1851

For&nbsp;<a href="https://www.linkedin.com/in/rafael-urquiza-9511715b/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=florida-franchisee-reflects-on-success-and-growth-with-sylvan-learning-2728343" target="_blank" rel="nofollow">Rafael Urquiza</a>, a&nbsp;<a href="https://www.sylvanfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=florida-franchisee-reflects-on-success-and-growth-with-sylvan-learning-2728343" target="_blank" rel="nofollow">Sylvan Learning</a> franchisee in Florida, education is more than a business — it’s a mission to empower students and support families in his community. Since acquiring his&nbsp;<a href="https://1851franchise.com/sylvanlearning/info">Sylvan Learning</a> centers in&nbsp;<a href="https://www.sylvanlearning.com/locations/us/fl/jacksonville-tutoring/north-jacksonville/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=florida-franchisee-reflects-on-success-and-growth-with-sylvan-learning-2728343" target="_blank" rel="nofollow">North Jacksonville</a> and&nbsp;<a href="https://www.sylvanlearning.com/locations/us/fl/orange-park-tutoring/orange-park/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=florida-franchisee-reflects-on-success-and-growth-with-sylvan-learning-2728343" target="_blank" rel="nofollow">Orange Park</a>, Urquiza has worked tirelessly to expand access to learning, secure school contracts and build connections with local families, including Hispanic communities that were previously underserved.With a background in business process outsourcing and a passion for helping children succeed, Urquiza brings unique insights and dedication to his role as a franchise owner. As his Orange Park Sylvan Learning celebrates its 40th anniversary, Urquiza reflects on his achievements — including securing scholarships and expanding partnerships — and shares his vision for the future of his centers and the Sylvan Learning brand.1851 franchise spoke to Urquiza about his franchise journey. Here’s what he had to say.1851 Franchise: Frame your personal story for us.&nbsp;What did you do before franchising, and how did you decide franchising made sense for you?Rafael Urquiza:&nbsp;Since 2006, I've been in the BPO call center world — business process outsourcing for call centers. I started my career working at a call center for Carnival Cruise Line, which was my first real official job. The reason I emphasize "official" is because my first unofficial job ties into my career story.I really enjoyed working at the call center. Back then, customers couldn’t call a cruise line directly — they had to go through a travel agent. My role involved speaking with travel agents who would call us to book cruises for their clients. I loved the work and stayed in the industry for a long time.In 2004, I decided to start my own business. In high school, I worked at a video store. I loved movies and it became a big passion of mine. So, in 2004, I opened an independent video store similar to Blockbuster, which was a franchise. But during that time, I noticed a significant difference owning an independent versus being a franchise owner. Luckily, I sold it before the market completely changed and went back into the call center industry, where I stayed for many years. It changed my view of business ownership when I decided to buy a business again in 2023.During my time in the call center world, I held many positions from VP to director, overseeing a 1,400-seat call center, and led numerous senior management teams. Although it wasn’t my business, the experience gave me valuable insights into running a company.In late 2022, I started thinking seriously about owning my own business again. I felt like I was approaching the "point of no return" in terms of making this leap. With about 10 more years of work ahead, I knew this was the time. I began researching opportunities and came across Sylvan Learning. My kids had attended Sylvan in Orlando when they were young, and I had a great experience with the brand.I didn’t rely solely on my personal experience, though — I researched other tutoring centers like Mathnasium*, Huntington and Kumon. Ultimately, I was drawn to Sylvan because of the meaningful impact it could have on the community. I wanted to own a business that meant something and allowed me to give back.After meeting with the Sylvan franchise owners in Jacksonville and talking with them for four months, I decided to make an offer. We worked it out, and now I’m proud to be part of the Sylvan network.1851: What have been some of the most significant achievements or milestones you've reached as a franchisee?Urquiza:&nbsp;One was&nbsp;<a href="https://www.stepupforstudents.org/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=florida-franchisee-reflects-on-success-and-growth-with-sylvan-learning-2728343" target="_blank" rel="nofollow">Step Up For Students</a>. Step Up is a scholarship program that opens a new revenue stream. They offer different Florida scholarships: children with unique abilities, the PEP scholarship for homeschooling, and reading scholarships, for which all children from kindergarten to sixth grade qualify. I wanted to make sure — there were difficulties during 2023 getting that done. So I made it a mission that in 2024, it would get done. In April, we were able to get Step Up scholarship approval for both centers, opening up that avenue.Additionally, I was able to secure an institutional contract with a charter school. This was a few months of negotiating with the school and we were able to get the PO signed and will be moving forward in January. This is the first contract I’ll be doing, so that was a major accomplishment for us.1851:&nbsp;How would you say that Sylvan has positively impacted the children and families in your community?Urquiza:&nbsp;For me, it’s about community outreach and letting people know we’re here to help. We’ve worked to be flexible with families to make tutoring accessible, even when it might not fit the typical policy. While we emphasize that the success of the program relies on a certain number of dedicated hours, we try to meet families where they are.I’ve attended school board meetings to connect