Restaurant Portfolio

1851 Franchise

Jay and John Supple grew up in the restaurant industry and, with their wives and family team, recognized the value a Melting Pot franchise could add to their portfolio and how it also complements a hotel investment.

Mastering a Diverse Portfolio: Melting Pot Franchise Serial Restaurant Entrepreneurs and Hotel Investors Have Done it All

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Prince St. Pizza Partners With Dave’s Hot Chicken Franchisee for National Growth

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image of sweta goyal, puneet mittal, mamta singhal, rajneesh signhal from paris baguette from texas

With five signed locations and their first set to open in January, two entrepreneurial families are turning their love for Paris Baguette into a community-driven business.

How Two Dallas Couples Turned Coffee Runs Into a Five-Store Paris Baguette Deal

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At just 24 years old,&nbsp;<a href="https://www.linkedin.com/in/pratham-patel/">Pratham Patel</a> is already leaving behind the corporate world to pursue business ownership. After graduating from Georgia Tech with a computer science degree in 2023, Patel worked in data analytics for Boeing until a layoff spurred him to return to his roots in Warner Robins. Inspired by his family’s background in retail entrepreneurship, he realized he wanted to build a legacy rather than just find another desk job.&nbsp;Patel chose to franchise with&nbsp;<a href="https://thebrasstapfranchise.com/">The Brass Tap</a> to give back to the town where he grew up. Rather than opening a typical neighborhood pub, he is using his technical background to revolutionize the local bar scene, equipping the location with a high-tech audiovisual system and a modern lighting package. Patel is dedicated to making&nbsp;<a href="https://1851franchise.com/brasstap">The Brass Tap</a> the elite destination for sports and entertainment in the 478 area code.Patel took the time to chat with 1851 Franchise to discuss all of this and more. Here’s what he had to say:1851 Franchise: Frame your personal story for us. What do you want us to know?Pratham Patel:&nbsp;I’m 24 years old and graduated from Georgia Tech in May 2023 with a degree in computer science. Georgia Tech’s CS program is consistently ranked among the best in the country, and it really shaped the way I think — analytically, strategically, and with a long-term mindset. After graduation, I worked a couple of corporate roles in Atlanta before ultimately moving back home to Warner Robins.I come from a very business-oriented family background, primarily in retail — liquor stores, gas stations, and similar ventures — so entrepreneurship has always been around me. This is my first time stepping into the food and beverage industry on my own, and it’s a new challenge I’m excited to take on. Having lived here my entire life, I know the community and the market inside and out, which gives me a strong foundation as I build something here.1851: What did you do before franchising, and how did you decide franchising made sense for you?Patel:&nbsp;In my first role, I worked on implementing advanced business analytics strategies for a mobile ordering platform widely used in the hospitality industry. After that, I joined Boeing as a systems data analyst supporting the C-17 program here in my hometown. When I experienced a layoff at Boeing, it forced me to take a step back and really think about what I wanted long term. That’s when I realized I’d always wanted to build something of my own — just like my parents did.I knew stepping into business ownership wouldn’t be easy, especially as a first-time operator. Building a concept entirely from scratch is challenging and requires constant innovation. What attracted me to the franchise model was the structure — the framework is already proven, and the concept has been tested. My job is to execute it at a high level. I bring youthful energy and creative thinking to the table, but having that established foundation gave me the confidence to take the leap.1851: What was your perception of franchising prior to becoming a franchisee, and what do you want people to know about franchising now that you are in it?Patel:&nbsp;Before going through this process, I didn’t really understand what franchising actually provides. I had a pretty negative perception — I assumed it was mostly about high royalty fees with limited support in return. But once I started working with The Brass Tap, I quickly realized they approach it as a true partnership. They see it as an investment in you as an operator, not just a transaction.When I began this journey, I had no experience negotiating leases, navigating tenant improvement allowances, or running food and hospitality operations. The support I’ve received from my franchisor has been instrumental. He’s been more than a representative — he’s been like a business coach. He helped prepare me for every stage of the process, and