1851

The coronavirus continues to have dire effects on businesses across the country, and the franchise industry is no exception. Franchisors across segments are strategizing new ways to support their franchisees, keep customers satisfied, help local communities and come out stronger on the other side of this crisis.To that end, 1851 Franchise publisher Nick Powills and Charles Internicola, founder and partner of the <a href="https://www.franchiselawsolutions.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=a-conversation-with-author-speaker-and-decision-strategist-annie-duke-2712840" target="_blank" rel="nofollow">Internicola Law Firm</a>, are covering the coronavirus and its impact on businesses through our <a href="https://mbf6e734.clickfunnels.com/webinar-registration1584137477175?utm_source=1851franchise.com&utm_medium=article&utm_campaign=a-conversation-with-author-speaker-and-decision-strategist-annie-duke-2712840" target="_blank" rel="nofollow">A Conversation With webinar series.</a>In today’s morning webinar, Powills and Internicola spoke with <a href="https://www.annieduke.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=a-conversation-with-author-speaker-and-decision-strategist-annie-duke-2712840" target="_blank" rel="nofollow">former professional poker player, author and decision strategist Annie Duke</a> about how leaders can learn from the COVID-19 crisis.&nbsp;Here are some of the key insights from their discussion.<h4>Uncertainty is Part of Life</h4>We think we have a lot more control than we actually do. Whether it’s COVID-19 or a natural weather disaster, the issue will pull back the curtain on how much uncertainty there is in our lives. Our normal, everyday lives might be more fantasy than reality.&nbsp;Don’t simply be reactive. Be nimble. Things are very unpredictable right now, but they are closer to what real-life decision making looks like. You just can’t hide from it anymore.&nbsp;<h4>Thinking Ahead&nbsp;</h4>The more businesses can think ahead to different economic scenarios, the better. Think about where you’d like your business to be and what things you will wish you had not spent money on.&nbsp;We are usually bad decision-makers, especially when we’re in the middle of a moment when we’re losing or on a bad streak. Know when to be on the offense and when to be on the defense. You always want to pull yourself out of the moment and get yourself ahead. Imagine a previous unlucky situation and how you would react to it now versus how you reacted to it in the moment.&nbsp;Keep thinking about what would happen if your business situation goes south. You always want to be thinking months ahead or a year ahead. We tend to think that the way things are now is the way they’ll always be.&nbsp;<h4>Diversity of Ideas</h4>It can be affirming to a team’s identity when everyone agrees on something, but it can also have the unintended consequence of suppressing new opinions. It’s important to hear different perspectives.&nbsp;If you want to get the best, most complete range of opinions on how a business could be affected, both positively and negatively in any given situation, simply email your team and ask everyone to send ideas directly to you without replying all. Let them give their ideas independently. Now you can collate that information and see where people came up with the same idea, where they came up with unique ideas and which ideas overlap.&nbsp;It can be uncomfortable for teammates to disagree. There can be a lot of soft-pedaling. Emailing your team and asking them to not reply-all allows everyone’s opinions to bloom and reinforces that you value the diversity of your team. It also makes for a culture where your team is cohesive not because you automatically agree on everything but because you’re all really open-minded. In team meetings, people tend to lean on agreement and agree with each other and with whoever is facilitating the meeting.

A Conversation With: Author, Speaker and Decision Strategist Annie Duke 

1851 Franchise

Nick Powills and Charles Internicola are joined by former professional poker player and author Annie Duke to discuss how leaders can learn from the COVID-19 crisis. 

a-conversation-with-author-speaker-and-decision-strategist-annie-duke

HomeTeam Inspection Service

Good Day Columbus: Home Insurance Expert Reveals Why Central Ohio Premiums Are Rising and How to Combat Costs

rising-home-insurance-costs-ohio

CapitalSpring

Primetime Fitness Expands Crunch Portfolio With CapitalSpring’s Backing

primetime-fitness-expands-crunch-portfolio-with-capitalsprings-backing

Children's Lighthouse

How Children’s Lighthouse Franchisees Scale to Multiple Locations

how-childrens-lighthouse-franchisees-scale-to-multiple-locations

Express Employment Professionals

Betting on Himself: How Chris Brown Built an Express Employment Professionals Franchise From the Ground Up

betting-on-himself-how-chris-brown-built-an-express-employment-professionals-franchise-from-the-ground-up

