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I used to be a very loyal Southwest customer. In fact, I made my way all the way up to A-List Preferred. I loved the low fares. I loved the ability to snag a double row exit seat with my preferred boarding privileges. I loved the flight accuracy. Needless to say, I was a big fan.

But then, I bumped into a grumpy Southwest employee at Midway airlines who soured my experience. When I asked this person if there was any chance I could change my super-delayed flight, they responded with: &ldquo;No, can&rsquo;t you see a long line of people wanting to do the same thing?&rdquo;

At that point, I had hoped my A-List status would open the door to an exploratory search for additional options. But that Southwest employee didn&rsquo;t care what my status was&mdash;they only cared about the fact that it was a stressful day for them.

Unhappy with how that situation was handled, I tried American Airlines.

I knew it would take me some time to build up status. I make about 50 trips a year, and <a href="http://nolimitagency.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=southwest-airlines-made-a-big-mistake-10149" target="_blank" rel="nofollow" target="_blank">my agency</a> makes about another 200 more. I knew I would get close fairly fast. I loved the Admirals Club. I loved the fact that status actually bought me some kindness. But, still a loyalist, I kept my relationship with Southwest active.

While my status dipped a little, I figured they would keep me locked in A-List as they searched how many flights we booked. Thus, I was pleased when I received an email stating that in 2017, I was once again A-Listed.

But then, Southwest (with climbing fares and more delayed flights on their side), made a mistake. They sent me this email (yes, they put a period in the subject line to add a little more flavor to their punch):

Subject: We&#39;re sorry - Incorrect 2017 status email.

Content:&nbsp;

Dear Nicholas,

Today you received an email that incorrectly stated you had earned A-List for 2017. This email was sent as a result of an error in our year end processing for A-List status. Unfortunately you did not earn the status reflected. We recognize that receiving this email from us may have caused confusion and/or frustration, due to its inaccuracy regarding your 2017 status. For that, we offer our sincere apologies.

We admit this isn&#39;t the best way to start the New Year. That said, we appreciate your understanding when we make a human error like this one.

Sincerely,

Your friends at Southwest

Human error? Come on. You had the chance to have a human win by still sending out this email and letting those who you sent it to know that you are doing something good.

What is the point of sending this when you already gave me status (and, clearly, others)? Because at A-List Preferred, I didn&rsquo;t see much change in my status&mdash;and with A-List you are simply allowing a frequent flier to board a little earlier. What would have been your cost to let those you sent that email to continue to be happy with your brand? Very little.

Would old Southwest have done this? The best customer service airline in the world? Probably not. New Southwest, with climbing fares and discounted service, definitely would.

This, in my opinion, is where businesses fail to win. It&rsquo;s not about the widget you sell, it&rsquo;s all about the experience you provide your guest. You could have stopped sending me mailers for credit cards and oodles of free drink tickets and instead kept my status at the bottom of your loyalty system (looking at the scope of the flights we booked, too). But you didn&rsquo;t. Customer service error followed up with a failed email.

In a world of content marketing and social media, I will probably get a response to this &ndash; or at least know it gets in the hands of the right people at your airline. Is this a threat to stop booking with you? No. Convenience and value is how our agency will book most of our flights. I just hope it makes you think the next time you send out a crappy email to pause and weigh the costs of trying to keep customers connected to your brand.

For now, though, I am going to go as full American Airlines as possible. My hope is that they will continue to welcome me with open arms and celebrate me, in the little ways, as a customer.

Southwest Airlines Made a Big Mistake

1851 Franchise

Ultimately, it’s not about the widget you sell. It’s all about the experience you provide your guest.


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Kevin Hart Is the Latest Celebrity to Enter the Franchising Game