with board members and the superintendent, letting them know I’m part of the community and available to help. I also make an effort to talk directly with parents. While my directors manage the day-to-day operations, I enjoy hearing firsthand how the children feel about the program.One area I’m particularly proud of is supporting Hispanic families. The previous owners may not have been able to bridge the language barrier, but as someone with a Hispanic background, I’ve reopened that connection. I handle the enrollment and ongoing conferences with our Hispanic families, ensuring they feel comfortable and understood without needing a translator. It’s been rewarding to see the positive impact of those interactions and to know these families feel more at ease with Sylvan.1851:&nbsp;What would you say sets your center and your staff apart? Are there any unique programs or initiatives that have contributed to your success?Urquiza:&nbsp;Right now, I feel very fortunate about my two center directors. They are incredibly dedicated to education and helping the community, which is reflected in the feedback we receive.Hearing parents talk about how their child has gained confidence and improved their grades is extremely rewarding. Some parents are emotional when they first meet us, overwhelmed by their child’s struggles, and then they cry tears of joy when their child achieves success they never thought possible. These moments show how much of a difference we’re making, and it’s all thanks to having dedicated and compassionate center directors.I believe the center director is the pulse of any Sylvan franchise. For multi-unit locations like ours, having high-quality center directors is essential for running a successful business. Without that, it would be challenging. Both of my center directors were with the centers before I took ownership — one within two years of my ownership and the other within the first year. They’re dependable, available and genuinely care about the students and families. I think the world of them and I feel incredibly lucky to have such strong leaders driving the success of our centers.1851:&nbsp;As we celebrate the 40th anniversary of your Orange Park center, how do you see the future of your center and the brand overall?Urquiza:&nbsp;Well, I think the future looks promising. My vision is to continue growing the institutional business along with the brick-and-mortar business. Hopefully, this first school contract will pave the way for more in 2025.I plan to keep building relationships with schools, the community and the boards of education in both counties where my centers are located. My goal is to be a dependable partner for the school districts, someone they can count on when needed.2023 had its challenges with revenue, but we managed well overall. I’m optimistic about 2025, where we’ll focus on moving towards stronger revenue growth. I’m also excited about being part of the&nbsp;<a href="https://www.unleashedbrands.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=florida-franchisee-reflects-on-success-and-growth-with-sylvan-learning-2728343" target="_blank" rel="nofollow">Unleashed Brands</a> family. Their focus on child enrichment programs has great potential to propel Sylvan to a larger platform, attracting more attention to the brand and expanding its impact.With these goals in mind, I’m looking forward to contributing to Sylvan’s growth and celebrating many more milestones in the future.1851:&nbsp;What advice would you offer prospective franchisees who are considering joining Sylvan?Urquiza:&nbsp;Your passion needs to be education. You really have to embrace it and live it — it becomes a part of who you are. When you're out in the community, even when you're not in the center, you're representing Sylvan. For example, when I wear Sylvan-branded apparel, like I am right now, people often approach me, asking if I work at Sylvan. I’m always proud to tell them that I’m one of the owners. Those moments give me an opportunity to connect with parents and start a conversation.If you want to succeed as a Sylvan owner, you need to genuinely want to make a difference in your community. Making an impact and loving education are key. It’s about being dedicated to this mission, not just during business hours but all the time. That’s what sets Sylvan owners apart and helps build meaningful connections with the families we serve.ABOUT SYLVAN LEARNINGWith more than 45 years of experience and more than 710 points of presence, Sylvan Learning is the leading provider of personal learning for students in grades K-12. Sylvan is transforming how students learn, inspiring them to succeed in school and in life. Sylvan’s proven tutoring approach blends amazing teachers with SylvanSync™ technology on the iPad® for an engaging learning experience. Sylvan also leads the way with Sylvan EDGE — STEM and accelerated courses and Sylvan Prep — college and test prep courses. Sylvan supports families through every stage of the academic journey.&nbsp; For more information, visit&nbsp;<a href="http://www.sylvanlearning.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=florida-franchisee-reflects-on-success-and-growth-with-sylvan-learning-2728343" target="_blank" rel="nofollow">www.SylvanLearning.com</a>.&nbsp;ABOUT UNLEASHED BRANDSUnleashed Brands currently includes portfolio brands Urban Air, Snapology, The Little Gym, XP League, Class 101, Premier Martial Arts and Sylvan Learning and was founded to curate and grow a portfolio of the most innovative and profitable brands that help kids learn, play and grow. Over the last 10 years, the team at Unleashed Brands has built a proven platform and know-how for scaling businesses focused on serving families. Its mission is to impact the lives of every kid by providing fun, engaging and inspiring experiences that help them become who they are destined to be. For more information, please visit&nbsp;<a href="http://www.unleashedbrands.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=florida-franchisee-reflects-on-success-and-growth-with-sylvan-learning-2728343" target="_blank" rel="nofollow">www.unleashedbrands.com</a>.&nbsp;

