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Barnett Gillette: 6 Things Franchisors Can Learn From the DMV

Barnett Gillette: 6 Things Franchisors Can Learn From the DMV

The Department of Motor Vehicles is known for long lines, overcrowded waiting rooms, employees with an attitude and overall dysfunction. The movies and stories from your friends perpetuate these notions and when it’s your turn to make a visit, you grin and bear it, taking a half-day at work and assu.....

Alexis BarnettGillette

By Alexis BarnettGillette

November 25, 2013

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Alexis BarnettGillette

About the Author

Alexis BarnettGillette

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Alexis Barnett Gillette is an 1851 contributor and a graduate of the University of Texas, Austin

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