Caring Transitions Ranks No. 358 on the Franchise Times Top 400 List for 2025

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Caring Transitions Marks the Opening of Its 400th Franchise

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Caring Transitions Celebrates a Strong Start to 2025 With 19 New Franchise Sales and Momentum-Building Training Events

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McKnights Home Care: Caring Transitions Aims To Simplify Moving Process for Downsizing Seniors

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How Home Service Franchises are Supporting Seniors

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Caring Transitions Franchisee in Myrtle Beach Wins Caring for a Cause Award

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Caring Transitions franchisee Carolyn Doerr - 1851 Franchise

Central Penn Business Journal: Mechanicsburg Entrepreneur Proves Perseverance Can Provide Success

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The Journal Record: How This Air Force Veteran Found a New Mission with Caring Transitions

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James Stapleton of Caring Transitions Reveals the Reasons Why Prospects Fall Out of the Sales Pipeline

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Black Enterprise Magazine: Sister Duo Gives Back to Their Community through Caring Transitions

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Caring Transitions Closes Out Record-Breaking 2025 With Over 400 Locations, Continued Growth and Vision for 2026

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April is National Stress Awareness Month, a timely reminder that while entrepreneurship offers independence and opportunity, it also comes with real pressures. From operational uncertainty to emotional strain and long hours, many small-business owners find themselves overwhelmed. At&nbsp;<a href="https://www.caringtransitionsfranchise.com/">Caring Transitions</a>, the franchise model is intentionally designed to remove those stressors, replacing them with structure, support and a deeply connected community.Rather than leaving owners to figure things out alone,&nbsp;<a href="https://1851franchise.com/caringtransitions/info">Caring Transitions</a> has built a system that addresses the root causes of entrepreneurial stress: isolation, lack of clarity and operational bottlenecks. The result is a business model that allows franchisees to focus not just on growth, but on sustainability and purpose.<h2>A Structured Start That Eliminates Uncertainty</h2>One of the most stressful phases of any new business is the beginning, when everything feels unknown. Caring Transitions removes that uncertainty through a highly structured onboarding process that guides franchisees from day one.New owners are introduced to the brand’s Strategic Start framework, which outlines exactly how to build and launch their business. From learning service offerings like downsizing, relocation and estate sales to understanding pricing, workflows and marketing strategies, franchisees are given a clear roadmap from the start.“There is an understanding that Caring Transitions offers a tremendous amount of support and training for new owners,” said&nbsp;<a href="https://www.linkedin.com/in/nanhayes">Nan Hayes</a>, Director of Training and Franchise Business Coaching. “We have onboarding coaches, regional coaches, classroom training, field training and specialized business development coaching.”This level of structure helps franchisees replace guesswork with confidence, allowing them to focus on execution rather than worrying about what comes next.<h2>Ongoing Coaching That Reduces Isolation</h2>For many entrepreneurs, stress doesn’t come from the work itself; it comes from feeling alone in making decisions. Caring Transitions addresses that challenge through&nbsp;<a href="https://1851franchise.com/caringtransitions/the-steps-to-owning-a-caring-transitions-franchise-2727519">a layered coaching system</a> that supports owners well beyond their first year.“As franchisees grow, they have a permanent regional coach who is available anytime they need guidance,” Hayes said. “We also provide specialized coaching in areas like business development and operations, along with extensive resources within our CRM platform.”Caring Transitions has also cultivated a collaborative network where franchisees actively support one another. From peer mentorship opportunities to ongoing communication across the system, owners benefit from shared knowledge and real-world insights from others who have been in their shoes.<h2>Technology and Tools That Remove Bottlenecks</h2>The friction of messy operations is often what keeps business owners up at night. Caring Transitions helps quiet that noise by giving franchisees a toolkit of proven systems that take the guesswork out of daily workflows and keep things running smoothly.From hiring platforms that help owners quickly build a team to the brand’s&nbsp;<a href="https://1851franchise.com/caringtransitions/how-franchisees-can-tap-into-the-rising-trend-of-estate-sales-with-ctbids-2728327">proprietary CTBids online auction platform</a>, which connects franchisees to a large built-in audience, the system is designed to reduce friction at every stage of the business.“We have a huge amount of resources available within our systems,” Hayes said, emphasizing how access to tools and technology helps owners operate more efficiently and avoid common startup challenges.By eliminating the need to build systems from scratch, franchisees can focus on delivering services and building relationships rather than troubleshooting operational gaps.<h2>Purpose-Driven Work That Reframes Stress</h2>While operational support is critical, Caring Transitions also addresses a different kind of stress: emotional burnout. The brand’s focus on helping seniors and their families through major life transitions brings&nbsp;<a href="https://1851franchise.com/caringtransitions/10-reasons-why-caring-transitions-stands-out-among-other-franchises-2727831">a level of meaning to the work</a> that many traditional businesses lack.“For anyone who thinks senior relocation is just a business opportunity, it’s important to understand that this work requires compassion and understanding,” Hayes said. “You’re working with people who are going through major life transitions. It’s hard work, but it’s incredibly meaningful.”That sense of purpose often changes how franchisees experience stress. Instead of feeling overwhelmed by the workload, many owners feel motivated by the impact they’re making in their communities.“It’s much more than a business,” Hayes said. “This is truly a calling to work with seniors.”<h2>Redefining What Entrepreneurship Can Feel Like</h2>During National Stress Awareness Month, it’s worth reconsidering what business ownership should feel like. At Caring Transitions, franchisees aren’t left to navigate the challenges of entrepreneurship alone. Instead, they are equipped with training, tools, coaching and community, all designed to reduce stress and create a more sustainable path to success.For entrepreneurs seeking meaningful work with the backing of a proven system, Caring Transitions offers something different: a business model where support isn’t an afterthought — it’s the foundation.To find out more information on costs to buy this franchise, please visit&nbsp;<a href="https://1851franchise.com/caringtransitions/info">https://1851franchise.com/caringtransitions/info</a>.