Florida Franchisee Reflects on Success and Growth with Sylvan Learning

Florida Franchisee Finds Success and Growth with Sylvan Learning

1851 Franchise

Celebrating their Orange Park center’s 40th anniversary with Sylvan, Rafael Urquiza shares how his centers are transforming lives and driving community impact in North Jacksonville and Orange Park.

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Caring Transitions

Is Now the Best Time to Invest in a Senior-Focused Franchise?

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What the First 90 Days Look Like as a New Caring Transitions Franchise Owner

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Keke's Breakfast Cafe

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Denny’s Veterans Bring Keke’s Breakfast Cafe to the Sacramento Area

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Comfort Keepers

How Much Does It Cost to Open a Comfort Keepers® Franchise?

How Much Does It Cost to Open a Comfort Keepers® Franchise? A Clear Look at the Investment and Growth Potential

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Prince St. Pizza Partners With Dave’s Hot Chicken Franchisee for National Growth

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FTC Settlement Puts New Focus on Franchise Disclosure Standards - 1851 Franchise

FTC Settlement Puts New Focus on Franchise Disclosure Standards

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Applebee’s Franchisee Files for Bankruptcy as Dine Brands Moves to Acquire 53 Units - 1851 Franchise

Applebee’s Franchisee Files for Bankruptcy as Dine Brands Moves to Acquire 53 Units

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Why Skilled Trades Are Emerging as the Economy’s Most AI-Resilient Careers

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The Penny Shortage Is Creating a New Risk for QSR Franchise Systems - 1851 Franchise

The Penny Shortage Is Creating a New Risk for QSR Franchise Systems

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image of sweta goyal, puneet mittal, mamta singhal, rajneesh signhal from paris baguette from texas

With five signed locations and their first set to open in January, two entrepreneurial families are turning their love for Paris Baguette into a community-driven business.

How Two Dallas Couples Turned Coffee Runs Into a Five-Store Paris Baguette Deal

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For Dedrick Hill, the moving industry is familiar territory. After dedicating 37 summers to the business, he climbed the ranks from a driver to vice president at a major van line. He had built a comfortable career in San Diego, but soon realized it was time to build a legacy alongside his own family. Joining forces with his brothers, Duran McGregory and Darrell Hill, the team officially opened&nbsp;<a href="https://franchise.twomenandatruck.com/">TWO MEN AND A TRUCK</a> in Beverly Hills.&nbsp;For the trio, entrepreneurship runs in their veins. Their grandfather owned the historic Dunbar Grill in LA and their parents successfully ran a South LA preschool for 35 years. Following in those footsteps, the brothers chose to franchise with&nbsp;<a href="https://twomenandatruck.com/">TWO MEN AND A TRUCK</a> because they knew LA consumers demand a recognized, trusted brand. By leveraging Dedrick's industry experience, they successfully negotiated a territory within the franchise system. Now, their focus goes far beyond logistics. They are dedicated to giving back to their hometown, evidenced by their very first job being a giveaway to a local church.1851 Franchise spoke with Dedrick, Darrell, and Duran to learn more about their backgrounds and family-owned businesses. Here’s what they had to say:1851 Franchise: Frame your personal story for us. What do you want us to know?Dedrick Hill:&nbsp;I've been in the moving business for 37 years. My family is full of entrepreneurs, so this was just the right thing to do at the right time. My brothers and I all have different backgrounds, but they all mesh together. This is the first time that we've actually had a business altogether as one, so it's cool to work with family every day.&nbsp;1851: What did you do before franchising, and how did you decide franchising made sense for you?Darrell Hill:&nbsp;Before I was doing this, I was a director at a preschool. It's different to deal with adults than with children, but it’s fun and exciting.Duran McGregory:&nbsp;Before this, I worked in the sports and entertainment industry.Dedrick Hill:&nbsp;I worked for the major van lines and went from being a driver back in the day to a general manager and VP.