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The coronavirus continues to have dire effects on businesses across the country, and the franchise industry is no exception. Franchisors across segments are strategizing new ways to support their franchisees, keep customers satisfied, help local communities and come out stronger on the other side of this crisis.To that end, 1851 Franchise publisher Nick Powills and Charles Internicola, founder and partner of the <a href="https://www.franchiselawsolutions.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=a-conversation-with-susan-valverde-and-sarah-miller-of-sylvan-learning-2712941" target="_blank" rel="nofollow">Internicola Law Firm</a>, are covering the coronavirus and its impact on businesses through our <a href="https://mbf6e734.clickfunnels.com/webinar-registration1584137477175?utm_source=1851franchise.com&utm_medium=article&utm_campaign=a-conversation-with-susan-valverde-and-sarah-miller-of-sylvan-learning-2712941" target="_blank" rel="nofollow">A Conversation With webinar series.</a>In today’s afternoon webinar, Powills and Internicola spoke with Susan Valverde, Chief Franchise Operations Officer of <a href="https://www.sylvanlearning.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=a-conversation-with-susan-valverde-and-sarah-miller-of-sylvan-learning-2712941" target="_blank" rel="nofollow">Sylvan Learning</a>, and Sarah Miller, multi-unit Sylvan franchisee, about how franchisors and franchisees can learn from the COVID-19 crisis.&nbsp;Here are some of the key insights from their discussion.<h4>A Changing Education Environment</h4>The children’s education industry has been profoundly disrupted, so it is important for brands in the segment to make families aware that they are available. Sylvan Learning is serving communities in a way that reflects the core values of the brand by putting the needs of families and students first.&nbsp;It is a chaotic time for the education segment, especially as schools prepare for long-term closures. Still, education will remain a priority, and the brands that pivot quickly are the ones that will step up to fulfil that need. Sylvan has been serving students in person for over four decades but was able to pivot to virtual services in 48 hours.&nbsp;The brands that have invested in digital systems over the past few years are in a much better position to adapt. Now, brands with a strong foundation will be the trusted partners who can help schools during this challenging time. Sylvan Learning has worked hard to digitize operations and create a cloud-based system for franchisees over the past few years, which has made it easier to navigate this crisis.&nbsp;Smart franchisors will be able to leverage new opportunities to keep up with changing consumer demands. Since teachers are now coming into the homes of their students, there is a chance for brands to create stronger, personalized educational systems to help families.&nbsp;<h4>Creating Stronger Teams</h4>Sylvan Learning has a team motto: “tough times don’t last, tough teams do.” A strong operations team is able to provide a sturdy foundation for trying times and ground the entire brand culture.&nbsp;The U.S. is a resilient nation with policy makers working hard to position small business owners for success. If a brand’s internal operations are strong, the external circumstances can work toward it's advantage.&nbsp;The concept of currency is changing now. Since every company has taken a financial beating, brands are finding value in compassion and community-driven missions. Brands that believe strongly in the good of their business model are able to be proud of what they do and cope better with the chaos of this crisis.&nbsp;The consumer promise needs to be much more than a marketing tagline — it should be how the leadership and franchisees operate everyday. If teams have the same core values and beliefs throughout the franchise network, franchisees and leadership can provide best practices and help each other through this. Now that situations are changing depending on the market, it is important that communication is prioritized.&nbsp;The old lines drawn in the sand between franchisor and franchisee are becoming less and less important. At the end of the day, the two groups need to be united through the tools and resources they have to achieve their mission. Sylvan holds several calls for all franchisees and keeps a direct line of communication open at all times to ensure that the connection stays strong.&nbsp;<h4>The Process of Moving Forward</h4>Reopening guides will look different for every community. Franchisors should have a nationwide plan for reopening, but be prepared to adapt that plan depending on the health situation of each county.This situation may not have been the way brands wanted to pilot the roll out of new virtual offerings, but it will likely provide valuable, long-term systems that are used in the future. Franchisees have been forced to learn how to adapt and learn new systems quickly.&nbsp;Moving forward, the support systems and flexible business models that franchisors develop during this time will create stronger validators for prospective franchisees coming in. This crisis has the opportunity to create a more confident culture buy-in for the franchisees.

A Conversation With: Susan Valverde and Sarah Miller of Sylvan Learning

1851 Franchise

https://www.youtube.com/embed/2AojGDqITt0

Nick Powills and Charles Internicola are joined by Susan Valverde, Sylvan Learning’s Chief Franchise Operations Officer, and franchisee Sarah Miller, to discuss how the franchise brand is dealing with the COVID-19 crisis.