How Caring Transitions is helping franchise owners build sustainable, purpose-driven businesses without burnout during National Stress Awareness Month.

Can Franchise Ownership Be Less Stressful? How Caring Transitions Supports Owners With Systems, Coaching and Purpose

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For many aspiring franchise owners, the first few months after signing an agreement can feel like the biggest unknown. What happens between becoming a franchisee and launching a fully operational business?&nbsp;At&nbsp;<a href="https://www.caringtransitionsfranchise.com/">Caring Transitions</a>, the onboarding process is designed to remove that uncertainty, guiding new owners through a structured ramp-up period that blends training, operational preparation and early client acquisition.<h2>Days 1-30: Training, Strategic Start and Building the Foundation</h2>The first month focuses heavily on training and preparation. New franchisees complete onboarding programs designed to teach the&nbsp;<a href="https://1851franchise.com/caringtransitions/info">Caring Transitions</a> service model, including downsizing services, relocation support, estate sales and online auctions through the brand’s&nbsp;<a href="https://1851franchise.com/caringtransitions/how-franchisees-can-tap-into-the-rising-trend-of-estate-sales-with-ctbids-2728327">proprietary CTBids platform</a>.This period also introduces franchisees to the brand’s Strategic Start framework — a structured approach to launching a new location. Strategic Start helps owners establish the operational and marketing foundation they need before serving their first clients. That includes everything from understanding pricing and job workflows to learning how to market services locally. For franchisees like&nbsp;<a href="https://www.linkedin.com/in/petelankarge">Pete Lankarge</a> in&nbsp;<a href="https://www.caringtransitions.com/locations/newport-ri">Newport, Rhode Island</a>, the structured support system made it possible to hit the ground running.“What was great from the perspective of the Caring Transitions corporate team was that they provided so much guidance to be properly launched and let us hit the ground running,” Lankarge said.Equally important during this phase is building the initial team and tools required to operate efficiently. Caring Transitions provides franchisees with resources that simplify hiring and workforce management.For Lankarge, one of those tools helped him quickly assemble a team capable of handling early jobs. “For example, we have a partnership with a company called&nbsp;<a href="https://www.jazzhr.com/">JazzHR</a>,” he said. “That is how most of our employees have come in. That is one example of how we found staff members, which is how we were able to pull off the jobs that we had.”With operational systems in place and hiring underway, franchisees spend the latter part of the first month preparing for their initial marketing efforts.<h2>Days 30-60: Building Community Connections and Generating Leads</h2>Once the operational foundation is in place, the focus shifts to generating awareness in the local market. Caring Transitions businesses are deeply rooted in their communities, so relationship-building is critical to early growth.New franchisees begin connecting with local organizations, senior living communities, real estate professionals and other referral partners who often encounter families navigating downsizing or relocation decisions.“I went out and quickly joined the Newport Chamber of Commerce,” Lankarge said. “A couple of our jobs have come from that group in particular. The networking and generating word-of-mouth buzz was a big piece of that. Just helping get the word out.”Corporate support also helps franchisees amplify those efforts through established partnerships and brand credibility. “That is a big benefit of the franchise model,” Lankarge said. “You are not by yourself. It makes it much easier as a start-up entrepreneur.”For franchisees operating in markets where Caring Transitions already has a presence, referral pipelines may develop even more quickly.<a href="https://www.linkedin.com/in/jamie-lee-davis-540004155/">Jamie Davis</a>, owner of&nbsp;<a href="https://www.caringtransitionsofgilbertaz.com/">Caring Transitions of South Gilbert, Arizona</a>, quickly found that community relationships played a major role in her early growth.