because of that guidance, I now feel extremely confident handling complex lease negotiations and development decisions. It’s been a transformative experience for me.1851:&nbsp;What made you pick this brand? What excites you most about this company?Patel:&nbsp;I actually discovered the brand for the first time on Instagram through the Explore page. What stood out to me about The Brass Tap is that it’s not limited to craft beer — it’s a full-service bar with a premium liquor selection and a full-service kitchen. That versatility really appealed to me.I also recognized that the craft beer industry has faced shifts in recent years, with more people becoming health-conscious and drinking less overall. What impressed me is that The Brass Tap understands those trends and adapts. From “Dry January” menus to creative mocktail options, they’re constantly innovating to meet changing consumer preferences. The business remains strong because it evolves with the seasons and introduces fresh ideas that bring people in. At its core, the goal isn’t just to serve drinks — it’s to create an elevated hospitality experience that everyone can enjoy and feel a part of.I am excited to bring the community together with weekly trivia, karaoke, watch parties, and more — but the real energy kicks in on the weekends.The Brass Tap is launching a new era of nightlife in Middle Georgia, featuring renowned DJs, Bollywood nights, Latin vibes, hip-hop takeovers and unforgettable themed events.1851:&nbsp;What do you hope to achieve with your business? What are your plans for growth?&nbsp;Patel:&nbsp;I want this to be&nbsp;the spot in the 478 area code where everyone can just come together and have a good time. For my location in Warner Robins, I’m investing in a high-tech AV system and a modern lighting package, which no other location has ever done before. I also looked at one of their best-performing locations in California and saw how they utilized their patio and interior design. I’m taking elements from that success to build something new here.&nbsp;Long term, I’m focused on growth. Once we’re fully operational and have achieved great success, I plan to explore opening additional locations across the Southeast, with markets like Charlotte and Miami already on my radar. My goal is to position The Brass Tap as a leading name in the bar and nightlife scene, on par with the biggest players in the region.Looking ahead, I also have a vision of developing rooftop concepts and creating locations connected to sports-driven facilities, including pickleball, to bring together nightlife, community, and active lifestyle experiences under one brand.1851:&nbsp;Is there anything else about your story you want us to know?Patel:&nbsp;I don’t view this as just a business investment — I see it as an investment in the community that raised me. Giving back to this city is deeply important to me, and community involvement is a core part of my vision for The Brass Tap. My goal isn’t just to open a successful bar, but to build something that truly contributes — whether that’s partnering with local charities, hosting fundraisers, supporting small businesses, or backing community initiatives across Middle Georgia.I want The Brass Tap to be more than a place for great drinks and nightlife — I want it to be a place that brings people together and strengthens the community we all share. This is where I plan to raise my family and build my life, so it’s important to me that I give back in meaningful ways. I’m also a big pickleball enthusiast and have already had the opportunity to sponsor our local league. It’s a great way to connect with people and build excitement around what we’re creating. Ultimately, I want people to say, “The Brass Tap — that’s where it’s at.”1851:&nbsp;What advice do you have for other people thinking about becoming franchise owners?Patel:&nbsp;This has been a true journey — and it’s not easy. It changes your entire life. It changes the way you think, how you communicate, and how you carry yourself every single day. The biggest advice I can give is that this is not a passive investment opportunity. Even though I don’t come from a restaurant background, I plan to be there every single day. If you’re going to do this, you have to be fully present and committed to your location, no matter what.ABOUT THE BRASS TAP:The Brass Tap is a Tampa-based craft beer bar and entertainment venue known for its extensive localized brewery offerings, specialty cocktails and premium wines paired perfectly with a select menu of upscale shareables. Every location provides a unique space for social gatherings and entertainment, with an unparalleled atmosphere created through live music, trivia, sports, exclusive beer tastings and tap takeovers. For more than 10 years, The Brass Tap has offered franchise opportunities to qualified operators, continuing to grow its family of 50+ bars in 16 states. For more information, visit&nbsp;<a href="http://thebrasstapfranchise.com/">http://thebrasstapfranchise.com/</a>.

