Premium Service Brands Proves It Can Weather the Storm

Premium Service Brands, the innovative parent company to nine home services concepts with 1,100 units in total, has grown exponentially since the founding of its flagship brand, 360° Painting, in 2006. Paul Flick, CEO of Premium Service Brands, set out on a mission to create a portfolio of connected home services concepts to better serve the public. In 16 years, the concept has added eight additional brands to the lineup and grown to become a leader in the booming home services industry.

“When I started the company 16 years ago, I certainly did not know what the future would hold,” Flick said. “Premium Service Brands has always been something special, and the fact that we grew through the 2008 economic crisis, COVID-19 pandemic and 2022 economic downturn is a testament to that fact.”

The brand’s monumental 2022, with the addition of a record-breaking 92 new units across the system, only strengthens the sentiment. In addition to the strength and necessity of the home services market, Premium Service Brands’ careful strategy and leadership protect franchisees from the dramatic effects that other businesses face during times of uncertainty.

“The home services market is worth over $500 billion, and it’s not going anywhere,” Flick added. “We’re able to stand out in that space by continually working to innovate and bring new techniques, approaches and technologies to the Premium Service Brands network.”

Multiple Premium Service Brands Concepts Have Strong Footing Despite Economic Uncertainties

Maid Right, the franchisor’s home cleaning concept, has leveraged the opportunity to secure multiple streams of revenue, further securing franchisees’ cash flow. While the concept traditionally relies more heavily on residential cleaning, the new expectations for cleaning and sanitation that the pandemic brought have changed the cleaning landscape for commercial environments, too.

“Light commercial cleaning has picked up quite a bit,” says Maid Right’s Vice President Jessica Ruenz. “Spaces like dentist offices and small credit unions ask us to come in and disinfect common spaces. A lot of these businesses are requesting our services daily — advertising that regular cleaning and MR Shield is being done daily really helps build trust with their clients and customers.”

Another Premium Service Brands concept, Rubbish Works, is continuing its momentum in 2023. During times of economic uncertainty, the $10 billion junk removal industry is unlikely to slow. People will continue to move, clean out homes and have difficult-to-dispose items that need to be taken care of.

“We make sure homeowners or business owners don’t have to worry about moving their waste outside, for example, and will go down into the basement or up into the attic if that is what's needed,” explained Keven Elwood, Premium Service Brands’ Chief Process Officer. “Whether it be old furniture, appliances, garage items or renovation debris, we can assist customers with the removal of single items or multiple truckloads.”

The Grout Medic, a grout repair and restoration franchise, holds a key position in the $20 billion ceramic tile market. After starting franchising in 2001 and growing to over 50 locations, the concept has honed its processes and is prepared to welcome new franchisees into an even more robust system. Now, as many homeowners are looking to repair rather than replace in an effort to save money, The Grout Medic is able to stand out even further.

“Everyone has tile in their home, so a lot of people will look at tile getting dirty and think that they need to rip up the floors and completely remodel,” explained Brand Lead David Muirhead. “The Grout Medic comes in and can restore what they already have, making the floor look brand new with far less time and effort.”

In a changing economic environment, a franchisor’s ability to continue evolving, offering new solutions and high-quality support is a key driver for business success. By offering exceptional support in all of its franchise models and encouraging the growth of a young, innovative leadership team, Premium Service Brands has successfully evolved through many years of changing markets, and it is well-positioned to support franchisees as they do the same.

For more information on franchising with Premium Service Brands, visit https://www.premiumservicebrands.com/our-brands/.