“We have a lot of retirees here, and those communities are very ingrained in what we do,” Davis said. “I have gotten a lot of my work from referrals - I have a few clients who have recommended me to their neighbors or their friends. It’s nice that my clients are so happy that they feel comfortable sharing.”<h2>Days 60-90: Landing First Clients and Learning in the Field</h2>By the third month, many franchisees are actively serving their first clients. Those early projects often become the most valuable learning experiences as owners put their training into practice and refine their operational systems.For Lankarge, the momentum started quickly after his initial team orientation. “We were fortunate to land a very large client two weeks after training,” he said. “Immediately, we got to have the whole team dive in.”The project became an immersive training opportunity for his team. “From that one client, we had a massive home cleanout and ran three separate estate sales from it,” he said. “It launched us to train the team in the field, essentially.”Those early jobs also demonstrate&nbsp;<a href="https://1851franchise.com/caringtransitions/10-reasons-why-caring-transitions-stands-out-among-other-franchises-2727831">the scale and variety of work Caring Transitions franchisees handle</a>. “The project itself was very meaningful - it was a Navy veteran who passed away,” Lankarge said. “They had a lifetime of collecting and a lot of really cool antiques, designer clothing, jewelry and artwork.”For many new owners, the first few months reveal how quickly the business can grow once systems and referrals are in place. “Once we got that big client, I saw why we needed staff assistance,” Lankarge said. “I was able to be the team lead on the project in the field, but the vision down the road is to have others in place who can run the projects.”<h2>Building Systems for Long-Term Growth</h2>As operations ramp up, franchisees begin refining their approach to staffing, marketing and project management. Davis, who opened her Caring Transitions business in July 2025, quickly expanded her team to support growing demand.“I started out with two employees and I now have seven employees,” she said. “I have a business development rep that is connecting with the community, and I also have a social media manager that I brought in part-time. I am also hiring three more people soon.”For Davis, the ability to adapt has been one of the biggest advantages of the franchise model. “A lot of franchises are very cookie-cutter,” she said. “What I like about Caring Transitions is that they have given me tools but really allowed me to adapt them to my strengths and how I want to use the tools.”<h2>A Structured Start With Purpose</h2>While every franchisee’s first 90 days will look slightly different, the overall roadmap remains consistent: training, foundation-building, networking and early client work. With each step,&nbsp;<a href="https://1851franchise.com/caringtransitions/the-benefits-of-owning-a-caring-transitions-franchise-why-entrepreneurs-are-choosing-the-senior-services-industry-2731583">Caring Transitions provides the support systems</a> necessary to help new owners succeed - from operational guidance and hiring tools to marketing resources and coaching.“It’s been amazing - I’ve learned a lot,” Davis said. “It’s hard work at times, but it’s been so rewarding on so many levels that I’m really happy I made this jump.”By the end of the first three months, new franchisees typically have the fundamentals in place: a trained team, an emerging referral network and real experience helping families through some of life’s most emotional transitions. From there, the focus shifts from launching the business to scaling it by continuing to build relationships, serve clients and grow a purpose-driven operation within the community.For entrepreneurs considering franchise ownership, the first 90 days with Caring Transitions demonstrate something important: while the journey requires dedication and hard work, franchisees are never navigating it alone.For more information about franchising with Caring Transitions, visit<a href="https://1851franchise.com/caringtransitions/">&nbsp;https://1851franchise.com/caringtransitions/</a>.

From training and Strategic Start to landing first clients and building community partnerships, the first three months set the foundation for a purpose-driven business.