&nbsp;Our parents were entrepreneurs and they taught us how to be business owners. My grandfather and his brothers were entrepreneurs, too. For us, it was natural because we were always taught to have our own business and to have total independence and autonomy.1851: What was your perception of franchising prior to becoming a franchisee, and what do you want people to know about franchising now that you are in it?Dedrick:&nbsp;I was always a brand guy and I knew that the brands worked. I come from a major brand, so I know how the brand sells. I’ve learned that different franchises give you different levels of freedom. Not all franchises are a good fit for you and you have to pick an industry that's familiar. I wouldn't go into something if I didn’t know how it worked because your takeoff will be a&nbsp; lot longer and your path is a lot harder.&nbsp;1851:&nbsp;What made you pick this brand? What excites you most about this company?Dedrick:&nbsp;We were approached by other competitors, but for us, it was really the story behind TWO MEN AND A TRUCK. We could have easily gone out and opened up our own moving company, but people in LA like a brand they can trust. The brand sells.Darrell:&nbsp;I called people that I knew who didn’t live here and they all said that they had moved with TWO MEN AND A TRUCK. One person did five moves with them and another person did three, so we knew the brand was out there.1851:&nbsp;What do you hope to achieve with your business? What are your plans for growth?&nbsp;Dedrick:&nbsp;We can really build this business out. It's not just TWO MEN AND A TRUCK. There's TWO MEN AND A JUNK TRUCK for junk removal, Merry Maids for cleaning services, and ServiceMaster, where we can do restorations. This will be the core business, but we have the first right of refusal for any of those other brands. This is just a start.Duran:&nbsp;The sky is the limit. Right now, our focus is building a strong foundation and serving our community well, but we’re excited about the long-term possibilities1851:&nbsp;Is there anything else about your story you want us to know?Dedrick:&nbsp;We always give back. That's one thing we've always done as a family. My parents ran a very successful preschool in South LA for 35 years and gave back to the community by making sure the children ate the same quality food we ate at home. We think everybody should be treated fairly and equally. We do the same thing here. Our very first interaction with our trucks and our crews wasn't a move; it was a giveaway to a church.&nbsp;1851:&nbsp;What advice do you have for other people thinking about becoming franchise owners?Duran:&nbsp;Be patient and trust the process. Building something meaningful takes time, and there are always going to be challenges along the wayDedrick:&nbsp;This isn’t always easy, but it’s incredibly rewarding if you’re committed to it. Having some background or understanding of the industry you’re entering can really help set you up for success and shorten the learning curve.ABOUT TWO MEN AND A TRUCK:&nbsp;Headquartered in Michigan, TWO MEN AND A TRUCK is an international, full-service franchised moving company with more than 430 locations and 3,000 trucks operating in 47 U.S. states in addition to Canada, Ireland, and the United Kingdom. Each location is independently owned and operated, and together, the TWO MEN AND A TRUCK network has performed more than 10 million moves since its inception in 1985. In 2026, TWO MEN AND A TRUCK was featured on Entrepreneur’s Franchise 500 list, where the brand was ranked No. 1 in the Moving/Junk Removal Services category. TWO MEN AND A TRUCK was also named a top franchise by Franchise Business Review and was featured on the Best National Moving Company List by Newsweek. In 2021, TWO MEN AND A TRUCK was acquired by ServiceMaster® Brands, which is a leading franchise provider of needs-based residential and commercial services in the restoration, cleaning, moving, and bioremediation industries. ServiceMaster was founded as one of America’s first franchise businesses and does business under seven brands today across 50 states and nine countries that generate more than $3.5B in system-wide sales. For franchising opportunities, visit franchise.twomenandatruck.com.

