BIGGBY COFFEE

<a href="https://www.biggbyfranchising.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=why-i-franchised-my-business-biggby-coffee-co-founders-and-co-ceos-bob-fish-and-mike-mcfall-2717604" target="_blank" rel="nofollow">BIGGBY® COFFEE</a>, the Michigan-based specialty coffee shop franchise with over 280 units nationwide, has become a <a href="https://1851franchise.com/biggbycoffee/the-biggbyr-coffee-brand-named-one-of-americas-favorite-restaurant-chains-for-2022-by-newsweek-2717335#brand-latest-stories">beloved</a> institution for customers and franchisees alike since being founded nearly three decades ago. This is thanks in large part to the franchise’s “commitment to genuine care” — a philosophy that guides every facet of the brand's customer- and franchisee-facing operations.&nbsp;The <a href="https://1851franchise.com/biggbycoffee">BIGGBY® COFFEE</a> leadership team, which includes co-founders and co-CEOs <a href="https://www.linkedin.com/in/biggbybob?utm_source=1851franchise.com&utm_medium=article&utm_campaign=why-i-franchised-my-business-biggby-coffee-co-founders-and-co-ceos-bob-fish-and-mike-mcfall-2717604" target="_blank" rel="nofollow">Bob Fish</a> and <a href="https://www.linkedin.com/in/mike-biggby?utm_source=1851franchise.com&utm_medium=article&utm_campaign=why-i-franchised-my-business-biggby-coffee-co-founders-and-co-ceos-bob-fish-and-mike-mcfall-2717604" target="_blank" rel="nofollow">Mike McFall</a>, prides itself on its dedication to providing franchisees and employees a unique opportunity to build lives that they love. 1851 Franchise spoke with Fish and McFall to learn more about the brand’s story and how this love-centric approach to franchising took shape.<h4>1851 Franchise: How did the BIGGBY® COFFEE brand start?</h4>Bob Fish: Another partner and I opened the first cafe in 1995, and a year later we hired Mike McFall as a barista. Essentially, we were looking to open a second location, and my partner had recommended that I talk to Michael about a manager position. Michael and I got together at the cafe and had a chat. I had never really met him because we worked different shifts, and we ended up going for a walk, and after a few hours it was clear we shared the same values and ambitions. We shook hands that day with plans to grow the brand.&nbsp;Mike McFall: But we didn't know we were going to franchise at first. We just knew we wanted to form an entity we could utilize to grow the brand, whether that meant seeking investors to grow more corporate locations, and so on. We ended up in franchising because a whole bunch of people kept calling us asking to franchise! It was really a demand-led decision, and it wasn’t rocket science to figure out franchising could be a strong path. We started looking deeper into the business model and teamed up with <a href="https://www.linkedin.com/in/mary-ellen-sheets-43485a3?utm_source=1851franchise.com&utm_medium=article&utm_campaign=why-i-franchised-my-business-biggby-coffee-co-founders-and-co-ceos-bob-fish-and-mike-mcfall-2717604" target="_blank" rel="nofollow">Mary Ellen Sheets</a>, a franchise expert at <a href="https://1851franchise.com/twomenandatruck">TWO MEN AND A TRUCK®</a>, who spent a lot of time with us and gave us insight into what we needed to do to prepare for franchising.&nbsp;<h4>1851 Franchise: Why did you decide to franchise the business over corporate growth only?</h4>McFall: Mary was really a huge advocate of the franchising business model, which really helped sway our decision. TWO MEN AND A TRUCK had been very successful, and we learned all about the dynamic between the franchisee and franchisor, as well as the value of the entrepreneurial spirit and outside energy that franchisees bring to the table. They come in fired up and ready to build a business. To this day, that drive is one of the most beneficial components to franchising. They also bring a sophisticated, diverse background to the brand.&nbsp;Fish: We knew we wanted to grow the concept — there was no doubt about that. But in terms of taking the organic corporate growth route, we knew it would be a lot slower. Franchising can really accelerate your growth, and that appealed to Michael and I for different reasons. But the main conclusion we’ve come to retrospectively is that we just love teaching people. It is a quid-pro-quo relationship, yes, but we like coaching and helping others build a business. Franchising allows you to do all those things, while also <a href="https://1851franchise.com/biggbycoffee/the-biggbyr-coffee-franchise-signs-21-locations-in-q3-plans-for-further-expansion-through-the-rest-of-2021-and-beyond-2717152#brand-latest-stories">growing the brand faster</a>. It allows you to be a coach, and we found that to be very rewarding. We never looked back and said: “Why did we franchise?” It has been a very happy journey for us all-around.&nbsp;Another reason we franchised was because we knew specialty coffee and franchising go hand-in-hand. We are really in two industries — franchising and specialty coffee — and those two fit together well. In comparison to other retail concepts, for example, a coffee shop really thrives if it is owned locally. Franchising allows you to have that <a href="https://1851franchise.com/biggbycoffee/chef-and-former-trucker-brings-community-love-to-crown-point-through-premium-coffee-2715967#brand-latest-stories">local ownership</a>, while also benefiting from the proven systems and procedures in place.<h4>1851 Franchise: What have you learned about franchising, and what advice do you have for other business owners thinking of franchising?</h4>McFall: I would say the biggest thing is making sure you are ready to take full responsibility. If you are willing to take responsibility as a franchisor for the capital investment that the franchisees are going to make and own that yourself, then go ahead and start a franchise. The franchisees are looking to you to be a leader and ensure that their investment is safe, so you have to work hard to make that a reality.&nbsp;