What the First 90 Days Look Like as a New Caring Transitions Franchise Owner

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With 19 new locations opened in Q1 alone and a 25% surge in leads,&nbsp;<a href="https://www.caringtransitionsfranchise.com/">Caring Transitions</a> is converting its record-breaking 2025 momentum into a dominant start to 2026. This rapid expansion and heightened consumer engagement signal a defining year for the senior relocation leader.“Q1 has been one of the strongest in Caring Transitions' history,” said Brand President&nbsp;<a href="https://www.linkedin.com/in/joe-lewandowski-822b5011">Joe Lewandowski</a>. “In 2026, we want to expand our footprint, we want to help owners scale, dominate the marketplace and continue to advance the tech stack.”A key driver of&nbsp;<a href="https://1851franchise.com/caringtransitions/info">Caring Transitions</a>’ early-year success has been its continued franchise expansion. “We trained and opened 19 locations in Q1, which is amazing,” Lewandowski said. “Our first location in Vermont — we are very excited about that.”This expansion not only increases the brand’s national footprint but also positions Caring Transitions to better serve a rapidly growing senior population, a demographic trend that continues to fuel long-term demand for relocation, downsizing and estate sale services.Beyond unit growth, Caring Transitions is investing heavily in the systems and people that support franchisee success. One of the most notable additions this quarter is&nbsp;<a href="https://www.linkedin.com/in/nanhayes">Nan Hayes</a>, who joined the brand as director of training and coaching. The brand is also enhancing its operational toolkit with new resources designed to help franchisees improve efficiency and profitability.“We are also working with Caring Quote to help our owners with pricing and productivity,” he said. “We are also adding coaches to help owners expand.”These initiatives reflect a broader strategy of helping franchisees move beyond day-to-day operations and build scalable businesses within the system, giving owners a meaningful advantage as they pursue multi-territory growth.“From a marketing standpoint, we are dominating the conversation — we have a 25% increase in leads in the first quarter and our web traffic is up as well,” Lewandowski said. “Everything is firing on all cylinders.”Another major contributor to the brand’s momentum is its proprietary online estate sale platform,&nbsp;<a href="https://1851franchise.com/caringtransitions/how-franchisees-can-tap-into-the-rising-trend-of-estate-sales-with-ctbids-2728327">CTBids</a>, which continues to deliver strong performance across multiple metrics.“From a CTBids standpoint, we are focused on shipping and creating a consistent experience for customers across all locations,” Lewandowski said. “We are getting ready to launch a new integration we’ve been working on, starting in Q2.”The platform’s Q1 results reinforce its growing importance to the system:<ul><li>New registrations increased 22%</li><li>Premier membership participation increased 240%</li><li>Online auction sales climbed 23%</li><li>Average sale value increased 8%</li><li>Total CTBids sales grew 30%</li><li>Total items sold rose 24%</li></ul>“Everything is really coming together — over a million visits to the website, over a million active users now,” Lewandowski said.These gains not only enhance revenue opportunities for franchisees but also strengthen the overall ecosystem that differentiates Caring Transitions from competitors.“Looking ahead, we are continuing to focus on many of the same things, targeting people who make good owners,” Lewandowski said. “We are looking at Northern California, Miami, Idaho, New Mexico.”By mixing smart market growth with a steady focus on tech, training, and marketing, Caring Transitions is setting itself up to keep that momentum going strong all through 2026 and beyond.ABOUT CARING TRANSITIONS:Caring Transitions provides older adults and their families with the most trusted, respected and comprehensive downsizing, right-sizing, estate sales and online auctions, and move management solutions in the industry. Founded in 2006, the brand is committed to helping people in a compassionate and caring manner during life's many transitions while providing a total and easy solution for clients in their time of need. Through its proprietary online sales platform, CTBIDS, Caring Transitions also prepares clients for the process of liquidating assets through their own online estate sales auction site. With more than 425 locations, Caring Transitions’ compassionate, experienced professionals minimize stress and relieve the burdens of life’s transitions. To learn more visit&nbsp;<a href="https://www.caringtransitions.com/">https://www.caringtransitions.com/</a>.

With new locations, rising consumer demand and continued investment in technology and training, the senior relocation leader enters 2026 with strong systemwide growth.