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<a href="https://www.chick-fil-a.com/franchise">Chick-fil-A</a> is one of the most recognizable names in the quick-service restaurant industry. With its signature chicken sandwiches, customer-first culture and impressive per-unit sales, the brand is often at the top of the list for entrepreneurs researching restaurant franchises. But if you’re wondering how to buy a franchise with&nbsp;<a href="https://1851franchise.com/the-rise-of-chick-fil-a-americas-number-one-chicken-franchise-2727483#stories">Chick-fil-A</a>, you’ll quickly realize that this opportunity comes with a unique set of requirements — and not everyone qualifies.<h2>Chick-fil-A Franchise Requirements</h2>Chick-fil-A is different from most restaurant franchises because it doesn’t take a large amount of money to get started.&nbsp;<a href="https://1851franchise.com/how-much-does-a-chick-fil-a-franchise-cost-2715278#stories">The franchise fee is $10,000</a>, and applicants don’t need to show a specific net worth or liquid assets. The lower cost, however, comes with a trade-off. The company has one of the toughest application processes in franchising and places strict rules on how the business must be run.To be considered for a Chick-fil-A franchise, applicants need to show that they can legally run a business in the United States and have a solid professional background. The brand generally looks for people with at least five years of work experience and some history of leading teams. A clean financial record is important, too, since anyone with a bankruptcy on file won’t move forward in the process. The $10,000 franchise fee has to come directly from the candidate’s own funds rather than loans or gifts. On top of that, operators are expected to commit to the restaurant full time, which means stepping away from other active business ventures and putting all of their focus into building and leading their Chick-fil-A location.Candidates also need to be fluent in written and spoken English and commit to full-time, hands-on involvement in the restaurant. In fact, Chick-fil-A expects its franchisees to divest from any other active business ventures so that they can focus entirely on operating their location.Meeting these requirements does not guarantee acceptance. Chick-fil-A receives tens of thousands of applications each year but approves only about one percent, making the opportunity one of the most competitive in franchising.<h2>A Hands-On, Operational Model</h2>One thing that makes Chick-fil-A stand out is how it expects its restaurants to be run. Owners can’t just hire managers and step back like in many other franchises. Instead, operators are expected to be hands-on with the daily business.Chick-fil-A also keeps more control over key parts of the operation than most franchisors. The company chooses the location, builds the restaurant and provides the equipment. The operator’s main role is to deliver excellent service and lead a team that meets the brand’s standards.This is not a passive investment or a multi-unit opportunity. Chick-fil-A intentionally limits each franchisee to a single location, ensuring that operators are deeply engaged in leading their restaurant and contributing to the surrounding community. For many, this model is appealing because it emphasizes leadership and culture-building rather than simply financial investment.<h2>Why It Matters</h2>For people thinking about franchising, Chick-fil-A’s requirements show why the brand is both appealing and difficult to get into. The low cost to start, the strong name recognition and the sales numbers make it one of the most appealing restaurant franchises out there, but the rules and competitive selection process make it a tough opportunity to land.On the other hand, the strict operational structure, high profit-sharing arrangement and extremely competitive application process can make it a tough fit for entrepreneurs who want more flexibility or who prefer to run multiple concepts at once.If you are considering how to buy a franchise with Chick-fil-A, it’s important to carefully evaluate whether you align with the brand’s expectations. The operators who tend to do well are the ones who like being in the restaurant every day, working with their team and serving customers. For people who want to be closely involved in one business, the Chick-fil-A model can be both profitable and satisfying.For more info on Chick-fil-A, check out these related stories on 1851 Franchise:<ul><li><a href="https://1851franchise.com/chick-fil-a-takes-the-crown-as-the-nations-premier-chicken-chain-2727486#stories">Chick-fil-A Takes the Crown as the Nation’s Premier Chicken Chain</a></li><li><a href="https://1851franchise.com/the-pros-and-cons-of-owning-a-chick-fil-a-franchise-2725069#stories">The Pros and Cons of Owning a Chick-fil-A Franchise</a></li><li><a href="https://1851franchise.com/chick-fil-a-emerges-as-the-leader-in-the-us-chicken-chain-industry-2727457#stories">Chick-fil-A Emerges as the Leader in the U.S. Chicken Chain Industry</a></li></ul>