Why I Franchised My Business: BIGGBY® COFFEE Co-Founders and Co-CEOs Bob Fish and Mike McFall 

1851 Franchise

The masterminds behind the specialty coffee franchise spoke with 1851 Franchise to tell us more about their thought process during the early days, as well as the franchising lessons they’ve learned along the way.

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Fresh Starts and Sweethearts: BIGGBY® COFFEE Brings Back Winter Favorites and Adds a TWIX® Twist for Valentine’s Season

The Sweetest Season: BIGGBY® COFFEE Rings in the Holidays With Cookie-Themed Drinks and the Return of Peppermint Favorites

BIGGBY® COFFEE Named No. 2 Best Coffee Chain in the Nation by USA Today

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EAST LANSING, Mich. —&nbsp;<a href="https://www.biggbyfranchising.com/">BIGGBY® COFFEE</a>, the 460-plus-unit high-energy coffee franchise, is kicking off 2026 with seasonal menu favorites, festive Valentine’s offerings, value-driven bundles and a limited-time TWIX® collaboration paired with a spotlight on its hot chocolate lineup. The seasonal menu runs Jan. 2 through Feb. 25, 2026.&nbsp;This winter, BIGGBY® COFFEE is featuring three distinct seasonal beverage categories designed to bring comfort, creativity and a little extra sweetness to the colder months.First, fan-favorite Salted Caramel beverages return with a new twist, featuring&nbsp;TWIX®-inspired flavors topped with a&nbsp;TWIX® candy crumble.In addition, BIGGBY® COFFEE is spotlighting its lineup of rich, comforting hot chocolate beverages, offering both classic and seasonal flavors perfect for snowy winter days.And for Valentine’s Day, BIGGBY® COFFEE is serving up festive, sweet treats, including Red Velvet beverages, the Sweetheart BIGGBY Blast® energy drink and the Berry Chocolatey Creme Freeze.Featured Valentine’s beverages include:<ul><li>Red Velvet Latte (hot, iced, frozen) and Sweet Foam Red Velvet Cold Brew</li><li>Sweetheart BIGGBY Blast® Energy Drink (strawberry and dragon fruit topped with sweet foam)</li><li>Berry Chocolatey Creme Freeze (white chocolate, mocha, strawberries, mini chocolate chips)</li></ul>Featured TWIX® beverages, inspired by Salted Caramel TWIX®,&nbsp; include:<ul><li>Salted Caramel Latte and the Salted Mocha Caramel Latte topped with TWIX® (hot, iced, frozen)</li><li>Sweet Foam Salted Mocha Caramel Cold Brew topped with TWIX®</li><li>The TWIX® Fix Creme Freeze</li><li>Hot Chocolate, Cocoa Carmella, Salted Cocoa Carmella with TWIX® topping, Mint Hot Chocolate, White Hot Chocolate</li></ul>Seasonal food items also return, including the fan-favorite Sausage Cheddar Biscuit with honey and Chocolate Cake Pops.&nbsp;Guests can also enjoy seasonal promotions:<ul><li>Twice As Nice Tuesday: Double loyalty points every Tuesday on specialty beverage purchases for registered members.</li><li>National Hot Chocolate Day (Saturday, Jan. 31):&nbsp;Free 16 oz. hot chocolate with any specialty beverage purchase.</li><li>Don’t Fumble Your Monday (Monday, Feb. 9): Power through the Monday after the Big Game with a $2.99 hot or iced 16oz specialty drink.</li><li>Valentine’s Day (Saturday, Feb. 14):&nbsp;Buy one, get one free on any drink, any size.</li></ul>From the TWIX®-inspired Salted Caramel beverages and rich hot chocolate options to Red Velvet, Sweetheart BIGGBY Blast® and other adorable Valentine’s Day-inspired treats, BIGGBY® COFFEE delivers a variety of offerings to help guests celebrate winter, indulge for Valentine’s and start a caffeinated 2026.To find a BIGGBY® COFFEE location near you, visit&nbsp;<a href="http://www.biggby.com">www.BIGGBY.com</a>.About the BIGGBY® COFFEE FranchiseBIGGBY® COFFEE, headquartered in East Lansing, Michigan, is a national coffee franchise with over 460 locations across 13 states. Since opening its first store in 1995, BIGGBY® has remained 100% franchise-owned and operates under a fully franchised business model designed to help local entrepreneurs grow successful, community-minded businesses.The company is guided by a people-first philosophy and a commitment to values-aligned growth — supporting franchise owners and baristas, creating positive experiences for guests, and partnering with coffee producers who treat people well, respect the environment, and invest in their communities.In 2024, BIGGBY® introduced a refined visual identity anchored by the tagline BIGGBY® Makes it Better, reinforcing the brand’s dedication to consistent quality, human connection and uplifting everyday interactions.For more information on BIGGBY® COFFEE or franchise opportunities, visit&nbsp;<a href="http://www.biggby.com">www.biggby.com</a>.To learn more about franchising with BIGGBY® COFFEE, visit&nbsp;<a href="https://www.biggbyfranchising.com/">https://www.biggbyfranchising.com/</a>.