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Fresh Coat

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How Kimberly Nelson Is Painting a Path for the Next Generation of Women in Home Services With Fresh Coat Painters

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Lyricos Learning

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How California’s Tulare County Office of Education Expanded Access to Hands-On Learning With STEAM on Demand

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Voodoo Brewing Co.

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Celebrate National Beer Day at Voodoo Brewing Co. With New Releases and Old Favorites

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New U Women's Clinic & Aesthetics

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Beyond a Med Spa, New U Is a Women’s Health Solution

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Why New U Is Targeting Texas for Franchise Growth 

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Prince St. Pizza Partners With Dave’s Hot Chicken Franchisee for National Growth

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KKR to Acquire Nothing Bundt Cakes in $2 Billion Deal -  1851 Franchise

KKR to Acquire Nothing Bundt Cakes in $2 Billion Deal

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FTC Settlement Puts New Focus on Franchise Disclosure Standards - 1851 Franchise

FTC Settlement Puts New Focus on Franchise Disclosure Standards

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Applebee’s Franchisee Files for Bankruptcy as Dine Brands Moves to Acquire 53 Units - 1851 Franchise

Applebee’s Franchisee Files for Bankruptcy as Dine Brands Moves to Acquire 53 Units

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Why Skilled Trades Are Emerging as the Economy’s Most AI-Resilient Careers

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Franchise Opportunity Deep Dive: A fast-casual restaurant brand serving made-from-scratch sandwiches, salads, soups and pizzas rooted in Southern hospitality.


Newk’s Eatery Franchise Costs, Fees, Profit and Data for 2026

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Beef 'O' Brady's Franchise Costs, Fees, Profit and Data for 2026

Franchise Opportunity Deep Dive: Beef ‘O’ Brady’s is a family sports pub concept built around community, casual dining and lifelong local loyalty.

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BrightStar Care Franchise Costs, Fees, Profit and Data for 2026

Franchise Opportunity Deep Dive: BrightStar Care is a home health care franchise that provides both medical and non-medical services.

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Visiting Angels Franchise Costs, Fees, Profit and Data for 2026

Franchise Opportunity Deep Dive: Visiting Angels is a senior home care franchise focused on in-home support for seniors and individuals with disabilities.

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How much can franchisees make? It’s a question many prospective owners ask before investing in a franchise. While earnings tend to be driven by variables such as industry, location and general management skills, a proper understanding of the key factors driving profitability can help franchise owners develop expectations that are realistic.&nbsp;Multi-unit franchisee&nbsp;<a href="https://www.linkedin.com/in/mangesh-patel-9368569/">Mangesh Patel</a>, who’s readying the launch of six&nbsp;<a href="https://www.beefobradysfranchise.com/">Beef ‘O’ Brady’s</a> restaurant locations in the Macon, Georgia area, shares insights from his franchising experience.<h2>Understanding Franchise Income</h2>Keeping operational costs in check can have a major impact on overall earnings. Taking a proactive approach to expenses such as food and labor, as well as payroll and scheduling, can help align actual franchise income with general expectations for the business.“I just had a meeting with a couple of people, and they said, ‘You talked about a 25% profit margin, but I’m only doing 12%.’ So, I looked at the figures they sent me,” Patel said. “Their&nbsp;<a href="https://1851franchise.com/calculate-restaurant-franchise-profit-2730476">restaurant</a> food cost was running at 37%, which should be around 30%. The national average is about 32%. If I do things correctly, my average food cost needs to be at or below 30%. And payroll should run around 18%. But many people run 25 to 28%.”So,&nbsp;<a href="https://1851franchise.com/unraveling-franchise-earnings-how-much-can-you-really-make-2723935">how much can franchisees make</a>? Here are five areas to consider.<h2>Practical Tips for Prospective Franchisees</h2><ol><li>Control Costs From Day One:&nbsp;It’s important to monitor payroll, food and supply costs closely. Overstaffing and inefficiencies can quickly reduce profits.</li><li>Plan For The Opening Surge:&nbsp;Traffic within the first few months of opening is likely to be higher. It’s important to adjust staffing and inventory accordingly, and pay close attention to how those levels change as time goes on.</li><li>Invest In Training:&nbsp;Properly trained workers can help reduce waste and improve overall service, which has a direct effect on net income.</li><li>Understand Your Market:&nbsp;Each market is unique and revenue potential will vary depending upon location, demographics and competition.</li><li>Track Metrics Regularly:&nbsp;Food cost percentages, labor ratios and weekly sales data act as key indicators operations may need to be adjusted.</li></ol><h2>What Profitability Really Comes Down To</h2>Patel notes that if franchise owners manage labor and costs properly, it’s not impossible to achieve strong cash flow even in the first year, bucking some franchising trends.So,&nbsp;<a href="https://1851franchise.com/how-much-can-you-make-as-a-franchise-owner-2724761">how much can franchisees make</a>? While results tend to vary, careful planning, disciplined operations and a proactive approach to assessing initial costs are essential. But by grasping and guiding the elements that drive franchise profitability, franchise owners can maximize overall business earnings, scaling a business that’s sustainable financially over the long term.Want to learn more about franchise opportunities on 1851 Franchise? Be sure to visit our&nbsp;<a href="https://1851franchise.com/power-rankings">Power Rankings</a> to read more on brands making moves.

