1851

The coronavirus continues to have dire effects on businesses across the country, and the franchise industry is no exception. Franchisors across segments are strategizing new ways to support their franchisees, keep customers satisfied, help local communities and come out stronger on the other side of this crisis.To that end, 1851 Franchise publisher Nick Powills and Charles Internicola, founder and partner of the <a href="https://www.franchiselawsolutions.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=a-conversation-with-randy-shacka-and-curtis-newman-of-two-men-and-a-truck-2712795" target="_blank" rel="nofollow">Internicola Law Firm</a>, are covering the coronavirus and its impact on the franchising industry through our <a href="https://mbf6e734.clickfunnels.com/webinar-registration1584137477175?utm_source=1851franchise.com&utm_medium=article&utm_campaign=a-conversation-with-randy-shacka-and-curtis-newman-of-two-men-and-a-truck-2712795" target="_blank" rel="nofollow">A Conversation With webinar series.</a>In today’s morning webinar, Powills and Internicola spoke TWO MEN AND A TRUCK*® president Randy Shacka and franchisee Curtis Newman about how the franchising industry is responding to the crisis.Here are some of the key insights from their discussion.<h4>The Benefits of a Franchise System</h4>Entrepreneurs get into franchising because they want to enjoy corporate support. Now, franchisees with the most solid brands are seeing their decision validated. Strong franchisors are in constant communication with franchisees, sharing information and resources and making themselves available for whatever may be needed of them. Independent businesses do not have that kind of support right now. Franchisees feel lucky to be part of a system.&nbsp;<h4>Flexibility, Values and Humility</h4>This crisis has forced franchise leaders to become more agile. Longstanding brands have weathered storms before, and what never changes are the core values and the reasons the brand provides its team to get up every day.&nbsp;Leaders need to bring hope. Leadership that ends when things get tough isn’t leadership at all. It’s time to clarify facts, bring hope and reaffirm why the franchisor exists.&nbsp;A franchisor’s value ultimately comes down to action. Everyone needs to take things a step further and make one more phone call or send one more email or text message to check in and see how employees and customers are doing.&nbsp;We would all do well to recognize the fact that some franchise brands may not survive this crisis. Everyone should move forward with humility and appreciation.&nbsp;<h4>The Value of Encouragement&nbsp;</h4>Employees are the face of your organization, they are the ones who take care of the customers. So it’s important to breed as much positivity as possible. From recording encouraging videos to hosting virtual happy hours, there are many ways to help keep people positive and safe and happy.&nbsp;Leaders have the power to reaffirm a sense of positivity and hope. They must continue to take care of their employees throughout this crisis and have conversations every day to put them at ease. Make sure to take care of people and don’t forget why you’re in this position of leadership. Balance the long term with the short term. Wake up every day reaffirming what you’re going to do to support your team and balance reality with a sense of hope.&nbsp;<h4>Looking to 2021&nbsp;</h4>This is a good time to come up with guiding principles to help get through future crises. Do not lose sight of your foundation and purpose during this storm. Make sure every phone call and text message supports your organization’s principles.&nbsp;<h4>Community Support</h4>Now is a time for brands to be pillars in their communities. Franchise brands can think about ways in which they can use their services to help their local communities.&nbsp;<h4>Recruiting</h4>There will be a shift in the labor force. People will evaluate their careers differently after this chapter. Brands that faced labor-shortage issues will soon be able to ensure they recruit the right people who are aligned with their core values.

A Conversation With: Randy Shacka and Curtis Newman of TWO MEN AND A TRUCK®

1851 Franchise

Nick Powills and Charles Internicola are joined by TWO MEN AND A TRUCK® president Randy Shacka and franchisee Curtis Newman to discuss how the franchise industry is tackling the issues brought on by COVID-19.

a-conversation-with-randy-shacka-and-curtis-newman-of-two-men-and-a-truck

Right at Home

Corporate Leader Turned Successful Franchisee: Donn Kramer’s 10-Year Journey With Right at Home

donn-kramer-right-at-home-franchise-success

United Water Restoration Group

After a High-Stakes Career in Finance, This First-Time Franchise Owner Found His Next Chapter With United Water Restoration Group

after-a-high-stakes-career-in-finance-this-first-time-franchise-owner-found-his-next-chapter-with-united-water-restoration-group