Biggby Coffee franchise, Valentine's Day, Biggby Coffee Twix collab

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EAST LANSING, Mich. —&nbsp;<a href="https://www.biggbyfranchising.com/">BIGGBY® COFFEE</a>, the 460-plus-unit high-energy coffee franchise, is kicking off 2026 with a limited-time partnership bringing together two fan favorites. From Jan. 2 through Feb. 25,&nbsp;<a href="https://1851franchise.com/biggbycoffee/info">BIGGBY®</a> will feature a salted caramel beverage lineup inspired by TWIX®, with all salted caramel drinks topped with a TWIX® cookie &amp; candy crumble.The seasonal return of salted caramel gets a new twist this winter, blending the rich, sweet-and-salty flavor profile inspired by Salted Caramel TWIX® into a variety of hot, iced and frozen beverages, delivering a dessert-inspired experience in a perfectly sippable format.Featured salted caramel beverages available include:<ul><li>Salted Caramel Latte with TWIX® topping</li><li>Salted Mocha Caramel Latte with TWIX® topping</li><li>Sweet Foam Salted Caramel Cold Brew with TWIX® topping</li><li>Sweet Foam Salted Mocha Caramel Cold Brew with TWIX® topping</li><li>Salted Cocoa Carmella with TWIX® topping</li><li>TWIX® Fix Creme Freeze</li></ul>In addition to the TWIX® collaboration, BIGGBY® is placing a strong seasonal focus on its hot chocolate lineup throughout early 2026 and found a way for TWIX® to be included, too. A delicious warm-up option for kids, teens and non-coffee drinkers alike, BIGGBY® Hot Chocolate is a comforting winter choice.&nbsp;Featured hot chocolate beverages available include:<ul><li>Hot Chocolate</li><li>Cocoa Carmella Hot Chocolate</li><li>Salted Cocoa Carmella Hot Chocolate with TWIX® topping</li><li>Mint Hot Chocolate</li><li>White Hot Chocolate</li></ul>BIGGBY® will also celebrate National Hot Chocolate Day with a limited-time promotion that will unite coffee drinkers and their non-caffeinated companions. On Saturday, Jan. 31, 2026, guests can enjoy a free 16 oz. Hot Chocolate with the purchase of any specialty beverage (offer valid on a 10 oz. as well).With the return of Salted Caramel flavors, a TWIX®-inspired topping and a renewed emphasis on Hot Chocolate, BIGGBY® COFFEE is offering guests more ways to sip a cold season staple and enjoy the winter season one cup at a time.To find a BIGGBY® COFFEE location near you, visit&nbsp;<a href="http://www.biggby.com">www.BIGGBY.com</a>.© 2026 Mars or AffiliatesAbout the BIGGBY® COFFEE FranchiseBIGGBY® COFFEE, headquartered in East Lansing, Michigan, is a national coffee franchise with over 460 locations across 13 states. Since opening its first store in 1995, BIGGBY® has remained 100% franchise-owned and operates under a fully franchised business model designed to help local entrepreneurs grow successful, community-minded businesses.The company is guided by a people-first philosophy and a commitment to values-aligned growth — supporting franchise owners and baristas, creating positive experiences for guests, and partnering with coffee producers who treat people well, respect the environment, and invest in their communities.In 2024, BIGGBY® introduced a refined visual identity anchored by the tagline BIGGBY® Makes it Better, reinforcing the brand’s dedication to consistent quality, human connection and uplifting everyday interactions.For more information on BIGGBY® COFFEE or franchise opportunities, visit&nbsp;<a href="http://www.biggby.com">www.biggby.com</a>.To learn more about franchising with BIGGBY® COFFEE, visit&nbsp;<a href="https://www.biggbyfranchising.com/">https://www.biggbyfranchising.com/</a>.

