1851

<a href="https://www.linkedin.com/in/gabrielcross/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=from-loyalists-to-owners-why-these-franchisees-are-bringing-pigtails-crewcuts-to-their-community-2728303" target="_blank" rel="nofollow">Gabriel</a> and&nbsp;<a href="https://www.linkedin.com/in/josette-cross-8a149769/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=from-loyalists-to-owners-why-these-franchisees-are-bringing-pigtails-crewcuts-to-their-community-2728303" target="_blank" rel="nofollow">Josette Cross</a> were familiar with&nbsp;<a href="https://www.pigtailsandcrewcutsfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=from-loyalists-to-owners-why-these-franchisees-are-bringing-pigtails-crewcuts-to-their-community-2728303" target="_blank" rel="nofollow">Pigtails &amp; Crewcuts</a>, the kids salon franchise, from their previous community. However, after moving to their new neighborhood, Josette asked the locals for recommendations on where to take her kids for a haircut and was met with mixed responses.“We loved&nbsp;<a href="https://1851franchise.com/pigtails-and-crewcuts/info">Pigtails &amp; Crewcuts</a>, and I just kept thinking, ‘Man, I wish we had a Pigtails &amp; Crewcuts here. The community needs it!’” she said. “It had been on my mind for a while. The community kept growing, and I finally told Gabe, ‘We’ve got to do this,’ so we took some time to ponder and ultimately decided to go all-in.”The Crosses took the time to chat with 1851 Franchise to discuss all of this and more. Here’s what they had to say:1851 Franchise: Frame your personal story for us. What did you do before franchising, and how did you decide franchising made sense for you?Gabriel Cross:&nbsp;I'm a commercial pilot; I’ve been in aviation for almost 15 years and in a manager role for eight. We were looking for ways to use our management skills in a new context and both wanted to own a business — and franchising seemed like a good next step.We knew that Pigtails &amp; Crewcuts was a good company with an established reputation, and it was a great fit for us.Josette Cross:&nbsp;I was in the hospitality industry for 15 years, and the majority of that time was spent as the assistant general manager for Pappas Restaurants. Then, I became an assistant service manager working for Sewell Lexus.&nbsp;After moving to Parker County,&nbsp;I noticed a need for a kids' salon. I asked all the other moms where they were getting their kids’ haircuts, and none of the responses were about kid-specific salons. I had plenty of positive experiences with Pigtails &amp; Crewcuts in our previous community and I just knew I needed to bring it to the area.1851: What was your perception of franchising prior to becoming a franchisee, and what do you want people to know about franchising now that you are in it?Josette: I was drawn to Pigtails &amp; Crewcuts more than I was drawn to franchising as a whole. We loved Pigtails &amp; Crewcuts for our own kids, and I was excited to bring that experience to our current community. I was excited to learn it was a franchise because I knew we would have strong support and guidance along the way.Gabriel:&nbsp;People should know that patience is the big thing. If you’re getting into a franchise because you want to be open a month or two from now, you’re not going to have a great time. Franchising — and the support that comes with it — streamlines the process, but there’s still a process that you have to follow and execute on.1851:&nbsp;What made you pick this brand? What excites you most about this company?Josette:&nbsp;Since our first son was born, we’ve been going to Pigtails &amp; Crewcuts. He went there at six months old and I fell in love with it.Gabriel:&nbsp;The company values of community service and involvement also aligned with our own.1851:&nbsp;What do you hope to achieve with your business? What are your plans for growth?&nbsp;Gabriel:&nbsp;Our big goal, after we get the first location open, is expanding how many locations we have open with Pigtails &amp; Crewcuts. We see a need for more of these salons in other areas.1851:&nbsp;What is the one thing about your story you want us to know?Josette:&nbsp;Our older son has a speech disability that we found out about when he was pretty young. We decided as a family and as a couple that we needed time with him and to support him. I’ve always been a “go for it” person, and going for this will allow us to have that time that we want while also making an impact in the community. We want time with our community, time with our kids, and to be known as the people who are there and available for our neighbors.&nbsp;I also feel a connection between our approach with our son and the Pigtails &amp; Crewcuts approach for kids. We aim to make a safe space for him and give him the time and support he needs to thrive, and there’s a similar approach in the salon. Having sensory-friendly items in the salon — things that aren’t too loud or too flashy — is very important. That’s something we have to pay extra attention to, and in a world where he didn’t have his disability, I never would’ve learned about that.&nbsp;1851:&nbsp;What advice do you have for other people thinking about becoming franchise owners?Josette:&nbsp;We learned a long time ago that you have to trust and follow the process, and the same is true in the franchise process.About Pigtails &amp; Crewcuts:&nbsp;Pigtails &amp; Crewcuts is a kid’s hair salon franchise designed with family in mind. Franchising since 2005, it has become a premier destination for children’s hairstyling and a stress-free experience for parents. Pigtails &amp; Crewcuts provides a range of hair care services for boys and girls aged zero to 12, and offers a custom line of child-friendly hair products, hair accessories, toys, and gifts. Each salon is a fun, engaging space where children can feel comfortable and enjoy their haircuts, complete with activities, event areas and a family-friendly atmosphere. With over 80 locations across more than 20 states, Pigtails &amp; Crewcuts is continuously expanding and establishing itself as a leading franchise in the growing niche market of children’s hair care. To learn more about Pigtails &amp; Crewcuts or to find a salon near you, please visit www.pigtailsandcrewcuts.com. To learn more about franchise opportunities with Pigtails &amp; Crewcuts, please visit&nbsp;<a href="http://www.pigtailsandcrewcutsfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=from-loyalists-to-owners-why-these-franchisees-are-bringing-pigtails-crewcuts-to-their-community-2728303" target="_blank" rel="nofollow">www.pigtailsandcrewcutsfranchise.com</a>.&nbsp;

Pigtails & Crewcuts Franchise To Open in Texas With Former Clients

1851 Franchise

Seeking more family time and a meaningful business of their own, these parents and former clients are bringing the kids salon franchise to their community.