image of two men and a junk truck owners dedrick hill, darrell hill, and duran mcgregory

With 37 years of moving experience and a family history of entrepreneurship, Dedrick Hill and his brothers Duran McGregory and Darrell Hill have opened a TWO MEN AND A TRUCK franchise territory.

Three Brothers are Trading their Diverse Careers to Build a Moving Empire in LA with TWO MEN AND A TRUCK

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For&nbsp;Sandeep KesiReddy and his business partner,&nbsp;Siddhartha “Sid” Parepally, the decision to enter the franchise world was less about a career change than the fulfillment of a 20-year-old promise. Having known each other since their teens, the duo always envisioned building a business together.While life momentarily interrupted their plans — sending KesiReddy into the world of Bay Area tech startups, and Parepally into high-level operations — the desire to build something for themselves never faded. When they finally got serious about scouting for the right opportunity, they found&nbsp;<a href="https://ownaparisbaguette.com/">Paris Baguette</a> in a sea of process-heavy legacy brands.&nbsp;<a href="https://1851franchise.com/parisbaguette/info">Paris Baguette</a> resonated with their own generation and offered an attractive approach to operational strategy.&nbsp;Now, KesiReddy and Parepally are looking to lead the brand’s growth in the Seattle market. Despite being told by corporate and construction teams that a store build-out would take six to eight months, the duo utilized their business and operations backgrounds to navigate permits and construction in just under three months. Starting with their flagship location in Bellevue, the partners are already looking to expand the brand’s footprint across Washington.&nbsp;KesiReddy took the time to chat with 1851 Franchise to discuss all of this and more. Here’s what he had to say:1851 Franchise: Frame your personal story for us. What do you want us to know?Sandeep KesiReddy:&nbsp;My business partner Sid and I go back a long, long time. We have known each other for 15 plus years.We went to college together and always had this thing about opening a business together. Then, our paths diverged for a while; I went into entrepreneurship, running a startup in the Bay Area, and Sid became a head of operations for a global company on the West Coast. We were scouting for what we could do, and then came Paris Baguette. They just lined up so well for us as a rising brand that resonates with the current generation.1851: What did you do before franchising, and how did you decide franchising made sense for you?KesiReddy: I run a startup in the Bay Area and Sid manages operations for a global company. We realized Paris Baguette vibes very well with our synergies. They are an “ops-ish” restaurant rather than “ops-heavy.” You bake in the morning and sell in the afternoon, so it boils down more to a numbers and strategy problem rather than a time-efficiency problem that most restaurants have. That made it much more comfortable for us to jump into.1851: What was your perception of franchising prior to becoming a franchisee, and what do you want people to know about franchising now that you are in it?KesiReddy:&nbsp;Before entering this, we were not keen on looking at franchising or the food business at all. Typically, our perception was that franchising involved a lot of red tape and processes that take away freedom from the owner to add their own flavor. Now, I want people to know that franchising can be very attractive if you find a brand that plays to your strengths. Seldom do you find a concept that has processes that actually empower you, help you run it right, and push towards higher revenues and profit margins. Paris Baguette has a unique combination of making the kitchen and the front of the store run as two independent operations, taking away most of the complexity of a restaurant.1851: What made you pick this brand? What excites you most about this company?KesiReddy:&nbsp;They were not one of those old-school brands stuck with lots of processes; they were flexible and quick in responding. What excites me most is the branding and the presence the brand has with Gen Z and millennials. Also, the flexibility the team had to understand our unique location was nice to have. I could just text my construction manager and have her fly in to help us out; I don’t see that happening often with other franchise brands.1851: What do you hope to achieve with your business? What are your plans for growth?KesiReddy:&nbsp;We want it to be one of the top-performing stores. Our goal is to make Bellevue a top-quartile store for Paris Baguette. We are already looking at expansion in the next fiscal year. You’ll see another store open in the Bothell/Woodinville region, and there is more to come.&nbsp;1851: Is there anything else about your story you want us to know?KesiReddy:&nbsp;Having a brand that has an appetite to grow is very important when you have similar ambitions. Most brands look at their franchisees through a single lens, but there are a thousand variables that make every location unique. Having an ear to listen to the story and being flexible while working toward a common goal is very important, and that is what Paris Baguette gave us. We navigated through the curveballs of construction and permits to launch our first store in three months, which the corporate team challenged us on, saying it would take six to eight. We’re excited to keep that momentum going.1851: What advice do you have for other people thinking about becoming franchise owners?KesiReddy:&nbsp;The power of a franchise is the process, the setup, and the safety net that comes with it. For a first-time business owner, there are very few things to figure out because there is always someone you can call and ask a question. There are many other franchisees who have been through similar situations. That mentorship is very important. Anyone trying to get into franchising should look at a brand that is ready to mentor them rather than just having them open a restaurant.To find out more information on costs to buy this franchise, please visit&nbsp;<a href="https://ownaparisbaguette.com">https://ownaparisbaguette.com</a> or&nbsp; <a href="https://1851franchise.com/parisbaguette">https://1851franchise.com/parisbaguette</a>.ABOUT PARIS BAGUETTE:&nbsp;With a projected 1,000 bakery cafés in North America by 2030, Paris Baguette is on a mission to reestablish the neighborhood bakery café as the heart of the community. Paris Baguette serves craveable baked and brewed treats and creates warm and welcoming experiences through a blend of gracious service, expert craftsmanship and community connections. From decisions made behind a desk to smiles offered behind a counter, the desire to spread joy and make the world a happier place drives everything we do. Being a neighborhood bakery café means caring about those around us and finding ways to make a real impact. We do so through our "Love Baked In" programs that bring to life our commitment to serving local communities through various charitable programs and initiatives. Paris Baguette is a leader in the hospitality industry with its commitment to creating unique consumer experiences and a network of successful franchisee relationships. For information and to find the Paris Baguette location closest to you, please visit&nbsp;<a href="http://www.parisbaguette.com">www.parisbaguette.com</a>.

image of Sandeep KesiReddy and Siddhartha Parepally, paris baguette franchise owners

By leveraging backgrounds in tech and operations, Sandeep KesiReddy and Siddhartha Parepally bypassed industry timelines to bring the global bakery brand to Bellevue.