Do You Qualify? A Look at the Chick-fil-A Franchise Requirements

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How much can franchisees make? It’s a question many prospective owners ask before investing in a franchise. While earnings tend to be driven by variables such as industry, location and general management skills, a proper understanding of the key factors driving profitability can help franchise owners develop expectations that are realistic.&nbsp;Multi-unit franchisee&nbsp;<a href="https://www.linkedin.com/in/mangesh-patel-9368569/">Mangesh Patel</a>, who’s readying the launch of six&nbsp;<a href="https://www.beefobradysfranchise.com/">Beef ‘O’ Brady’s</a> restaurant locations in the Macon, Georgia area, shares insights from his franchising experience.<h2>Understanding Franchise Income</h2>Keeping operational costs in check can have a major impact on overall earnings. Taking a proactive approach to expenses such as food and labor, as well as payroll and scheduling, can help align actual franchise income with general expectations for the business.“I just had a meeting with a couple of people, and they said, ‘You talked about a 25% profit margin, but I’m only doing 12%.’ So, I looked at the figures they sent me,” Patel said. “Their&nbsp;<a href="https://1851franchise.com/calculate-restaurant-franchise-profit-2730476">restaurant</a> food cost was running at 37%, which should be around 30%. The national average is about 32%. If I do things correctly, my average food cost needs to be at or below 30%. And payroll should run around 18%. But many people run 25 to 28%.”So,&nbsp;<a href="https://1851franchise.com/unraveling-franchise-earnings-how-much-can-you-really-make-2723935">how much can franchisees make</a>? Here are five areas to consider.<h2>Practical Tips for Prospective Franchisees</h2><ol><li>Control Costs From Day One:&nbsp;It’s important to monitor payroll, food and supply costs closely. Overstaffing and inefficiencies can quickly reduce profits.</li><li>Plan For The Opening Surge:&nbsp;Traffic within the first few months of opening is likely to be higher. It’s important to adjust staffing and inventory accordingly, and pay close attention to how those levels change as time goes on.</li><li>Invest In Training:&nbsp;Properly trained workers can help reduce waste and improve overall service, which has a direct effect on net income.</li><li>Understand Your Market:&nbsp;Each market is unique and revenue potential will vary depending upon location, demographics and competition.</li><li>Track Metrics Regularly:&nbsp;Food cost percentages, labor ratios and weekly sales data act as key indicators operations may need to be adjusted.</li></ol><h2>What Profitability Really Comes Down To</h2>Patel notes that if franchise owners manage labor and costs properly, it’s not impossible to achieve strong cash flow even in the first year, bucking some franchising trends.So,&nbsp;<a href="https://1851franchise.com/how-much-can-you-make-as-a-franchise-owner-2724761">how much can franchisees make</a>? While results tend to vary, careful planning, disciplined operations and a proactive approach to assessing initial costs are essential. But by grasping and guiding the elements that drive franchise profitability, franchise owners can maximize overall business earnings, scaling a business that’s sustainable financially over the long term.Want to learn more about franchise opportunities on 1851 Franchise? Be sure to visit our&nbsp;<a href="https://1851franchise.com/power-rankings">Power Rankings</a> to read more on brands making moves.

How Much Can Franchisees Make? A Guide for Prospective Franchise Owners

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When candidates look for the best franchises to buy, they often start with familiar categories. But some of the most compelling models on the market fall outside traditional food, fitness or home services. Today’s buyers are leaning into unique franchise opportunities with sharper focus, easier operations and real staying power. Below are five unexpected franchises that continue to get attention for their tight models and strong financial performance.<h2>1. Residential Dumpster Rental —&nbsp;<a href="https://bintheredumpthatfranchise.com/">Bin There Dump That</a></h2>Bin There Dump That stands out in the waste-services category with a hyper-focused model built around clean, driveway-safe residential dumpsters. Unlike traditional junk removal, franchisees deliver compact bins designed for homeowners tackling renovations, moves and cleanouts. The business benefits from low labor needs, predictable rental cycles and strong repeat demand from contractors and real estate partners, making it one of the more unexpected franchises buyers are now considering for its simplicity and solid unit economics.<h2>2. Drone Inspection Services —&nbsp;<a href="https://bluenoseaerial.com/franchising/">Blue Nose Aerial Imaging</a></h2>Blue Nose Aerial Imaging offers professional-grade drone inspections for roofing, insurance, utilities and commercial real estate. Trained pilots provide detailed imaging and data analysis without the risk of ladders or lifts. The model stays lean — no storefront, small startup costs and a wide customer base — which positions franchisees to scale quickly as demand grows across multiple industries.<h2>3. Paint-Protection Film &amp; Vehicle Enhancement —&nbsp;<a href="https://www.tintworld.com/franchise-opportunities/">Tint World</a></h2><a href="https://1851franchise.com/franchise-deep-dive-tint-world-franchise-costs-fees-profit-and-data-2723226">Tint World</a> is best known for automotive window tinting, but its paint-protection film (PPF) business has become a major driver of growth. PPF, ceramic coatings and detailing packages offer strong ticket averages and consistent demand from car enthusiasts and everyday drivers. With a structured training program and national purchasing power, Tint World gives franchisees a profitable entry point into the booming vehicle-appearance market.<h2>4. VR Arcade Entertainment —&nbsp;<a href="https://www.virtualrealityfranchise.com/">Ctrl V</a></h2><a href="https://1851franchise.com/growth-club/ctrl-v-virtual-reality-franchise">Ctrl V</a> is one of the first virtual-reality arcade franchises in North America, offering immersive gaming experiences for individuals, parties and corporate events. The concept requires a modest footprint and relies on steady walk-in traffic plus group bookings. Many locations see strong margins since the model is powered by software, subscriptions and repeat visits rather than heavy labor or inventory.<h2>5. Dog-Poop Cleanup —&nbsp;<a href="https://doodycallsfranchising.com/">DoodyCalls</a></h2><a href="https://1851franchise.com/doodycalls/info">DoodyCalls</a>, which is part of the&nbsp;<a href="https://www.authoritybrands.com/">Authority Brands</a> platform, shows how even the most unexpected ideas can become highly profitable. The pet-waste removal service appeals to busy families, HOA communities and commercial properties looking for convenience and cleanliness. With recurring weekly routes, low overhead and a recession-resistant service need, franchisees often build dense territories and reliable revenue streams.As franchising continues to evolve, more entrepreneurs are discovering that unconventional ideas often create the biggest advantages — less competition, clearer differentiation and loyal customer bases. These five concepts prove that a great franchise doesn’t need to fit a traditional mold to deliver meaningful returns. For buyers willing to think beyond the familiar, the next standout opportunity may come from a category they never expected.Want to learn more about how 1851 helps franchisees find the right franchise opportunity? Visit&nbsp;<a href="http://www.1851growthclub.com">www.1851growthclub.com</a> and start your journey.&nbsp;