From Loyalists to Owners: Why These Franchisees Are Bringing Pigtails & Crewcuts to Their Community

from-loyalists-to-owners-why-these-franchisees-are-bringing-pigtails-crewcuts-to-their-community

Crust Pizza Co.

Giving Back One Slice at a Time: Crust Pizza Co. Raises Over $100,000 for St. Jude Children’s Research Hospital 

giving-back-one-slice-at-a-time-crust-pizza-co-raises-over-100000-for-st-jude-childrens-research-hospital

Pool Scouts

Pool Scouts Franchise - Tiffiny Consoli - Entrepreneur Agg - 1851 Franchise

Entrepreneur: No Experience? No Problem. How This First-Time Franchisee Built a $3 Million Business

pool-scouts-franchise-tiffiny-consoli

Strategic Franchising

Photo of two customers, with two dogs, and an employee in a Pet Wants location

How Franchisees Are Building Local Impact and Creating Jobs in Their Communities

how-franchisees-are-building-local-impact-and-creating-jobs-in-their-communities

Woodhouse Spas

photo of Woodhouse Spa front desk with flowers, greenery, and pendant lights

Woodhouse Spas Opportunity: The Path To Successful Franchise Ownership

premium-wellness-franchise-woodhouse-spas

photo of woodhouse spas franchise owner standing, smiling, in the business

How This Woodhouse Spas Owner Achieved a Successful Opening

how-this-woodhouse-spas-owner-achieved-a-successful-opening

Buying a Franchise Masterclass

 Franchise Opportunities

Get Support Buying a Franchise

How to Buy a Franchise White Paper

How to Buy a Franchise

How to Sell Franchises

How to Grow a Franchise

Find a Franchise Supplier

1851 Franchise Opportunities

Franchisor News

Franchisor Power Rankings

FranCamp Mastermind Summit

Franchise Resources

What ALEC-Laffer's Report Means for Franchising

Website Awards

Power Rankings

About 1851

Advertise on 1851

Contact 1851 Editorial

Terms of Use

1851 Login

GROWTH CLUB LOGIN

facebook

instagram

twitter

linkedin

youtube

Tariff Tensions Threaten U.S. Restaurants with Rising Costs and Supply Chain Disruptions

tariff-tensions-threaten-us-restaurants-with-rising-costs-and-supply-chain-disruptions

Roof Scientist Launches Franchise Opportunity, Revolutionizing Roof Preservation with Innovative Technology

roof-scientist-launches-franchise-opportunity-revolutionizing-roof-preservation-with-innovative-technology

Restaurant Business: How McDonald's Is Restructuring To Compete With Specialized Chains

restaurant-business-how-mcdonalds-is-restructuring-to-compete-with-specialized-chains

Design with hundred dollar bill and orange "recession" banner across the middle

ABC News: Recession Risks Are Rising, Economists Say. Here’s What to Know.

recession-risks-impact-economy-franchise-world

NRA: Restaurants Focus On Enhancing In-Store Experiences To Attract Diners in 2025

nra-restaurants-focus-on-enhancing-in-store-experiences-to-attract-diners-in-2025

Florida Franchisee Reflects on Success and Growth with Sylvan Learning

florida-franchisee-reflects-on-success-and-growth-with-sylvan-learning

Franchisee spotlight image with Randy and Sandy Craft, Children's Lighthouse logo on blue background

The Crafts’ Successful Journey from New Parents to Children’s Lighthouse Franchisees

the-crafts-successful-journey-from-new-parents-to-childrens-lighthouse-franchisees

Domonique Downing - Big Frog Franchise - Fayetteville, GA - 1851 Franchise

Coca-Cola Scientist Finds Path to Autonomy with Big Frog Franchise in Fayetteville, Georgia

big-frog-franchise-fayetteville-georgia

Military Veteran and Craft Beer Enthusiast to Bring Voodoo Brewing Co. to Toledo, Ohio

military-veteran-and-craft-beer-enthusiast-to-bring-voodoo-brewing-co-to-toledo-ohio

Paris Baguette Ranks Among Top Franchises on Entrepreneur’s Franchise 500® for 2025 - 1851 Franchise

Paris Baguette Ranks Among Top Franchises on Entrepreneur’s Franchise 500® for 2025

paris-baguette-ranks-among-top-franchises-on-entrepreneurs-franchise-500-for-2025

The Top Quick Service Restaurant Franchises for 2025

the-top-quick-service-restaurant-franchises

Top 25 Emerging Restaurant Franchises - 1851 Franchise

Top 25 Emerging Restaurant Concepts to Consider in 2025

top-emerging-restaurant-concepts-to-consider

How Car Sales Taught Buddy's Home Furnishings’ Mitchell Lee the Secrets of Franchise Development

how-car-sales-taught-buddys-home-furnishings-mitchell-lee-the-secrets-of-franchise-development

From Loyalists to Owners: Why These Franchisees Are Bringing Pigtails & Crewcuts to Their Community

MORE STORIES LIKE THIS