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As online ordering and delivery quickly <a href="https://1851franchise.com/digital-ordering-will-triple-by-2020-report-2709086" style="text-decoration-line:none" target="_blank">become the norm</a> for fast-casual and quick-service chains, the rollout of new applications can be a siren song for hackers. <a href="https://techcrunch.com/2019/04/17/chipotle-accounts-hacked/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=chipotle-customers-say-hackers-are-ordering-through-their-accounts-2709739" target="_blank" rel="nofollow" style="text-decoration-line:none" target="_blank">TechCrunch</a> reports that a string of Chipotle customers are posting on Reddit and <a href="https://twitter.com/search?f=tweets&amp%3Bvertical=default&amp%3Bq=hacked+OR+breached+to%3AChipotleTweets+since%3A2019-04-01+until%3A2019-04-17&amp%3Bsrc=typd&utm_source=1851franchise.com&utm_medium=article&utm_campaign=chipotle-customers-say-hackers-are-ordering-through-their-accounts-2709739" target="_blank" rel="nofollow" style="text-decoration-line:none" target="_blank">tweeting</a> at Chipotle that they were charged for food that was delivered to other states. The customers&rsquo; accounts and credit card information was hacked, leading to hundreds of dollars in fraudulent charges. 

A Chipotle spokesperson blamed the breach on credential stuffing&mdash;tapping into usernames and passwords that consumers use on both Chipotle&rsquo;s app and on other sites that have been hacked&mdash;saying the chain sees &ldquo;no indication of a breach of private data of our customers.&rdquo; However, several allegedly hacked individuals TechCrunch spoke with said the password they use for Chipotle is unique to that account. One person even said they never even created a Chipotle account, but had checked out as a guest in the past.

TechCrunch reports that if credential stuffing is the issue, <a href="https://1851franchise.com/don-t-be-like-mark-zuckerberg-how-to-protect-your-brand-s-social-accounts-from-being-hacked-4868" style="text-decoration-line:none" target="_blank">two-factor authentication</a> would help prevent breaches like this. &ldquo;But when asked if Chipotle has plans to roll out two-factor authentication to protect its customers going forward, spokesperson Schalow declined to comment,&rdquo; writes TechCrunch. 

Read the full article <a href="https://techcrunch.com/2019/04/17/chipotle-accounts-hacked/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=chipotle-customers-say-hackers-are-ordering-through-their-accounts-2709739" target="_blank" rel="nofollow" style="text-decoration-line:none" target="_blank">here</a>.

Chipotle Customers Say Hackers are Ordering Through Their Accounts

1851 Franchise

Though Chipotle blamed credential stuffing, the chain declined to comment whether it’s considering two-factor authentication moving forward.

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Chipotle Customers Say Hackers are Ordering Through Their Accounts

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