5 Unusual but Profitable Franchises You’ve Never Heard Of

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<a href="https://1851franchise.com/why-coffee-franchises-thrive-2025-2729271">The coffee landscape</a> continues to evolve rapidly, with convenience now arguably the most critical factor for consumers. With daily routines accelerating and convenience reigning supreme, the drive-thru model has cemented its status as the most sought-after route for securing that vital caffeine boost.Below is an examination of seven leading drive-thru coffee franchises projected for substantial expansion through 2026.<h3><a href="https://franchising.scooterscoffee.com/">1. Scooter’s Coffee</a></h3><ul><li>Unit Count: 849</li><li>Investment Range: $692,150 - $1,523,400</li></ul>Scooter’s is a national, drive-thru-first system with a mature playbook and heavy franchisor support. The brand publicly positions its model around speed, small footprints and kiosk/drive-thru formats, with disclosed fees and requirements for new operators.<a href="https://franchising.scooterscoffee.com/?utm_source=chatgpt.com">&nbsp;</a><h3><a href="https://www.ziggiscoffee.com/franchise/">2. Ziggi’s Coffee</a></h3><ul><li>Unit Count:&nbsp;100</li><li>Investment Range: $581,500 - $1,759,500</li></ul>Colorado-born Ziggi’s offers flexible drive-thru formats to suit various locations, including single-sided and double-sided drive-thrus, as well as a full café combined with a drive-thru.<h3><a href="https://franchise.thehumanbean.com/">3. The Human Bean</a></h3><ul><li>Unit Count:&nbsp;158</li><li>Investment Range: $562,090 - $1,290,931</li></ul>A pure drive-thru specialist with decades in the lane. Notably,&nbsp;<a href="https://1851franchise.com/franchise-deep-dive-the-human-bean-franchise-costs-fees-profit-and-data-2726955">The Human Bean</a> markets no ongoing royalty fee (operators should still review marketing and other fees in the FDD). The system highlights nationwide growth via franchised drive-thrus.<a href="https://franchise.thehumanbean.com/?utm_source=chatgpt.com">&nbsp;</a><h3><a href="https://franchising.aromajoes.com/">4. Aroma Joe’s</a></h3><ul><li>Unit Count:&nbsp;100+</li><li>Investment Range:&nbsp;$597,821 - $1,825,221</li></ul>New England-rooted and expanding, Aroma Joe’s self-describes as a “drive-thru coffee and energy drink franchise.” The brand specializes in unique flavor combinations for its drinks.<h3><a href="https://www.dunkinfranchising.com/">5. Dunkin’</a></h3><ul><li>Unit Count: 8,499</li><li>Investment Range:&nbsp;$526,900 - $1,832,500</li></ul>A legacy brand with a huge installed base of drive-thrus and a well-documented franchise process and training. For operators seeking scale and national brand power,&nbsp;<a href="https://1851franchise.com/franchise-deep-dive-dunkin-franchise-costs-fees-profit-and-data-2720835">Dunkin’</a> remains a top consideration.<a href="https://www.dunkinfranchising.com/faqs/?utm_source=chatgpt.com">&nbsp;</a><h3><a href="https://www.biggbyfranchising.com/">6. BIGGBY® COFFEE</a></h3><ul><li>Unit Count:&nbsp;440+&nbsp;</li><li>Investment Range: $296,250 - $1,011,500</li><li>1851 Franchise Newsroom:&nbsp;<a href="https://1851franchise.com/biggbycoffee">https://1851franchise.com/biggbycoffee</a></li></ul><a href="https://1851franchise.com/franchise-deep-dive-biggby-coffees-franchise-costs-fees-profit-and-data-2721631">BIGGBY®</a> is a fully franchised system (no company-run stores) with substantial growth momentum. The brand’s relatively moderate entry cost in the white-box format makes it a more accessible option, and it explicitly offers drive-thru formats (modular and site built) that align with the high-speed, convenience-first consumer trend.<h3><a href="https://corporate.thecoffeebeanandtealeaf.com/franchising">7. The Coffee Bean &amp; Tea Leaf</a></h3><ul><li>Unit Count: 1,232 globally, 130 in the U.S.</li><li>Investment Range:<ul><li>Traditional Store: $940,665 – $1,430,177</li><li>&nbsp;Kiosk Format: $551,500 – $916,059</li></ul></li></ul>A legacy premium coffee brand with more than six decades of history, The Coffee Bean &amp; Tea Leaf is actively repositioning for modern convenience-led growth. While historically associated with café formats, the system offers kiosk and non-traditional footprints that align well with drive-thru, high-traffic and limited-space environments.To continue your research, check out some of these related 1851 Franchise articles:<ul><li><a href="https://1851franchise.com/why-coffee-franchises-thrive-2025-2729271">Why Coffee Franchises Are Thriving in 2025</a></li><li><a href="https://1851franchise.com/top-10-low-cost-coffee-franchise-opportunities-of-2024-2727679">Top 10 Low-Cost Coffee Franchise Opportunities of 2024</a></li><li><a href="https://1851franchise.com/15-best-coffee-restaurant-franchises-2726869">15 Best Coffee Restaurant Franchises to Consider for 2024</a></li></ul>