The Brass Tap Franchise - Pratham Patel - Warner Robins - 1851 Franchise

Fresh off a corporate layoff, the Georgia Tech graduate is returning to Warner Robins to build a tech-forward sports-bar destination rooted in local partnerships and community connection.

24-Year-Old Computer Science Grad Pratham Patel Swaps Tech for Craft Beer With The Brass Tap 

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For Dedrick Hill, the moving industry is familiar territory. After dedicating 37 summers to the business, he climbed the ranks from a driver to vice president at a major van line. He had built a comfortable career in San Diego, but soon realized it was time to build a legacy alongside his own family. Joining forces with his brothers, Duran McGregory and Darrell Hill, the team officially opened&nbsp;<a href="https://franchise.twomenandatruck.com/">TWO MEN AND A TRUCK</a> in Beverly Hills.&nbsp;For the trio, entrepreneurship runs in their veins. Their grandfather owned the historic Dunbar Grill in LA and their parents successfully ran a South LA preschool for 35 years. Following in those footsteps, the brothers chose to franchise with&nbsp;<a href="https://twomenandatruck.com/">TWO MEN AND A TRUCK</a> because they knew LA consumers demand a recognized, trusted brand. By leveraging Dedrick's industry experience, they successfully negotiated a territory within the franchise system. Now, their focus goes far beyond logistics. They are dedicated to giving back to their hometown, evidenced by their very first job being a giveaway to a local church.1851 Franchise spoke with Dedrick, Darrell, and Duran to learn more about their backgrounds and family-owned businesses. Here’s what they had to say:1851 Franchise: Frame your personal story for us. What do you want us to know?Dedrick Hill:&nbsp;I've been in the moving business for 37 years. My family is full of entrepreneurs, so this was just the right thing to do at the right time. My brothers and I all have different backgrounds, but they all mesh together. This is the first time that we've actually had a business altogether as one, so it's cool to work with family every day.&nbsp;1851: What did you do before franchising, and how did you decide franchising made sense for you?Darrell Hill:&nbsp;Before I was doing this, I was a director at a preschool. It's different to deal with adults than with children, but it’s fun and exciting.Duran McGregory:&nbsp;Before this, I worked in the sports and entertainment industry.Dedrick Hill:&nbsp;I worked for the major van lines and went from being a driver back in the day to a general manager and VP.&nbsp;Our parents were entrepreneurs and they taught us how to be business owners. My grandfather and his brothers were entrepreneurs, too. For us, it was natural because we were always taught to have our own business and to have total independence and autonomy.1851: What was your perception of franchising prior to becoming a franchisee, and what do you want people to know about franchising now that you are in it?Dedrick:&nbsp;I was always a brand guy and I knew that the brands worked. I come from a major brand, so I know how the brand sells. I’ve learned that different franchises give you different levels of freedom. Not all franchises are a good fit for you and you have to pick an industry that's familiar. I wouldn't go into something if I didn’t know how it worked because your takeoff will be a&nbsp; lot longer and your path is a lot harder.&nbsp;1851:&nbsp;What made you pick this brand? What excites you most about this company?Dedrick:&nbsp;We were approached by other competitors, but for us, it was really the story behind TWO MEN AND A TRUCK. We could have easily gone out and opened up our own moving company, but people in LA like a brand they can trust. The brand sells.Darrell:&nbsp;I called people that I knew who didn’t live here and they all said that they had moved with TWO MEN AND A TRUCK. One person did five moves with them and another person did three, so we knew the brand was out there.1851:&nbsp;What do you hope to achieve with your business? What are your plans for growth?&nbsp;Dedrick:&nbsp;We can really build this business out. It's not just TWO MEN AND A TRUCK. There's TWO MEN AND A JUNK TRUCK for junk removal, Merry Maids for cleaning services, and ServiceMaster, where we can do restorations. This will be the core business, but we have the first right of refusal for any of those other brands. This is just a start.Duran:&nbsp;The sky is the limit. Right now, our focus is building a strong foundation and serving our community well, but we’re excited about the long-term possibilities1851:&nbsp;Is there anything else about your story you want us to know?Dedrick:&nbsp;We always give back. That's one thing we've always done as a family. My parents ran a very successful preschool in South LA for 35 years and gave back to the community by making sure the children ate the same quality food we ate at home. We think everybody should be treated fairly and equally. We do the same thing here. Our very first interaction with our trucks and our crews wasn't a move; it was a giveaway to a church.&nbsp;1851:&nbsp;What advice do you have for other people thinking about becoming franchise owners?Duran:&nbsp;Be patient and trust the process. Building something meaningful takes time, and there are always going to be challenges along the wayDedrick:&nbsp;This isn’t always easy, but it’s incredibly rewarding if you’re committed to it. Having some background or understanding of the industry you’re entering can really help set you up for success and shorten the learning curve.ABOUT TWO MEN AND A TRUCK:&nbsp;Headquartered in Michigan, TWO MEN AND A TRUCK is an international, full-service franchised moving company with more than 430 locations and 3,000 trucks operating in 47 U.S. states in addition to Canada, Ireland, and the United Kingdom. Each location is independently owned and operated, and together, the TWO MEN AND A TRUCK network has performed more than 10 million moves since its inception in 1985. In 2026, TWO MEN AND A TRUCK was featured on Entrepreneur’s Franchise 500 list, where the brand was ranked No. 1 in the Moving/Junk Removal Services category. TWO MEN AND A TRUCK was also named a top franchise by Franchise Business Review and was featured on the Best National Moving Company List by Newsweek. In 2021, TWO MEN AND A TRUCK was acquired by ServiceMaster® Brands, which is a leading franchise provider of needs-based residential and commercial services in the restoration, cleaning, moving, and bioremediation industries. ServiceMaster was founded as one of America’s first franchise businesses and does business under seven brands today across 50 states and nine countries that generate more than $3.5B in system-wide sales. For franchising opportunities, visit franchise.twomenandatruck.com.