Meet the Two Best Friends Opening a Paris Baguette Franchise in Record Time

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<a href="https://www.linkedin.com/in/nancy-williams-b942874/">Nancy</a> and&nbsp;<a href="https://www.linkedin.com/in/mike-williams-83bba2396">Mike Williams</a> loved visiting&nbsp;<a href="http://meltingpotfranchise.com">Melting Pot</a>, the national fondue franchise, with their kids. During one particular visit, Nancy casually asked, “Wouldn’t it be great to own one of these?” Mike didn’t hesitate to inquire, and he had a response from the franchise development team before they even left the restaurant that night.Now, the pair is beginning development for their new restaurant in Memphis, Tennessee, with hopes to build a family business and legacy with the brand. With plans to launch in early 2027, the Williamses are combining their interest in the hospitality industry with a desire to build a family asset while bringing a beloved fondue experience to the community.The Williamses sat down with 1851 Franchise to talk about their family franchising venture with&nbsp;<a href="https://1851franchise.com/meltingpot/info">Melting Pot</a>. Here’s what they had to say:1851 Franchise: Frame your personal story for us. What do you want us to know?Mike Williams:&nbsp;I have had a very varied career. I was a member of the Tennessee General Assembly, a government relations executive and a whiskey maker. I’ve always been fascinated by and loved the hospitality industry. When Nancy and the kids expressed interest in doing this, I was all on board. We see this as a way to set up something for our family to carry on — something they can always count on.Nancy Williams:&nbsp;We are lifelong residents of the Southeast and have spent our lives in Middle Tennessee. My professional background is in economic development and downtown revitalization. I served as the director of the Tennessee Main Street Program and the executive director of Downtown Franklin. Even though I’ve retired from the directorship, I still consult and have worked all over Tennessee helping communities thrive.1851: What was your perception of franchising prior to becoming a franchisee, and what do you want people to know about franchising now that you are in it?Nancy:&nbsp;I knew that we didn’t know enough about restaurants to create one on our own. If I had been in the restaurant business all my life, I might feel differently, but the franchise experience is very comforting.Mike:&nbsp;This team obviously knows what they’re doing, and it means we don't have to reinvent the wheel each time.&nbsp;I think people should know that franchising allows you to focus on the execution and the customer experience rather than worrying about the structural components of the business model.1851:&nbsp;What made you pick this brand? What excites you most about this company?Mike:&nbsp;The story actually starts in Orlando. We were sitting in a Melting Pot having dinner, and Nancy said, "Wouldn't it be great to own one of these?" I pulled out my phone, Googled “Melting Pot,” and found a contact email. I emailed them right there from the table. Before we even got up to leave, we had a response!The greatest thing about Melting Pot is that it's not just going to dinner. It’s an experience — something you can enjoy with friends. It changes what would be another chicken-fried steak into an experience and an event with your loved ones.1851:&nbsp;What do you hope to achieve with your business? What are your plans for growth?&nbsp;Nancy:&nbsp;We’re currently looking at locations in Memphis. We’re excited about the St. Jude connection, and our son, Keel, who graduated from the University of Memphis, will be living there to help manage the business alongside a general manager.Mike:&nbsp;We are looking at a first-quarter 2027 opening. We would love to get it open for the holidays in 2026, but realistic timelines point to early 2027. In the future, we would love to have a couple more. We just really love the concept.1851:&nbsp;Is there anything else about your story you want us to know?Nancy:&nbsp;This is truly a family venture. Our kids, Keel and Emma, really wanted to do this. We are doing this to build a future for them.1851:&nbsp;What advice do you have for other people thinking about becoming franchise owners?Nancy:&nbsp;Assess your own skill sets honestly. If you don't have the background in a specific industry, lean on the expertise of a franchisor who does. Visiting their corporate headquarters and working with them for several months, we’ve been really impressed with their history, the data they provide and the attention to detail. All of that is very comforting when you're investing.About Melting PotFounded in 1975, Melting Pot has offered a unique fondue dining experience for more than 50 years. As the premier fondue restaurant franchise, Melting Pot has 93 restaurants in 31 U.S. states and Canada. Known for offering a variety of fondue cooking styles and unique entrées, Melting Pot’s menu also features cheese fondues, salads, fine wines, spirits and chocolate fondue desserts. Fondue fans can join Melting Pot’s Club Fondue for exclusive promotions, special events and advance holiday reservation privileges. The Melting Pot Restaurants, Inc. (TMPRI), headquartered in Tampa, Florida, is the franchisor of Melting Pot. For more information, visit www.meltingpot.com. To learn more about franchise opportunities with Melting Pot, please visit&nbsp;<a href="http://www.meltingpotfranchise.com">www.meltingpotfranchise.com</a>.

1851 Franchisee Spotlight with photo of Nancy Williams and Melting Pot logo

After sending a franchise inquiry from their Melting Pot table while on vacation in Orlando, Mike and Nancy Williams decided to partner with their children to open a location in Memphis.