Caring Transitions Opens 19 New Locations in Q1 2026 as CTBids Sales Climb 30%

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The United States is entering a demographic moment unlike any in its history. With millions of Americans reaching retirement age, the demand for services that help seniors and their families navigate life's changes is skyrocketing.&nbsp;According to&nbsp;<a href="https://www.linkedin.com/in/joe-lewandowski-822b5011/">Joe Lewandowski</a>, President of&nbsp;<a href="https://www.caringtransitionsfranchise.com/">Caring Transitions</a>, the current demographic wave —&nbsp;<a href="https://www.limraconsumer.com/harris-fichtner-singletary/">often referred to as “Peak 65”</a> — is driving unprecedented demand for senior-focused services.“We are in a time when more Americans in history are turning age 65 than ever before,” Lewandowski said. “That is about 11,000 seniors turning 65 every single day. 2025 was the largest year in U.S. history for Americans reaching that milestone, and as they age, the need for services continues to grow.” If you're an entrepreneur considering a franchise, this trend presents one of the most exciting opportunities in the market right now.<h2>A Demographic Wave Driving Demand</h2>As the baby boomer generation continues to age,&nbsp;<a href="https://1851franchise.com/caringtransitions/the-growing-need-for-senior-downsizing-how-caring-transitions-is-leading-the-way-2728831">more families are facing complex decisions about housing, caregiving and long-term planning</a>. While many seniors hope to remain in their homes, health events and lifestyle changes often necessitate relocation.“The relocation and senior services business is fueled by triggering events,” Lewandowski said. “By age 65, the probability of disability is about 68%. By age 85, there is about a 45% chance of Alzheimer’s or dementia.”These realities mean that many families eventually must navigate difficult and time-sensitive transitions. For many seniors, downsizing or moving into a retirement community becomes the safest and most practical option.“They may need to move to a home that is more manageable or into a retirement community,” Lewandowski said. “Someone has to go through that process with them.”The process itself is rarely simple. Downsizing decades of belongings, coordinating movers, organizing estate sales and preparing homes for sale can take months when families attempt to handle it alone.“There is a lot of downsizing, coordination, movers and logistics involved,” Lewandowski said. “That is not something the senior is going to do on their own — they are already overwhelmed.”Professional services like those offered by&nbsp;<a href="https://1851franchise.com/caringtransitions/info">Caring Transitions</a> are designed to step in during these moments, helping families navigate the emotional and logistical complexities of major life changes.<h2>Families Are Farther Apart Than Ever</h2>Another factor accelerating demand for senior transition services is the geographic distance between generations. Today, many&nbsp;<a href="https://1851franchise.com/caringtransitions/how-caring-transitions-supports-adult-children-in-managing-their-parents-moves-2728833">adult children</a> live hundreds or even thousands of miles away from their aging parents, making it difficult to manage a relocation or estate settlement firsthand.“About 45% to 50% of adult children live in different states than their parents,” Lewandowski said. “So when seniors need help, they may not be able to turn to their kids to handle it. They are finding someone else to help them.”When a health event or urgent move arises, families often realize just how overwhelming the process can be, especially from afar. “Once families get involved, they also need support,” Lewandowski said. “They need to hire someone to help them because it could take months to go through that process, and they may not necessarily have that time.”For entrepreneurs entering the industry, that gap between need and available help creates a clear and growing opportunity. “It really starts to make sense when you look at it from that perspective,” Lewandowski said. “They may not need services today, but the demand is only going to increase as the population continues to age.”<h2>A Category Becoming More Mainstream</h2>Senior relocation services were once a relatively unknown category. But as awareness spreads,&nbsp;<a href="https://1851franchise.com/why-senior-relocation-is-a-growing-industry-2731507">the industry is becoming more widely recognized</a> among families, real estate professionals and senior living communities. That increased visibility has made it easier for companies like Caring Transitions to explain their value proposition.“We can explain in about 30 seconds what Caring Transitions is because people are becoming more aware,” Lewandowski said.Interestingly, the emergence of new companies in the space may actually accelerate that awareness. “As we see more competition entering the space, it can still be positive because it is bringing more awareness to the industry,” Lewandowski said. “It really helps drive everybody’s business.”<h2>Innovation Expanding the Opportunity</h2>The senior transition industry has also evolved significantly over the past decade, creating new ways for franchise owners to serve clients and generate revenue.When Lewandowski first joined Caring Transitions 16 years ago, estate sales were primarily conducted in person. Today, digital platforms have transformed the process.“When I first started here, downsizing and moving meant physical estate sales,” he said. “But as time changed and trends progressed, online and e-commerce became more popular, especially after the pandemic.”That shift led to the creation of&nbsp;<a href="https://1851franchise.com/caringtransitions/how-franchisees-can-tap-into-the-rising-trend-of-estate-sales-with-ctbids-2728327">CTBids</a>, Caring Transitions’ increasingly popular proprietary online auction platform. For franchise owners, innovations like these expand the services they can offer while making operations more efficient.<h2>A Long-Term Opportunity for Entrepreneurs</h2>For those considering franchise ownership, the senior services industry offers a rare combination of strong demand, meaningful work and long-term stability. Demographics alone suggest the need will continue growing for decades.“There has never been a better time to get into the senior-focused business,” Lewandowski said.As America continues to age and families look for trusted help navigating life transitions, entrepreneurs who step into the space today are positioning themselves in one of the most resilient and rapidly expanding sectors in franchising.And for many&nbsp;<a href="https://1851franchise.com/caringtransitions/why-couples-are-choosing-to-own-a-caring-transitions-franchise-together-2731586">Caring Transitions franchise owners</a>, the opportunity goes beyond business success — it also provides the chance to make a real difference in people’s lives during moments that matter most.To find out more information on costs to buy this franchise, please visit&nbsp;<a href="https://1851franchise.com/caringtransitions/info">https://1851franchise.com/caringtransitions/info</a>.