image of two men and a junk truck owners dedrick hill, darrell hill, and duran mcgregory

With 37 years of moving experience and a family history of entrepreneurship, Dedrick Hill and his brothers Duran McGregory and Darrell Hill have opened a TWO MEN AND A TRUCK franchise territory.

Three Brothers are Trading their Diverse Careers to Build a Moving Empire in LA with TWO MEN AND A TRUCK

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<a href="https://www.linkedin.com/in/robert-campbell-0006ab45">Robert Campbell</a> has spent his life in service. After growing up in poverty and serving more than two decades in the Marine Corps, Campbell went on to lead a growing church and develop affordable housing for seniors and veterans. When he began searching for a business that could support his long-term vision for workforce development and community impact, he wasn’t looking for just another company. He was looking for purpose.That search led him to&nbsp;<a href="https://www.trubluefranchise.com/">TruBlue Home Service Ally</a>, a premium handyman franchise focused on helping seniors and busy adults stay safe, comfortable and confident in their homes. For Campbell,&nbsp;<a href="https://1851franchise.com/trubluehomeserviceally/info">TruBlue</a> is an extension of who he is, how he serves and the five-star standard he believes people deserve.1851 spoke with Campbell to learn more about his inspiring story, what drew him to TruBlue and his plans for the future. Here’s what he had to say:1851 Franchise: Frame your personal story for us. What do you want us to know?Robert Campbell:&nbsp;I have always wanted to give back. I grew up in Missouri in poverty. I joined the Marine Corps and served in two wars. I spent over 20 years and retired as a major with a master’s degree. It wasn’t easy.After that, I came down to Wilmington, North Carolina, and became a pastor at a small church. We grew that church and built a multi-million-dollar complex. Since I got here, I’ve always been trying to help people.I had a vision for building affordable housing. We built affordable housing for senior citizens using low-income tax credits. We went on to buy and build a couple of multifamily homes and lowered the rent. In trying to buy housing and build affordable housing, I was also looking to start workforce development. I thought I would train people to fix houses and give them jobs.1851: What did you do before franchising, and how did you decide franchising made sense for you?Campbell:&nbsp;As I started writing up that workforce development program, it was really hard. But one day I saw TruBlue, and I thought, “Wow — this is a business with a purpose.” You can merge service and community, and that’s my sweet spot. I decided to look into TruBlue, and I really liked the ethos, the integrity — all of those things. We decided to go ahead and invest in the franchise.1851: What was your perception of franchising prior to becoming a franchisee, and what do you want people to know about franchising now that you are in it?Campbell:&nbsp;What I’ve learned is that franchising gives you structure. TruBlue gave us everything — the way it’s structured, the onboarding, and the understanding that we are a premium handyman service. That matters.1851: What made you pick this brand? What excites you most about this company?Campbell:&nbsp;When I was starting our church, we were in the inner city. We had bars on the windows, and people were afraid to come there at night. But I shared with our people that we were going to build a five-star church.And TruBlue is a five-star premium service. We go a step above. We sweat the details. We come into people’s homes, and we respect it. It’s not finished until we do our five-star walkaround.In the last 21 years, I’ve been involved in several things, but TruBlue gives me the opportunity to not only help our premium customers, but also to help the marginalized. I know how to write grants. I know how to serve people. The name of my non-profit is New Hope CDC. I want to help ordinary people excel.I thought I would buy this business for myself and use it for hope.1851: What do you hope to achieve with your