Thanks to Domino's, the Future of Mobile Restaurant Apps Could Be Changed Forever

If you haven’t been in on the latest restaurant tea, the Supreme Court rejected an appeal from Domino’s on Monday to hear a previous case which deemed the Domino’s website and mobile app inaccessible under the guidelines of the Americans with Disabilities Act (ADA) after a blind customer tried ordering a pizza through the app. Industry experts predict that this case could lead to a new era for restaurants and their mobile apps, according to Fox Business.

The 9th U.S. Circuit of Appeals ruled back in January that Domino’s must make its online services accessible to those with disabilities. While this case was decided months ago, it made recent headlines once the Supreme Court refused to hear Domino’s recent appeal. Founder of Grand Apps, Chris Ake, says “this could be monumental in the restaurant industry,” according to the article.

“We are living in a more digitally-connected world run by software and we need to look at resetting standards for compliance and regulations, such as being ADA compliant,” said Ake, according to Fox Business.

Currently, there are no set-in-stone nationwide guidelines for a restaurant’s mobile app and website, but this case could spark that change. Today, restaurants are constantly rolling out new innovative technology additions, such as tabletop tablets and kiosks, to adhere to the latest tech trends and give customers convenience when it comes to ordering and delivery. 

But, is it really convenient to all customers?

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