With “Peak 65” underway and millions of Americans entering retirement age, demand for senior relocation and transition services is accelerating — creating a powerful opportunity for entrepreneurs.

Is Now the Best Time to Invest in a Senior-Focused Franchise?

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For many couples, the dream of building something meaningful together goes beyond date nights and vacations. It’s often more about creating a shared future with purpose. Increasingly,&nbsp;<a href="https://1851franchise.com/caringtransitions/caring-transitions-cynthia-ronald-cox-hartwell-ga-2730052">couples across the country</a> are finding that franchising offers a powerful way to combine their professional strengths, personal values and long-term goals.With its full-service senior relocation, downsizing and estate sale model,&nbsp;<a href="https://www.caringtransitionsfranchise.com/">Caring Transitions</a> has become an especially attractive option for husband-and-wife teams. The brand’s structure allows partners to divide responsibilities, lean into complementary skill sets and build a business that makes a tangible difference in their community.For&nbsp;<a href="https://www.caringtransitionsofpalmharbor.com/">Ken and Nicki Leonard</a>, becoming franchise owners together was both a natural next step and a deeply personal decision.<h2>A Shared Heart for Service</h2>Before joining&nbsp;<a href="https://1851franchise.com/caringtransitions/info">Caring Transitions</a>, both Ken and Nicki had long careers rooted in helping others."I am a service-minded person," Ken said. "I started doing design work and home repair, and Nicki’s brother, who was an administrator for our county, suggested substitute teaching. I ended up being a teacher for 10 years and when COVID happened, I got out of that. Nicky is a retired registered nurse with the VA, which she did for about 20 years. She is service-minded as well.”Nicki’s health care career spanned nearly two decades. “I started as a surgical technician and eventually went back to school,” she said. “I finished out my 18-year career as a certified wound care specialist. Primarily, our work was with veterans.”After stepping away from full-time nursing and taking travel assignments, the couple began thinking more seriously about entrepreneurship. Ken had always had a side hustle, including a successful Amazon book business, and both felt the pull to build something of their own.“We got the bug of owning our own business and setting our own schedule,” Ken said.When they were approached three years ago about taking over a Caring Transitions territory near them in Palm Harbor, Florida, the concept immediately resonated.<h2>Turning Personal Experience Into Purpose</h2>For many Caring Transitions franchisees,&nbsp;<a href="https://1851franchise.com/caringtransitions/10-reasons-why-caring-transitions-stands-out-among-other-franchises-2727831">the decision to invest is deeply personal</a>. For the Leonards, it was shaped by their own family’s experience.Ken recalls struggling to help his mother from a distance when her health declined.“My mom had severe health issues, but she lived in Baltimore when I lived in Florida,” he said. “Her health started to decline and it was hard to tell from far away. On FaceTime, she seemed great, but when we came to visit her, she ended up needing surgery, and we ended up moving her to Florida. But we didn’t know what to do with the house and all of the things she had accumulated.”At the time, they didn’t know about Caring Transitions. “Had we known about Caring Transitions, we definitely would have used their services ourselves,” Ken said.Today, that lived experience fuels their empathy for clients. “As a husband-and-wife team, we can walk in and we know what that family is living through because we’ve been through it,” Ken said.Nicki adds that their professional backgrounds only deepen that connection. “We really appreciated the fact that our foundation and our professional past truly gives us a rock-solid foundation for these clients,” she said. “We are bringing a skill set that not many people have. It was really a no-brainer the more we started to get involved in the community.”<h2>A Model Built for Complementary Strengths</h2>One reason couples are drawn to Caring Transitions is&nbsp;<a href="https://1851franchise.com/caringtransitions/exploring-the-flexibility-of-owning-a-caring-transitions-franchise-how-you-can-build-a-business-that-fits-your-lifestyle-2729907">the flexibility of its service lines and operational structure</a>. The business includes senior relocation services, downsizing, estate sales and the proprietary&nbsp;<a href="https://1851franchise.com/caringtransitions/how-franchisees-can-tap-into-the-rising-trend-of-estate-sales-with-ctbids-2728327">CTBids online auction platform</a>, offering multiple revenue streams and operational roles.This allows couples to divide responsibilities based on their strengths. Some owners focus on sales and community outreach while their partner manages operations and logistics. Others leverage health care, real estate, project management or marketing experience. The model adapts to the team.For Ken and Nicki, the shared responsibility also means shared impact. “We decided to leave our 9-to-5 so we could make an impact in the community together, and it doesn’t run on the shoulders of one person,” Nicki said.That balance helps prevent burnout and creates sustainability, a key factor for couples planning long-term ownership.<h2>Flexibility That Strengthens Both Business and Marriage</h2>For many couples, franchising represents not just financial opportunity but lifestyle freedom. That was a major draw for the Leonards.“If we want to take a three-day weekend to jump in the RV and visit the family, we can because we know each other’s schedule,” Ken said. “That trust is there because we’ve been married for a while now. I don’t have to worry about somebody doing something with the company while we are gone.”That built-in trust is one of the biggest advantages&nbsp;<a href="https://1851franchise.com/caringtransitions/caring-transitions-macon-ga-jay-mcelrath-leslie-vito-2729746#stories">couples bring to franchise ownership</a>. “We can read each other’s minds. We don’t really have to talk about it,” Ken said. “But you do have to set that work-life balance, so that you aren’t always talking about business.”Nicki agrees that their communication as a husband-and-wife team has been a strength. “Our clients love that we are a husband-and-wife team, they really respond well to it,” she said.&nbsp;That dynamic can be&nbsp;<a href="https://1851franchise.com/caringtransitions/caring-transitions-a-recession-resistant-franchise-opportunity-for-entrepreneurs-2730712">especially meaningful in senior transition work</a>, where families are navigating emotional and complex life changes. Clients often find comfort in working with a team that models partnership and stability.<h2>Building a Business and a Life Together</h2>As America’s senior population continues to grow,&nbsp;<a href="https://1851franchise.com/caringtransitions/scaling-with-purpose-why-caring-transitions-owners-keep-growing-2729104">demand for compassionate, professional relocation and transition services is rising</a>. For couples seeking both opportunity and purpose, Caring Transitions offers a unique path.It’s a chance to combine skills, share responsibility and make a meaningful difference side by side.“Having a spouse that supports you is huge, we could not have done this journey without having each other as sounding boards and true business partners,” Ken said.Together, they’ve built more than a franchise. They’ve built a shared mission rooted in service, strengthened by partnership and sustained by trust.To find out more information on costs to buy this franchise, please visit&nbsp;<a href="https://1851franchise.com/caringtransitions/info">https://1851franchise.com/caringtransitions/info</a>.