business? What are your plans for growth?Campbell:&nbsp;TruBlue did a great job of helping us understand that a Silver Tsunami is coming. I’m a Baby Boomer myself, and I know that 65 is just getting in the game nowadays.I’ve ensured that our team learns about senior citizens. As a senior, we sometimes forget that we’re not 21 anymore. People know about the risk of falling, but they still get on ladders.I went to change a light bulb the other day on a step ladder, and when I was coming down, I almost broke my neck. I can afford to have somebody come over and do the maintenance plan. They can come by every quarter. That fall was fitting — I’d never had that happen before.We don’t age in our minds as much as we age in our bodies. It’s just not worth it. Sometimes you can have a fall and get injuries that you never recover from.1851: What does your background bring to the TruBlue model?Campbell:&nbsp;I’m a senior. I’m in real estate. I own personal real estate in five states. I understand the entrepreneur who has to get his house ready for a flip, and I understand providers. We provide a premium service. What’s going to determine how the client feels about the job is how they feel about you. That’s why I teach five-star service. It’s about relationships. If we make good relationships, we can bring in repeat customers.1851: What are your long-term goals with TruBlue?Campbell:&nbsp;I’m writing grants to build houses and getting ready to build 34 units for veterans — permanent housing for chronically homeless veterans. It’s a $10 million project. We’re also starting a all boys school, HOPE Technology Preparatory Academy, a high school for boys 9-14th years. What’s different about this school is it’s culture over curriculum and giving them the chance to belong to a brotherhood. If we don’t give them a place to belong in the school, they will find a place to belong in a gang. With TruBlue, I can have them working for us being exposed to different skills, environments, people, doing work and awakening their perspective to so much more. These young men won’t be in a traditional school with a workforce program; the school is the workforce program and a stabilizing institution in the community as it will host a head start program, daycare center, and learning labs for adults and to get their GED, high school diploma and learn new trades and skills.My goal is to expand with TruBlue into other states. I believe that when I talk to them this time next year, we’re going to outperform most franchisees. I’m an overachiever, that’s what I do. We’re starting out slow but we will excel to lead, it’s just a matter of time.1851: Is there anything else about your story you want us to know?Campbell:&nbsp;We are a home service ally for people. One call does it all. Our school is creating young men of character, education and leadership for life, and the good part about it is we can employ these young men and help them reach their dreams. This is part of my life’s work, it’s who I am — and I’m loving it!To learn more about franchising with TruBlue, visit:&nbsp;<a href="https://1851franchise.com/trubluehomeserviceally/info">https://1851franchise.com/trubluehomeserviceally/info</a>.About TruBlue Home Service Ally:TruBlue Home Service Ally® provides a unique and affordable approach to helping busy adults and seniors live a worry-free life by offering trustworthy handyman, home maintenance and senior modification services. Helping you maintain your home both inside and out, TruBlue’s services include handyman projects and to-do list chores, preventative home maintenance programs, kitchen and bath remodels, seasonal work and senior modification services, all handled by professional, bonded and insured Tru-Pro® Technicians. TruBlue franchise owners are required to complete senior home safety certification programs through the NAHB and Age Safe America. As certified specialists, TruBlue franchisees are able to perform aging in place home safety assessments and can make recommended safety modifications as needed.All locations are independently owned and operated. Service offerings, certifications and licenses vary by location.