How much can franchisees make? This guide explains what drives franchise earnings and how to manage costs, with expert tips from multi-unit owner Mangesh Patel on maximizing your franchise income.

How Much Can Franchisees Make? A Guide for Prospective Franchise Owners

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Building&nbsp;<a href="https://1851franchise.com/how-do-you-build-a-franchise-business-plan-2717037">a business plan</a> is a crucial operational step for any entrepreneur. But how do I build a business plan for a franchise that complements the franchisor’s system while addressing the unique needs of a given location? In this guide with expert tips, you’ll learn how to craft a thoughtful, actionable franchise business plan.<h2>Start With The Franchisor’s System In Mind</h2>So, how do I build a business plan for a franchise? Well, avoiding repetition is a good start.“You specifically don’t want to duplicate what your franchisor is doing,” said long-time multi-unit&nbsp;<a href="https://www.solafranchising.com/">Sola Salons</a> franchise owner,&nbsp;<a href="https://www.linkedin.com/in/haynes-chidsey-6a36a06/">Haynes Chidsey</a>. “There’s a reason why you join a franchise system and why you pay the fees and costs associated with it.”A strong franchise business plan should take advantage of the resources, marketing and operational systems that the franchisor provides (while utilizing daily experiences at the local level to help fine-tune what matters locally).<h2>Focus On Local Priorities</h2>A franchise business plan should be&nbsp;<a href="https://1851franchise.com/strategicfranchising/how-to-build-a-strong-franchise-brand-presence-in-your-local-community-2729771">locally focused</a>. It should reflect the unique characteristics and needs of each local market. It’s essential to identify opportunities to attract local customers, build relationships within the community at the local level and tailor services to the regional preferences required by each market.“Be complementary to what your system provides,” said Chidsey. “Stay locally focused. That’s what I would say is key. Avoid mistakes by focusing on the magic.”<h2>Practical Steps For Building Your Plan</h2><ol><li>Assess Both Market And Competition – Build a thorough understanding of local demand, competitors and potential customer base. This will lead to more informed projections. &nbsp;</li><li>Define Financial Goals – Include startup costs, ongoing fees and revenue expectations in the business plan. Staffing, rent, marketing and working capital should all be factored in. &nbsp;</li><li>Leverage Franchisor Resources – Incorporate the systems, training and support offered by the franchisor (instead of reinventing processes). &nbsp;</li><li>Set Operational Priorities – Decide which areas require hands-on local management (as opposed to areas guided by the franchisor). Focus energy where it’s most impactful. &nbsp;</li><li>Review And Adjust – A business plan shouldn’t be static. So, track performance, adjust strategies and refine priorities as the franchised business scales.</li></ol><h2>The Takeaway</h2><a href="https://1851franchise.com/chapter-3-developing-a-franchise-business-plan-2722586">Creating a franchise business plan</a> is about balance. With a clear plan that integrates franchisor resources and local insight, franchisees can confidently move forward, knowing their businesses are structured to thrive. Leveraging a proven franchisor system to make smart, locally relevant decisions is key. By slowing down to go fast, and catering to the local trends or demands unique to each market, zees can more effectively build a roadmap and franchise business plan capable of delivering long-term success.Want to learn more about franchise opportunities on 1851 Franchise? Be sure to visit our&nbsp;<a href="https://1851franchise.com/power-rankings">Power Rankings</a> to read more on brands making moves.

How do I build a business plan for a franchise?

How do I build a business plan for a franchise? In this guide with expert tips, learn how to build a plan that leverages franchisor resources, focuses on local priorities and brings long-term success.

A Conversation With: Susan Valverde and Sarah Miller of Sylvan Learning

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