1851

Updating point-of-sale systems is just the latest development in continued change prompted by COVID-19. Safer and more efficient payment methods have gained serious momentum in the past year-plus, but when compared to a big-picture change, how essential is a small adaptation?On Monday, QSR Magazine ran a story titled <a href="https://www.qsrmagazine.com/sponsored/traditional-pos-dead?utm_source=1851franchise.com&utm_medium=article&utm_campaign=is-cutting-edge-pos-necessary-for-restaurant-franchises-to-stay-competitive-2716964" target="_blank" rel="nofollow">“The Traditional POS is Dead.”</a> The report addresses how consumer ordering habits have changed in recent years and why they are unlikely to change back post-pandemic.&nbsp;The article quotes <a href="https://www.linkedin.com/in/chrislybeer/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=is-cutting-edge-pos-necessary-for-restaurant-franchises-to-stay-competitive-2716964" target="_blank" rel="nofollow">Chris Lybeer</a>, chief strategy officer at Revel Systems: “90 percent of transactions pre-COVID were rung up at a traditional POS, but now almost 70 percent of them are rung up elsewhere,” he said.The article suggests that point-of-sale technology needs to take a restaurant through constant change — but if the landscape is to change only further, at what point is the investment worth it?COVID-19 prompted major adjustments to the restaurant industry, including enhanced <a href="https://thecounter.org/covid-19-saved-fast-food-drive-thru-mcdonalds-starbucks-taco-bell/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=is-cutting-edge-pos-necessary-for-restaurant-franchises-to-stay-competitive-2716964" target="_blank" rel="nofollow">drive-thru</a> services, <a href="https://www.restaurantbusinessonline.com/technology/mobile-ordering-takes-thanks-covid?utm_source=1851franchise.com&utm_medium=article&utm_campaign=is-cutting-edge-pos-necessary-for-restaurant-franchises-to-stay-competitive-2716964" target="_blank" rel="nofollow">mobile</a> and <a href="https://www.qsrmagazine.com/ordering/can-kiosks-find-new-life-during-coronavirus?utm_source=1851franchise.com&utm_medium=article&utm_campaign=is-cutting-edge-pos-necessary-for-restaurant-franchises-to-stay-competitive-2716964" target="_blank" rel="nofollow">kiosk</a> ordering and <a href="https://www2.deloitte.com/ch/en/pages/consumer-industrial-products/articles/cash-is-no-longer-king-in-times-of-covid19.html?utm_source=1851franchise.com&utm_medium=article&utm_campaign=is-cutting-edge-pos-necessary-for-restaurant-franchises-to-stay-competitive-2716964" target="_blank" rel="nofollow">cashless</a> payment alternatives. These changes have prompted updates to traditional point-of-sale service, and if a restaurant brand hasn’t offered some form of these provisions, they could be left behind in favor of more adaptive brands.It took adjustments like those for many restaurants to even survive the last year-plus, but the restaurant industry is now more prepared than ever to embrace change, if only out of sheer necessity.&nbsp;In-house point-of-sale systems, like traditional card readers, <a href="https://nypost.com/2020/11/29/one-touch-payments-remain-infuriatingly-absent-in-america/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=is-cutting-edge-pos-necessary-for-restaurant-franchises-to-stay-competitive-2716964" target="_blank" rel="nofollow">one-touch payment systems</a> or even manual cashiers, are not exactly revolutionizing a payment experience like other point-of-sale systems. If a consumer will have to walk up to a counter to order anyway, the experience and the time commitment requirement will be largely unchanged.The truly revolutionizing systems, however, are overhauling traditional means of ordering altogether. Mobile ordering can allow consumers to jump lines, and enhanced delivery services can allow consumers to order from their couch. This is likely where brands can update point-of-sale service to remain competitive, as they essentially make the physical ‘point’ in ‘point-of-sale’ irrelevant.And COVID-19 remains a pressing concern for many consumers, which is why even an in-house point-of-sale update can play a critical role. Last year, <a href="https://nypost.com/2020/11/29/one-touch-payments-remain-infuriatingly-absent-in-america/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=is-cutting-edge-pos-necessary-for-restaurant-franchises-to-stay-competitive-2716964#" target="_blank" rel="nofollow">Nicole Gelinas</a> of The New York Post wrote a piece on how one-touch payment options had remained “infuriatingly absent” in the U.S. despite pandemic touch-points being discussed heavily. If consumers remain mindful of these touch points and take continued precaution, this is where an updated in-house ordering service can draw in additional consumers.There are many layers to the kinds of point-of-sale service that will be implemented, however. Cost effectiveness will often remain the driving factor in how quickly these systems are put into place.

