1851

At their annual convention in Florida last month, <a href="http://franchise.7-eleven.com/franchise/home?utm_source=1851franchise.com&utm_medium=article&utm_campaign=7-eleven-faces-increased-franchisee-dissatisfaction-over-contracts-2707489" target="_blank" rel="nofollow" style="text-decoration-line:none" target="_blank">7-Eleven</a> franchisees weren&#39;t&nbsp;shy about voicing their many frustrations with franchisor 7-Eleven Inc. over an increasingly binding contract they say&nbsp;lessens their ability to make money.

I<a href="https://www.nytimes.com/2018/07/30/business/7-eleven-franchisees-dispute.html?utm_source=1851franchise.com&utm_medium=article&utm_campaign=7-eleven-faces-increased-franchisee-dissatisfaction-over-contracts-2707489" target="_blank" rel="nofollow" style="text-decoration-line:none" target="_blank">n a recent report</a>, The New York Times detailed unit owners&rsquo; gripes with 7-Eleven taking a progressively larger cut of what was once a split-profit business model and their lack of ability to negotiate a new contract.

The contract, which the brand is requiring many franchisees to sign by the end of 2018 or face further revenue shrinkage, calls for a $50,000 franchise renewal fee, mandates that stores stay open on Christmas, and limits franchisees to suppliers that cannot guarantee the best prices for in-store items.

Owners also claim that&nbsp;7-Eleven&rsquo;s own branded items are causing further revenue loss. While the items usually have a price point lower than that of their name-brand counterparts, owners say customers aren&rsquo;t always opting for the items the brand is requiring its franchisees to stock.

Read the full story <a href="https://www.nytimes.com/2018/07/30/business/7-eleven-franchisees-dispute.html?utm_source=1851franchise.com&utm_medium=article&utm_campaign=7-eleven-faces-increased-franchisee-dissatisfaction-over-contracts-2707489" target="_blank" rel="nofollow" style="text-decoration-line:none" target="_blank">here</a>.

7-Eleven, Franchisee, Unhappy Franchisee, Contract dispute, Franchising

7-Eleven Faces Increased Franchisee Dissatisfaction Over Contracts

1851 Franchise

Unit owners say their share of revenue is steadily shrinking under the brand’s growing control

7-eleven-faces-increased-franchisee-dissatisfaction-over-contracts

TruBlue Home Service Ally

TruBlue Featured in USA Today as Key Player in Helping Seniors Age Safely at Home

trublue-featured-in-usa-today-as-key-player-in-helping-seniors-age-safely-at-home

Right at Home

Right at Home Marks 30 Years With Continued Franchise Growth

Right at Home Marks 30 Years With Continued Franchise Growth, Tech Advancements, and Strong System Engagement in First Half of 2025

right-at-home-franchise-growth-2025

KidStrong Franchising, LLC

Unlocking Superpowers: How KidStrong Is Building the Next Generation of Confident Kids — and Thriving Franchise Owners

kidstrong-franchise-confident-kids

Image of a kid growing up, developing with kidstrong, high fiving and smiling. 

How KidStrong has Become the Franchise Disrupting Child Development by Partnering with Purpose-Driven Franchise Owners 

kidstrong-franchise-opportunity-child-development

Picture of kids for franchise business Kidstrong which focuses on child development and fitness

KidStrong Is Pediatrician-Recommended for Raising Confident, Capable Kids and Families Can't Get Enough

kidstrong-child-development-program

Buying a Franchise Masterclass

 Franchise Opportunities

Get Support Buying a Franchise

How to Buy a Franchise White Paper

How to Buy a Franchise

How to Sell Franchises

How to Grow a Franchise

Find a Franchise Supplier

1851 Franchise Opportunities

Franchisor News

Franchisor Power Rankings

FranCamp Mastermind Summit

Franchise Development Website Builder

Franchise Resources

What ALEC-Laffer's Report Means for Franchising

Website Awards

Power Rankings

About 1851

Advertise on 1851

Contact 1851 Editorial

Terms of Use

1851 Login

GROWTH CLUB LOGIN

facebook

instagram

twitter

linkedin

youtube

Image of Donald Trump pointing with red stripes in the background

August 1 Tariff Deadline Is Said to Have ‘No Extensions’: What This Could Mean for Franchises

august-1-tariff-deadline-franchise-impact

What June’s Jobs Report Means for the Franchise Industry

what-junes-jobs-report-means-for-the-franchise-industry

Drone Delivery Takes Flight in QSR: The Future of Franchise Operations?

drone-delivery-takes-flight-in-qsr-the-future-of-franchise-operations

Chick-fil-A Tops Customer Satisfaction Rankings for 11th Year as Challenger Brands Gain Ground

chick-fil-a-tops-customer-satisfaction-rankings-for-11th-year-as-challenger-brands-gain-ground

Technomic Releases Annual Ranking of the Top 15 Fast-Food Chains in the U.S.

technomic-releases-annual-ranking-of-the-top-15-fast-food-chains-in-the-us

Hooters Leans Into Franchising With Closure of 30 Company-Owned Stores - Agg - 1851 Franchise

Hooters Leans Into Franchising With Closure of 30 Company-Owned Stores

hooters-franchise-model-company-owned-closures

Rising Jobless Claims Could Signal Challenges — and Opportunities — for Franchising

rising-jobless-claims-affect-franchising

The Ultimate Guide to Selling Franchises: How To Create a Strong Incentive

how-to-build-strong-incentives-to-attract-prospective-franchisees

How Vishal Juneja Turned a Family Tradition Into a Paris Baguette Franchise

How Vishal Juneja Turned a Family Tradition Into a Paris Baguette Franchise Built on Heart and Community

paris-baguette-franchise-rockaway-new-jersey-vishal-junjea

Franchisee spotlight graphic with photo of Ricki Oberoi and Layne's Chicken Fingers logo

Multi-Unit Wendy’s Operator Signs 12-Unit Deal With Layne’s Chicken Fingers

ricki-oberoi-laynes-chicken-fingers-growth

Franchisee spotlight graphic with photos of Danielle Rosemond & Usman Khan & TruBlue logo

Family Members of Local Physicians Bring TruBlue Franchise to North Central Nassau, Long Island: A Health Care-Inspired Approach to Aging in Place

family-brings-trublue-franchise-to-north-central-nassau

Top 25 Franchise Marketing Leaders: Kelsey McManemin — Vice President of Marketing, HTeaO

top-25-franchise-marketing-leaders-kelsey-mcmanemin-vice-president-of-marketing-hteao

7-Eleven Faces Increased Franchisee Dissatisfaction Over Contracts

MORE STORIES LIKE THIS