1851 Franchisee Spotlight graphic with photo of Robert Campbell, TruBlue Home Service Ally

A retired Marine Corps major and community builder, Robert Campbell found a business in TruBlue that allows him to merge premium service, integrity and community impact.

Why This Philanthropist and Pastor Is Starting a TruBlue Franchise in Wilmington, North Carolina

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How much can franchisees make? It’s a question many prospective owners ask before investing in a franchise. While earnings tend to be driven by variables such as industry, location and general management skills, a proper understanding of the key factors driving profitability can help franchise owners develop expectations that are realistic.&nbsp;Multi-unit franchisee&nbsp;<a href="https://www.linkedin.com/in/mangesh-patel-9368569/">Mangesh Patel</a>, who’s readying the launch of six&nbsp;<a href="https://www.beefobradysfranchise.com/">Beef ‘O’ Brady’s</a> restaurant locations in the Macon, Georgia area, shares insights from his franchising experience.<h2>Understanding Franchise Income</h2>Keeping operational costs in check can have a major impact on overall earnings. Taking a proactive approach to expenses such as food and labor, as well as payroll and scheduling, can help align actual franchise income with general expectations for the business.“I just had a meeting with a couple of people, and they said, ‘You talked about a 25% profit margin, but I’m only doing 12%.’ So, I looked at the figures they sent me,” Patel said. “Their&nbsp;<a href="https://1851franchise.com/calculate-restaurant-franchise-profit-2730476">restaurant</a> food cost was running at 37%, which should be around 30%. The national average is about 32%. If I do things correctly, my average food cost needs to be at or below 30%. And payroll should run around 18%. But many people run 25 to 28%.”So,&nbsp;<a href="https://1851franchise.com/unraveling-franchise-earnings-how-much-can-you-really-make-2723935">how much can franchisees make</a>? Here are five areas to consider.<h2>Practical Tips for Prospective Franchisees</h2><ol><li>Control Costs From Day One:&nbsp;It’s important to monitor payroll, food and supply costs closely. Overstaffing and inefficiencies can quickly reduce profits.</li><li>Plan For The Opening Surge:&nbsp;Traffic within the first few months of opening is likely to be higher. It’s important to adjust staffing and inventory accordingly, and pay close attention to how those levels change as time goes on.</li><li>Invest In Training:&nbsp;Properly trained workers can help reduce waste and improve overall service, which has a direct effect on net income.</li><li>Understand Your Market:&nbsp;Each market is unique and revenue potential will vary depending upon location, demographics and competition.</li><li>Track Metrics Regularly:&nbsp;Food cost percentages, labor ratios and weekly sales data act as key indicators operations may need to be adjusted.</li></ol><h2>What Profitability Really Comes Down To</h2>Patel notes that if franchise owners manage labor and costs properly, it’s not impossible to achieve strong cash flow even in the first year, bucking some franchising trends.So,&nbsp;<a href="https://1851franchise.com/how-much-can-you-make-as-a-franchise-owner-2724761">how much can franchisees make</a>? While results tend to vary, careful planning, disciplined operations and a proactive approach to assessing initial costs are essential. But by grasping and guiding the elements that drive franchise profitability, franchise owners can maximize overall business earnings, scaling a business that’s sustainable financially over the long term.Want to learn more about franchise opportunities on 1851 Franchise? Be sure to visit our&nbsp;<a href="https://1851franchise.com/power-rankings">Power Rankings</a> to read more on brands making moves.