Is Cutting-Edge POS Necessary for Restaurant Franchises to Stay Competitive?

1851 Franchise

Many brands began prioritizing contactless payment during the COVID-19 crisis, and that trend is unlikely to fade.

is-cutting-edge-pos-necessary-for-restaurant-franchises-to-stay-competitive

SweatHouz

SweatHouz SWTHZ Franchise - Hunter and Mallory Mitchem - Franchisee Feature - 1851 Franchise

From Aerospace to Wellness: Hunter Mitchem’s Journey to a SweatHouz Empire

sweathouz-franchise-hunter-mitchem-6g

Onigilly Japanese Kitchen

Onigilly - Low Operating Costs Drive High Returns for Franchisees - 1851 Franchise

Maximize Your ROI: How Onigilly’s Low Operating Costs Drive High Returns for Franchisees

onigilly-franchise-fast-casual-franchise-opportunity

Layne's Chicken Fingers

What Is the Layne’s Franchise Disclosure Document, and What Will I Find in It?

laynes-franchise-disclosure-document

Athletech News: How SWTHZ Delivers on Wellness Demands of All Kinds

swthz-delivers-wellness-demands-contrast-therapy

TruBlue Home Service Ally

Why Protected Territories Matter and How the TruBlue Franchise Delivers

why-protected-territories-matter-and-how-the-trublue-franchise-delivers

Buying a Franchise Masterclass

 Franchise Opportunities

Get Support Buying a Franchise

How to Buy a Franchise White Paper

How to Buy a Franchise

How to Sell Franchises

How to Grow a Franchise

Find a Franchise Supplier

1851 Franchise Opportunities

Franchisor News

Franchisor Power Rankings

FranCamp Mastermind Summit

Franchise Development Website Builder

Franchise Resources

What ALEC-Laffer's Report Means for Franchising

Website Awards

Power Rankings

About 1851

Advertise on 1851

Contact 1851 Editorial

Terms of Use

1851 Login

GROWTH CLUB LOGIN

facebook

instagram

twitter

linkedin

youtube

Bed Bath & Beyond - Franchise Expansion - Retail Strategy - 1851 Franchise

Bed Bath & Beyond Launches Franchise Model as Part of Comeback Strategy

bed-bath-beyond-franchise-expansion-retail-strategy

Senior Entrepreneurship - Franchising - 1851 Franchise

Senior Entrepreneurship Is Rising — And Franchising Is a Key Outlet

senior-entrepreneurship-franchising-silver-startups

U.S. Government Shutdown - Impact on Franchises - 1851 Franchise

Government Shutdown Stalls SBA Loans: How the Shutdown Could Impact Franchises

government-shutdown-impacts-sba-loans-tourism-franchises

Subway Franchisees Resist Expensive Remodel Directives

subway-franchisees-resist-expensive-remodel-directives

The American Franchise Act: What It Means for Franchisors and Franchisees - 1851 Franchise

The American Franchise Act: What It Means for Franchisors and Franchisees

american-franchise-act-joint-employer-standard

Power Eats: Smoothie King Rolls Out Food Nationwide To Fuel Franchise Growth

smoothie-king-food-menu-power-eats

NJCAR v. Ford - New Jersey Supreme Court Limits Standing Under Franchise Practices Act

New Jersey Supreme Court Limits Standing Under Franchise Practices Act

new-jersey-franchise-practices-act-njcar-v-ford

Friendly’s Parent Company Acquired by Multi-Unit Franchisee as More Owners Take the Lead in Brand Acquisitions 

friendlys-parent-company-acquired-by-multi-unit-franchisee-as-more-owners-take-the-lead-in-brand-acquisitions

Top Education Franchises To Consider for 2025 - 1851 Franchise

Top Education Franchises To Consider Investing In for 2025

top-education-franchises-investment-opportunities

Top Early Childhood Education and Child Care Franchises for 2025 - 1851 Franchise

Top Early Childhood Education and Child Care Franchises for 2025

early-childhood-education-child-care-franchises

Top Arts and Creative Learning Franchises for 2025 - 1851 Franchise

Top Arts and Creative Learning Franchises for 2025

top-arts-creative-learning-franchises

1851 Franchisee Spotlight graphic with photo of Barb Volk and KidStrong logo

Why This Orangetheory Fitness Franchise Owner Is Developing KidStrong Franchises

kidstrong-franchise-owner-barb-volk-2025

image of franchise deep dive from 1851 franchise on doody calls franchise authority brands

DoodyCalls Franchise Costs, Fees, Profit and Data for 2025

doodycalls-franchise-deep-dive

Is Cutting-Edge POS Necessary for Restaurant Franchises to Stay Competitive?

MORE STORIES LIKE THIS