Lyricos Learning

IDEA Lab Kids - Santa Ana USD Partnership - STEAM Education - 1851 Franchise

How a Groundbreaking Partnership Between Santa Ana USD and IDEA Lab Kids Is Transforming STEAM Education

idea-lab-kids-steam-on-demand-santa-ana-usd-partnership

Woodhouse Spas

Why This Franchisee Continues To Invest in and Scale With Woodhouse Spas

why-this-franchisee-continues-to-invest-in-and-scale-with-woodhouse-spas

Sola Salons

 How Creighton University Values Shaped Nicole Neesen’s Journey as a Sola Salons Franchisee

From Law School to Salons: How Creighton University Values Shaped Nicole Neesen’s Journey as a Sola Salons Franchisee

sola-salons-franchisee-nicole-neesen-creighton-values

Buying a Franchise Masterclass

 Franchise Opportunities

Get Support Buying a Franchise

How to Buy a Franchise White Paper

How to Buy a Franchise

How to Sell Franchises

How to Grow a Franchise

Find a Franchise Supplier

1851 Franchise Opportunities

Franchisor News

Franchisor Power Rankings

FranCamp Mastermind Summit

Franchise Development Website Builder

Franchise Resources

What ALEC-Laffer's Report Means for Franchising

Website Awards

Power Rankings

About 1851

Advertise on 1851

Contact 1851 Editorial

Terms of Use

1851 Login

GROWTH CLUB LOGIN

facebook

instagram

twitter

linkedin

youtube

Rising Jobless Claims Could Signal Challenges — and Opportunities — for Franchising

rising-jobless-claims-affect-franchising

Hardee’s Lawsuit Highlights the Risk of Going Off-Model in Franchising

hardees-franchise-lawsuit-paradigm-investment-group

Hooters Leans Into Franchising With Closure of 30 Company-Owned Stores - Agg - 1851 Franchise

Hooters Leans Into Franchising With Closure of 30 Company-Owned Stores

hooters-franchise-model-company-owned-closures

Dave’s Hot Chicken Sold to Roark Capital in $1 Billion Deal to Fuel Global Expansion

daves-hot-chicken-sold-to-roark-capital-in-1-billion-deal-to-fuel-global-expansion

Homebuyers Keep Buying — And That’s Good News for Home Service Franchises - 1851 Franchise

Homebuyers Keep Buying — And That’s Good News for Home Service Franchises

homebuyers-keep-buying-and-thats-good-news-for-home-service-franchises

The Ultimate Guide to Selling Franchises: How To Create a Strong Incentive

how-to-build-strong-incentives-to-attract-prospective-franchisees

The Ultimate Guide To Selling Franchises: How to Leverage Franchise Expos

how-franchisors-can-leverage-franchise-expos-to-drive-success

Darshan Gad - CMO - KidStrong - Top 25 Franchise Marketing Leaders - 1851 Franchise

Top 25 Franchise Marketing Leaders: Darshan Gad — Chief Marketing Officer, KidStrong

kidstrong-marketing-leader-darshan-gad

The Ultimate Guide To Selling Franchises: How To Budget Properly

how-franchises-can-budget-their-finances-properly

District Taco Franchise Costs, Fees, Profit and Data for 2025

franchise-deep-dive-district-tacos-franchise-costs-fees-profit-and-data

Franchisee spotlight graphic with photo of Ed Holmes and Papa Murphy's logo

Thirty Years of Take ‘n’ Bake: Ed Holmes Reflects on a Lifetime With Papa Murphy’s

papa-murphys-franchise-ed-holmes-30-years

How Vishal Juneja Turned a Family Tradition Into a Paris Baguette Franchise

How Vishal Juneja Turned a Family Tradition Into a Paris Baguette Franchise Built on Heart and Community

paris-baguette-franchise-rockaway-new-jersey-vishal-junjea

911 Restoration Franchise Costs, Fees, Profit and Data for 2025

A Conversation With: Randy Shacka and Curtis Newman of TWO MEN AND A TRUCK®

MORE STORIES LIKE THIS