Longtime Melting Pot Fans Sign To Bring Fondue Franchise to Memphis

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How much can franchisees make? It’s a question many prospective owners ask before investing in a franchise. While earnings tend to be driven by variables such as industry, location and general management skills, a proper understanding of the key factors driving profitability can help franchise owners develop expectations that are realistic.&nbsp;Multi-unit franchisee&nbsp;<a href="https://www.linkedin.com/in/mangesh-patel-9368569/">Mangesh Patel</a>, who’s readying the launch of six&nbsp;<a href="https://www.beefobradysfranchise.com/">Beef ‘O’ Brady’s</a> restaurant locations in the Macon, Georgia area, shares insights from his franchising experience.<h2>Understanding Franchise Income</h2>Keeping operational costs in check can have a major impact on overall earnings. Taking a proactive approach to expenses such as food and labor, as well as payroll and scheduling, can help align actual franchise income with general expectations for the business.“I just had a meeting with a couple of people, and they said, ‘You talked about a 25% profit margin, but I’m only doing 12%.’ So, I looked at the figures they sent me,” Patel said. “Their&nbsp;<a href="https://1851franchise.com/calculate-restaurant-franchise-profit-2730476">restaurant</a> food cost was running at 37%, which should be around 30%. The national average is about 32%. If I do things correctly, my average food cost needs to be at or below 30%. And payroll should run around 18%. But many people run 25 to 28%.”So,&nbsp;<a href="https://1851franchise.com/unraveling-franchise-earnings-how-much-can-you-really-make-2723935">how much can franchisees make</a>? Here are five areas to consider.<h2>Practical Tips for Prospective Franchisees</h2><ol><li>Control Costs From Day One:&nbsp;It’s important to monitor payroll, food and supply costs closely. Overstaffing and inefficiencies can quickly reduce profits.</li><li>Plan For The Opening Surge:&nbsp;Traffic within the first few months of opening is likely to be higher. It’s important to adjust staffing and inventory accordingly, and pay close attention to how those levels change as time goes on.</li><li>Invest In Training:&nbsp;Properly trained workers can help reduce waste and improve overall service, which has a direct effect on net income.</li><li>Understand Your Market:&nbsp;Each market is unique and revenue potential will vary depending upon location, demographics and competition.</li><li>Track Metrics Regularly:&nbsp;Food cost percentages, labor ratios and weekly sales data act as key indicators operations may need to be adjusted.</li></ol><h2>What Profitability Really Comes Down To</h2>Patel notes that if franchise owners manage labor and costs properly, it’s not impossible to achieve strong cash flow even in the first year, bucking some franchising trends.So,&nbsp;<a href="https://1851franchise.com/how-much-can-you-make-as-a-franchise-owner-2724761">how much can franchisees make</a>? While results tend to vary, careful planning, disciplined operations and a proactive approach to assessing initial costs are essential. But by grasping and guiding the elements that drive franchise profitability, franchise owners can maximize overall business earnings, scaling a business that’s sustainable financially over the long term.Want to learn more about franchise opportunities on 1851 Franchise? Be sure to visit our&nbsp;<a href="https://1851franchise.com/power-rankings">Power Rankings</a> to read more on brands making moves.

How much can franchisees make? This guide explains what drives franchise earnings and how to manage costs, with expert tips from multi-unit owner Mangesh Patel on maximizing your franchise income.

How Much Can Franchisees Make? A Guide for Prospective Franchise Owners

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Amada Senior Care Franchise Costs, Fees, Profit and Data for 2026

Franchise Opportunity Deep Dive: Amada Senior Care is a non-medical home care, assisted living placement, and related senior-support services with multiple revenue streams.

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Franchise Opportunity Deep Dive: A fast-casual restaurant brand serving made-from-scratch sandwiches, salads, soups and pizzas rooted in Southern hospitality.


Newk’s Eatery Franchise Costs, Fees, Profit and Data for 2026

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Visiting Angels Franchise Costs, Fees, Profit and Data for 2026

Franchise Opportunity Deep Dive: Visiting Angels is a senior home care franchise focused on in-home support for seniors and individuals with disabilities.

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Is franchising better than starting a business from scratch? For many&nbsp;<a href="https://1851franchise.com/a-beginners-guide-to-franchising-how-the-model-works-2724686">prospective entrepreneurs</a> weighing the idea of ownership, the answer to that question can be both yes and no. Franchising offers a proven system and built-in support. Starting from scratch allows greater flexibility and control. And a proper understanding of the trade-offs can help potential owners decide which path is most aligned with their business goals.According to&nbsp;<a href="https://drymedicfranchise.com/">DRYmedic Restoration</a> franchisee&nbsp;<a href="https://www.linkedin.com/in/keith-carlson-29b0a930/">Keith Carlson</a>, the appeal of franchising often starts with structure. “The yes is that you have an automatic blueprint,” he said. “You’re in. You don’t have to think of everything. You don’t have to come up with your business plan or your marketing plan.”As Carloson noted, franchisors generally provide detailed guidance on everything from licensing and certifications to business structure. “All of those things are done. Or they’re in a list or part of a large checklist,” he said. “From that perspective, it’s simpler on the back end.”<h2>Franchising Vs. Starting From Scratch: Key Considerations</h2>So,&nbsp;<a href="https://1851franchise.com/buying-a-franchise-vs-starting-from-scratch-2725815">is franchising better than starting a business from scratch</a>? Here are five areas to consider:1. Built-In Systems Vs. Total Control Franchising provides a tested playbook. But it comes with rules. “If you’re in a franchise, every time you want to do something that’s outside their playbook, you have to ask permission,” Carlson reminds. Independent owners, on the other hand, can pivot freely but must build systems from the ground up (which takes time and resources).2. Fees and Royalties Franchise fees and royalties are part of the deal. It’s important to both understand and plan for them accordingly.3. Experience and Support One of franchising’s biggest advantages is access to experienced operators. Carlson recalled his first job after signing his initial work order: “I was nervous. But I had somebody on the phone within 10 minutes saying, ‘You’ve got to do this, this and that,’” he said. “It was so easy to get through that first job because there was no guesswork.”4. Following The System (With Local Flexibility) While local nuances aren’t always captured in a national system, the strength of a proven system remains a franchising hallmark.5. Long-Term Upside Starting a business from scratch can be more lucrative. “But it depends on the level of effort you want to put in,” Carlson reminds potential zees.<h2>The Bottom Line</h2>So, is franchising better than starting a business from scratch?&nbsp;<a href="https://1851franchise.com/franchising-and-the-american-dream-2730380">Franchising</a> can reduce risk, shorten the learning curve and provide critical support (especially early). Independent startups can offer more autonomy and, potentially, greater long-term rewards. Therefore, an honest assessment of tolerance for structure, fees and self-direction can help those considering entrepreneurship to properly assess the ownership situation best aligned with one’s goals for success in the business opportunity.Want to learn more about franchise opportunities on 1851 Franchise? Be sure to visit our&nbsp;<a href="https://1851franchise.com/power-rankings">Power Rankings</a> to read more on brands making moves.