Couples are increasingly owning a Caring Transitions franchise together. This allows them to combine skills to build a meaningful business offering essential senior relocation and downsizing services.

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<a href="https://www.caringtransitionsfranchise.com/">Caring Transitions</a> continues to strengthen its leadership bench with the return of one of the most influential figures in the senior relocation industry.&nbsp;With a long history in senior move management and a strong connection to the brand,&nbsp;<a href="https://www.linkedin.com/in/nanhayes">Nan Hayes</a> has returned to&nbsp;<a href="https://1851franchise.com/caringtransitions/info">Caring Transitions</a> as Director of Training and Franchise Business Coaching.Hayes brings decades of experience to the position, including her work as a founding leader in the development of the senior relocation industry and her role in helping establish professional standards that now guide the field. Her return marks a full-circle moment for both Hayes and the brand she helped shape in its early years.<h2>A Pioneer in Senior Relocation</h2>Hayes’ journey into senior relocation began long before the industry formally existed. “I started volunteering with seniors when I was a teenager,” Hayes said. “I became a buyer for a large drug chain and worked as an executive, but I always volunteered with older adults. Eventually, I found myself spending more and more time helping seniors.”That passion turned into a professional calling. In the 1990s, Hayes encountered a moment that would shape the trajectory of her career.“There was a moment after we were flipping houses when we were left with a home that still contained all of the owner’s belongings,” Hayes said. “The family didn’t know what to do with their mom’s possessions. It was heartbreaking to see antiques thrown into the dumpster simply because no one had a process or a solution.”Recognizing a major gap in services for older adults and their families, Hayes launched her own company and began developing systems to&nbsp;<a href="https://1851franchise.com/caringtransitions/senior-services-and-the-future-of-franchising-in-an-aging-america-2731562">help seniors transition out of their homes with dignity and organization.</a>“At that time, senior relocation didn’t really exist as an industry,” Hayes said. “I started providing services under my own company and eventually began training people around the country on how to do this work.”<h2>Establishing Standards for an Emerging Industry</h2>As senior relocation services gained national traction, Hayes played a central role in professionalizing the space. She was instrumental in supporting the growth of a national trade organization focused on the sector and helped develop certification programs and operational standards for professionals working with older adults.“My whole position on the industry has always been that it is leadership’s responsibility to set standards,” Hayes said. “We needed consistency so this could become a recognized industry. What are the services? How are they delivered? What are the standards?”Those early frameworks proved essential for a service category built on trust and compassion. “We literally created certification programs because standards in this high-touch industry were critical,” Hayes said.From the beginning, Caring Transitions aligned closely with that philosophy.“Caring Transitions adopted those standards very early,” Hayes said. “They understood that serving older-adult clients is a high-touch business and recognized the need for care and compassion to keep seniors safe. That’s a big reason why they’ve been such a successful franchise.”<h2>A Longstanding Connection to Caring Transitions</h2>Hayes’ relationship with Caring Transitions spans more than two decades. She began consulting with the brand in the early 2000s, working alongside leadership to help develop training programs, operational standards and franchise support systems as the company expanded.“At the time, there were about 20 to 30 franchises,” Hayes said. “Today, there are more than 435 units across the country. It’s incredible to see how the organization has grown.”In 2018, Hayes stepped away from her consulting role with Caring Transitions while caring for her mother, who had been diagnosed with dementia. During that time, she continued working within the industry while remaining closely connected to the mission that had shaped her career.Now, nearly seven years later, she is returning to the organization in a full-time leadership role.