How much can franchisees make? This guide explains what drives franchise earnings and how to manage costs, with expert tips from multi-unit owner Mangesh Patel on maximizing your franchise income.

How Much Can Franchisees Make? A Guide for Prospective Franchise Owners

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Amada Senior Care Franchise Costs, Fees, Profit and Data for 2026

Franchise Opportunity Deep Dive: Amada Senior Care is a non-medical home care, assisted living placement, and related senior-support services with multiple revenue streams.

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Franchise Opportunity Deep Dive: A fast-casual restaurant brand serving made-from-scratch sandwiches, salads, soups and pizzas rooted in Southern hospitality.


Newk’s Eatery Franchise Costs, Fees, Profit and Data for 2026

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Visiting Angels Franchise Costs, Fees, Profit and Data for 2026

Franchise Opportunity Deep Dive: Visiting Angels is a senior home care franchise focused on in-home support for seniors and individuals with disabilities.

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Is franchising better than starting a business from scratch? For many&nbsp;<a href="https://1851franchise.com/a-beginners-guide-to-franchising-how-the-model-works-2724686">prospective entrepreneurs</a> weighing the idea of ownership, the answer to that question can be both yes and no. Franchising offers a proven system and built-in support. Starting from scratch allows greater flexibility and control. And a proper understanding of the trade-offs can help potential owners decide which path is most aligned with their business goals.According to&nbsp;<a href="https://drymedicfranchise.com/">DRYmedic Restoration</a> franchisee&nbsp;<a href="https://www.linkedin.com/in/keith-carlson-29b0a930/">Keith Carlson</a>, the appeal of franchising often starts with structure. “The yes is that you have an automatic blueprint,” he said. “You’re in. You don’t have to think of everything. You don’t have to come up with your business plan or your marketing plan.”As Carloson noted, franchisors generally provide detailed guidance on everything from licensing and certifications to business structure. “All of those things are done. Or they’re in a list or part of a large checklist,” he said. “From that perspective, it’s simpler on the back end.”<h2>Franchising Vs. Starting From Scratch: Key Considerations</h2>So,&nbsp;<a href="https://1851franchise.com/buying-a-franchise-vs-starting-from-scratch-2725815">is franchising better than starting a business from scratch</a>? Here are five areas to consider:1. Built-In Systems Vs. Total Control Franchising provides a tested playbook. But it comes with rules. “If you’re in a franchise, every time you want to do something that’s outside their playbook, you have to ask permission,” Carlson reminds. Independent owners, on the other hand, can pivot freely but must build systems from the ground up (which takes time and resources).2. Fees and Royalties Franchise fees and royalties are part of the deal. It’s important to both understand and plan for them accordingly.3. Experience and Support One of franchising’s biggest advantages is access to experienced operators. Carlson recalled his first job after signing his initial work order: “I was nervous. But I had somebody on the phone within 10 minutes saying, ‘You’ve got to do this, this and that,’” he said. “It was so easy to get through that first job because there was no guesswork.”4. Following The System (With Local Flexibility) While local nuances aren’t always captured in a national system, the strength of a proven system remains a franchising hallmark.5. Long-Term Upside Starting a business from scratch can be more lucrative. “But it depends on the level of effort you want to put in,” Carlson reminds potential zees.<h2>The Bottom Line</h2>So, is franchising better than starting a business from scratch?&nbsp;<a href="https://1851franchise.com/franchising-and-the-american-dream-2730380">Franchising</a> can reduce risk, shorten the learning curve and provide critical support (especially early). Independent startups can offer more autonomy and, potentially, greater long-term rewards. Therefore, an honest assessment of tolerance for structure, fees and self-direction can help those considering entrepreneurship to properly assess the ownership situation best aligned with one’s goals for success in the business opportunity.Want to learn more about franchise opportunities on 1851 Franchise? Be sure to visit our&nbsp;<a href="https://1851franchise.com/power-rankings">Power Rankings</a> to read more on brands making moves.

Is franchising better than starting a business from scratch?