Is franchising better than starting a business from scratch?

Is franchising better than starting a business from scratch? Franchising offers a proven system and support. Starting from scratch provides flexibility and control. Here’s how to assess the tradeoffs.

Is Franchising Better than Starting a Business from Scratch? A Guide

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When evaluating a franchise opportunity, there’s an important early step: how do I research franchise complaints? Understanding the issues both current and former franchise owners have experienced can help prospective franchisees make better-informed decisions that increase the likelihood of selecting a brand aligned with their business goals.Franchise consultant&nbsp;<a href="https://www.linkedin.com/in/franchise-guru/">Lisa Welko</a> of&nbsp;<a href="https://integrityfranchisegroup.com/">Integrity Franchise Group</a> emphasizes the importance of validating information through direct research. “The most important thing about researching any franchise is the opportunity to validate with franchise owners personally,” Welko said. “Use the reviews to formulate your questions and opinions. And then validate those findings with actual owners in the system.”<h2>Start With The Basics: Public Records And Online Tools</h2>How do I research franchise complaints?&nbsp;It starts with sources that are accessible and objective.<ul><li>Franchise Disclosure Document (FDD):&nbsp;<a href="https://1851franchise.com/understanding-item-3-of-the-franchise-disclosure-document-litigation-history-2703061">FDD Item 3</a>, litigation history, lists pending litigation or past legal issues involving franchisees that can be potential&nbsp;<a href="https://1851franchise.com/red-flags-to-look-out-for-when-doing-franchise-research-2723769#stories">red flags</a>. &nbsp;</li><li>State Regulatory Agencies: Many states publish franchise or business complaints (including the Attorney General’s office). &nbsp;</li><li>Online Reviews and Forums: While helpful for providing additional context, they should not be used as the only source of research. “Just like anything on the internet, we need to remember ‘Buyer Beware,’” said Welko. “Online reviews can be a helpful tool. But we need to remember that it’s one tool in the arsenal. So, don’t let one bad review torpedo your research.”</li></ul><h2>Speak Directly With Franchise Owners</h2>Nothing replaces firsthand insights. Contacting current – and former – franchise owners to ask about their experience with franchisor support, operations and growth potential is a critical part of the validation process. It’s essential to pay attention to recurring themes in their feedback, both positive and negative, to identify potential risks (or opportunities) correctly.&nbsp;<h2>Practical Takeaways For Evaluating Franchise Complaints</h2><ol><li>Verify Patterns, Not One-Offs – A single complaint may be an isolated incident. Look for repeated issues that may indicate systemic challenges. &nbsp;</li><li>Check The Age Of Complaints – Older complaints may reflect resolved issues or changes in leadership (while recent complaints can indicate ongoing issues). &nbsp;</li><li>Ask Specific Questions – When speaking with franchisees, ask about areas like training, corporate support and general operational challenges. &nbsp;</li><li>Evaluate The Brand’s Response – How a franchisor addresses complaints can reveal the level of transparency, responsiveness and commitment provided to franchise owners. &nbsp;</li><li>Integrate Findings Within Decision-Making – Use complaint research as part of a larger due diligence process (along with financials, market analysis and personal goals).</li></ol><h2>The Takeaway</h2>So, how do I research franchise complaints?&nbsp;Doing so is essential. Utilizing a combination of public records, online insights and&nbsp;<a href="https://1851franchise.com/what-is-the-value-of-franchisee-validation-in-the-franchise-sales-process-2703208">direct validation with franchisees</a> (past and present), potential franchise owners can better evaluate both risk and opportunity. By following a structured approach, actionable insights that build confidence in the franchise decision-making process can be identified.Want to learn more about franchise opportunities on 1851 Franchise? Be sure to visit our&nbsp;<a href="https://1851franchise.com/power-rankings">Power Rankings</a> to read more on brands making moves.

How do I research franchise complaints? In this guide with expert tips, learn how to uncover patterns, validate insights with franchisees and make informed franchise investment decisions.

Florida Franchisee Reflects on Success and Growth with Sylvan Learning

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