Comfort Keepers

Comfort Keepers® Named One of America’s Best Home-Care Providers

comfort-keepers-named-one-of-americas-best-home-care-providers

Buying a Franchise Masterclass

 Franchise Opportunities

Get Support Buying a Franchise

How to Buy a Franchise White Paper

How to Buy a Franchise

How to Sell Franchises

How to Grow a Franchise

Find a Franchise Supplier

1851 Franchise Opportunities

Franchisor News

Franchisor Power Rankings

FranCamp Mastermind Summit

Franchise Development Website Builder

Franchise Resources

What ALEC-Laffer's Report Means for Franchising

Website Awards

Power Rankings

About 1851

Advertise on 1851

Contact 1851 Editorial

Terms of Use

1851 Login

GROWTH CLUB LOGIN

facebook

instagram

twitter

linkedin

youtube

Potbelly to be Acquired by RaceTrac in $566 Million Deal 

racetrac-acquires-potbelly-in-566-million-deal

Health Care Hiring Slowdown Highlights In-Home Care Franchise Opportunities - 1851 Franchise Agg

Health Care Hiring Slowdown Highlights In-Home Care Franchise Opportunities 

health-care-hiring-slowdown-in-home-care-franchise-opportunities

Caribou Coffee Names Scott Kennedy CEO, Eyes Continued Growth

caribou-coffee-names-scott-kennedy-ceo-eyes-continued-growth

McDonald’s Launches New Extra Value Meals as Consumer Demand for Value Continues to Climb

mcdonalds-launches-extra-value-meals

Power Eats: Smoothie King Rolls Out Food Nationwide To Fuel Franchise Growth

smoothie-king-food-menu-power-eats

DevHub - Meet the Supplier - 1851 Franchise

DevHub: Scalable Digital Marketing for Franchises and Multi-Location Brands

devhub-meet-the-supplier

What It Really Feels Like To Franchise Your Business

what-it-really-feels-like-to-franchise-your-business

Mike Revak - Chief Business Officer - Sky Zone - Franchise Marketing Leaders - 1851 Franchise

Top 25 Franchise Marketing Leaders: Mike Revak — President and Chief Business Officer, Sky Zone

top-25-franchise-marketing-leaders-mike-revak-chief-business-officer-sky-zone

Top 25 Franchise Marketing Leaders: Cathy Chavenet — Chief Marketing Officer, Paris Baguette

top-25-franchise-marketing-leaders-cathy-chavenet-chief-marketing-officer-paris-baguette

Hely and Hiral Patel Bring Their Longtime Dream to Life With The Brass Tap

brass-tap-franchise-pasadena-maryland-hely-hiral-patel

Design with school-aged child standing on pencil with text "Education Franchises" and "<$500K"

Top Education Franchises Under $500K To Explore in 2025

top-education-franchises-under-500k

Franchisee spotlight graphic with photo of Ricki Oberoi and Layne's Chicken Fingers logo

Multi-Unit Wendy’s Operator Signs 12-Unit Deal With Layne’s Chicken Fingers

ricki-oberoi-laynes-chicken-fingers-growth

1851 Keyword - The Secret To Succeeding With a Part-Time Franchise Is Picking the Right Model

The Secret To Succeeding With a Part-Time Franchise Is Picking the Right Model

part-time-franchises-picking-the-right-model

Technomic Releases Annual Ranking of the Top 15 Fast-Food Chains in the U.S.

technomic-releases-annual-ranking-of-the-top-15-fast-food-chains-in-the-us

A Conversation With: Author, Speaker and Decision Strategist Annie Duke

MORE STORIES LIKE THIS