Is franchising better than starting a business from scratch? Franchising offers a proven system and support. Starting from scratch provides flexibility and control. Here’s how to assess the tradeoffs.

Is Franchising Better than Starting a Business from Scratch? A Guide

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When evaluating a franchise opportunity, there’s an important early step: how do I research franchise complaints? Understanding the issues both current and former franchise owners have experienced can help prospective franchisees make better-informed decisions that increase the likelihood of selecting a brand aligned with their business goals.Franchise consultant&nbsp;<a href="https://www.linkedin.com/in/franchise-guru/">Lisa Welko</a> of&nbsp;<a href="https://integrityfranchisegroup.com/">Integrity Franchise Group</a> emphasizes the importance of validating information through direct research. “The most important thing about researching any franchise is the opportunity to validate with franchise owners personally,” Welko said. “Use the reviews to formulate your questions and opinions. And then validate those findings with actual owners in the system.”<h2>Start With The Basics: Public Records And Online Tools</h2>How do I research franchise complaints?&nbsp;It starts with sources that are accessible and objective.<ul><li>Franchise Disclosure Document (FDD):&nbsp;<a href="https://1851franchise.com/understanding-item-3-of-the-franchise-disclosure-document-litigation-history-2703061">FDD Item 3</a>, litigation history, lists pending litigation or past legal issues involving franchisees that can be potential&nbsp;<a href="https://1851franchise.com/red-flags-to-look-out-for-when-doing-franchise-research-2723769#stories">red flags</a>. &nbsp;</li><li>State Regulatory Agencies: Many states publish franchise or business complaints (including the Attorney General’s office). &nbsp;</li><li>Online Reviews and Forums: While helpful for providing additional context, they should not be used as the only source of research. “Just like anything on the internet, we need to remember ‘Buyer Beware,’” said Welko. “Online reviews can be a helpful tool. But we need to remember that it’s one tool in the arsenal. So, don’t let one bad review torpedo your research.”</li></ul><h2>Speak Directly With Franchise Owners</h2>Nothing replaces firsthand insights. Contacting current – and former – franchise owners to ask about their experience with franchisor support, operations and growth potential is a critical part of the validation process. It’s essential to pay attention to recurring themes in their feedback, both positive and negative, to identify potential risks (or opportunities) correctly.&nbsp;<h2>Practical Takeaways For Evaluating Franchise Complaints</h2><ol><li>Verify Patterns, Not One-Offs – A single complaint may be an isolated incident. Look for repeated issues that may indicate systemic challenges. &nbsp;</li><li>Check The Age Of Complaints – Older complaints may reflect resolved issues or changes in leadership (while recent complaints can indicate ongoing issues). &nbsp;</li><li>Ask Specific Questions – When speaking with franchisees, ask about areas like training, corporate support and general operational challenges. &nbsp;</li><li>Evaluate The Brand’s Response – How a franchisor addresses complaints can reveal the level of transparency, responsiveness and commitment provided to franchise owners. &nbsp;</li><li>Integrate Findings Within Decision-Making – Use complaint research as part of a larger due diligence process (along with financials, market analysis and personal goals).</li></ol><h2>The Takeaway</h2>So, how do I research franchise complaints?&nbsp;Doing so is essential. Utilizing a combination of public records, online insights and&nbsp;<a href="https://1851franchise.com/what-is-the-value-of-franchisee-validation-in-the-franchise-sales-process-2703208">direct validation with franchisees</a> (past and present), potential franchise owners can better evaluate both risk and opportunity. By following a structured approach, actionable insights that build confidence in the franchise decision-making process can be identified.Want to learn more about franchise opportunities on 1851 Franchise? Be sure to visit our&nbsp;<a href="https://1851franchise.com/power-rankings">Power Rankings</a> to read more on brands making moves.

How do I research franchise complaints? In this guide with expert tips, learn how to uncover patterns, validate insights with franchisees and make informed franchise investment decisions.

Mastering a Diverse Portfolio: Melting Pot Franchise Serial Restaurant Entrepreneurs and Hotel Investors Have Done it All

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