“Helping families through times of transition isn’t just my career, it’s my calling,” Hayes said. “I’m grateful and excited to once again work alongside leaders, owners and partners who share that same passion.”<h2>Strengthening Training and Franchise Support</h2>In her new role as Director of Training and Franchise Business Coaching, Hayes will focus on supporting franchise owners and the coaches who guide them through every stage of their business journey.“My focus is helping with everything from new tools and training to coaching skills and how we respond to the needs of our franchise owners,” Hayes said.<a href="https://1851franchise.com/caringtransitions/the-benefits-of-owning-a-caring-transitions-franchise-why-entrepreneurs-are-choosing-the-senior-services-industry-2731583">Caring Transitions’ support system for franchisees</a> has also expanded significantly over the years, and Hayes sees that structure as one of the brand’s strongest differentiators.“There is an understanding that Caring Transitions offers a tremendous amount of support and training for new owners,” Hayes said. “We have onboarding coaches, regional coaches, classroom training, field training and specialized business development coaching.”New franchise owners benefit from a comprehensive onboarding process, and the support continues long after the first year of operation.“As franchisees grow, they have a permanent regional coach who is available anytime they need guidance,” Hayes said. “We also provide specialized coaching in areas like business development and operations, along with extensive resources within our CRM platform.”<h2>Positioned for the Industry’s Next Chapter</h2>Hayes returns to Caring Transitions at a pivotal moment for both the company and the senior services industry. With&nbsp;<a href="https://1851franchise.com/caringtransitions/the-growing-need-for-senior-downsizing-how-caring-transitions-is-leading-the-way-2728831">the aging population driving increasing demand</a> for relocation, downsizing and estate transition services, the market opportunity continues to expand rapidly.“There is a huge influx of clients right now,” Hayes said. “The demand for these services is really taking off.”But Hayes emphasizes that success in the field requires far more than operational knowledge.“For anyone who thinks senior relocation is just a business opportunity, it’s important to understand that this work requires compassion and understanding,” she said. “You’re working with people who are going through major life transitions. It’s hard work, but it’s incredibly meaningful.”That mindset, she believes,&nbsp;<a href="https://1851franchise.com/caringtransitions/10-reasons-why-caring-transitions-stands-out-among-other-franchises-2727831">is what sets Caring Transitions apart</a>. “It’s much more than a business,” Hayes said. “This is truly a calling to work with seniors. The owners in this system understand that, and that mindset really defines Caring Transitions.”<h2>Looking Ahead</h2>As Hayes settles into her new leadership role, she is energized by the opportunity to help guide&nbsp;<a href="https://1851franchise.com/caringtransitions/caring-transitions-surpasses-400-locations-celebrates-record-breaking-first-half-of-2025-2729880">the next generation of franchise owners entering the system</a>.“I’m excited to watch the next generation of owners come in and continue building on what we’ve created,” Hayes said.She also sees tremendous opportunity for the brand to expand consumer awareness about the full scope of services Caring Transitions provides. “We’re in the thick of it now,” Hayes said. “Our job is to help families understand that we are a trusted resource who can help with everything from start to finish — sorting, organizing, space planning, liquidations, online auctions and more.”For Hayes, the return to Caring Transitions represents a continuation of a mission she helped launch decades ago.“It’s incredibly rewarding to see the organization become the national powerhouse we envisioned years ago,” Hayes said. “Helping families navigate life transitions with dignity and support will always be at the heart of what we do.”To find out more information on costs to buy this franchise, please visit&nbsp;<a href="https://1851franchise.com/caringtransitions/info">https://1851franchise.com/caringtransitions/info</a>.

Hayes, a true pioneer in senior relocation, is back with Caring Transitions as the brand’s Director of Training and Franchise Business Coaching. 