BIGGBY COFFEE Teams Up With TWIX for Limited-Time Salted Caramel Drinks

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BIGGBY® COFFEE Recognized on Forbes’ 2026 Best Customer Service List

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“It Shouldn’t Be This Hard” Podcast: BIGGBY Coffee’s Journey to 100% Regenerative Sourcing

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EAST LANSING, Mich. —&nbsp;<a href="https://www.biggbyfranchising.com/">BIGGBY® COFFEE</a>, the high-energy coffee franchise with over 460 locations nationwide, is proud to announce its inclusion in&nbsp;<a href="https://www.entrepreneur.com/franchise500">Entrepreneur’s prestigious Franchise 500® list</a> for 2026.&nbsp;<a href="https://1851franchise.com/biggbycoffee/info">BIGGBY® COFFEE</a> ranked at No. 201, up 11 spots from 2025. While the recognition highlights the continued growth of BIGGBY® COFFEE as a business, it also validates the strength of the brand’s people-first, values-aligned model.“The Franchise 500 is a recognition of the strength and innovation of the best franchises in the world,” said&nbsp;<a href="https://www.linkedin.com/in/mikejmcfall/">Michael McFall</a>, CEO of BIGGBY® COFFEE. “We’re honored to be included, and this is a clear confirmation of our thesis: that love-driven, people-first practices serve to make businesses stronger and more successful.”Now in its 47th year, Entrepreneur’s Franchise 500 is the world’s first and most comprehensive franchise ranking. Franchises are evaluated on key factors such as unit growth, financial strength and stability, brand power and operational support, with each franchise receiving a cumulative score based on analysis of more than 150 data points. Entrepreneur ranks the top 500 franchises in order of their overall score, providing prospective franchisees with a trusted resource for evaluating franchise opportunities.The brand’s rise in the rankings is supported by its continued growth and evolution throughout 2025. Much of this momentum reflects BIGGBY® COFFEE’s recent brand refresh, anchored by the tagline BIGGBY® Makes it Better, which reinforces the company’s focus on consistent quality, human connection and creating uplifting, everyday experiences for guests and franchise owners alike.In addition to its continued growth, BIGGBY® COFFEE remains focused on building a values-aligned franchise system that supports franchise owners, team members and the communities they serve, reinforcing a people-first approach to long-term success.To view BIGGBY® COFFEE’s full profile on Entrepreneur’s Franchise 500, visit:&nbsp;<a href="https://www.entrepreneur.com/franchises/directory/biggby-coffee/299698">https://www.entrepreneur.com/franchises/directory/biggby-coffee/299698</a>. Results are also featured in the January/February 2026 issue of Entrepreneur, available on newsstands.About The BIGGBY® COFFEE FranchiseBIGGBY® COFFEE, headquartered in East Lansing, Michigan, is a national coffee franchise with over 460 locations across 13 states. Since opening its first store in 1995, BIGGBY® has remained 100% franchise-owned and operates under a fully franchised business model designed to help local entrepreneurs grow successful, community-minded businesses.The company is guided by a people-first philosophy and a commitment to values-aligned growth — supporting franchise owners and baristas, creating positive experiences for guests and partnering with coffee producers who treat people well, respect the environment and invest in their communities.In 2024, BIGGBY® introduced a refined visual identity anchored by the tagline BIGGBY® Makes it Better, reinforcing the brand’s dedication to consistent quality, human connection and uplifting everyday interactions.For more information on BIGGBY® COFFEE or franchise opportunities, visit&nbsp;<a href="http://www.biggby.com">www.biggby.com</a>.&nbsp;

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BIGGBY® COFFEE Ranks Among Top Franchises on Entrepreneur’s Franchise 500® for 2026

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Why I Franchised My Business: BIGGBY® COFFEE Co-Founders and Co-CEOs Bob Fish and Mike McFall

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