The 7 Best Drive-Thru Coffee Franchises To Buy in 2026

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LAKEWOOD, Colo.&nbsp;—&nbsp;<a href="https://www.weareradianceholdings.com/">Radiance Holdings</a>, the parent company of both&nbsp;<a href="https://www.solafranchising.com/">Sola Salons</a>, the 750-unit salon suites franchise, and&nbsp;<a href="http://ownawoodhouse.com">Woodhouse Spas</a>, the over-90-unit luxury day spa franchise, has appointed franchise veteran&nbsp;<a href="https://www.linkedin.com/in/keith-sizemore-85992074/">Keith Sizemore</a> as its new chief development officer. With extensive experience in the franchise industry, Sizemore will support Radiance Holdings in its next phase of strategic expansion.In his new role, Sizemore will oversee the franchise development strategy for both brands, focusing on filling in key markets for&nbsp;<a href="https://1851franchise.com/sola-salons/info">Sola Salons</a> and accelerating growth for&nbsp;<a href="https://1851franchise.com/woodhouse-spas/info">Woodhouse</a> as it approaches the 100-unit milestone. With consistent momentum in the beauty and wellness sectors and both brands seeing steady growth over recent years, Sizemore joins the brand at a pivotal time for growth.“I’m excited to join Radiance Holdings at such a momentous time in the company’s journey,” Sizemore said. “Sola Salons has built an incredible foundation with 750 locations, and now, we have the opportunity to identify key markets where we can continue strategic growth. At the same time, Woodhouse is perfectly positioned to expand and bring its one-of-a-kind model to new territories nationwide.”Prior to joining Radiance Holdings, Sizemore held leadership roles at Marco’s Pizza and Shipley Do-Nuts, where he identified high-potential markets and supported franchisee growth and success from day one.&nbsp;“Keith’s career trajectory has been impressive, and his expertise in franchise development will be invaluable as we enter this next stage of growth,” said&nbsp;<a href="https://www.linkedin.com/in/benjonessola/">Ben Jones</a>, CEO of Radiance Holdings. “His ability to identify the right markets, attract quality franchisees and drive sustainable growth will be instrumental in achieving our goals.”As Sizemore steps into his new role, the team is focused on key markets for both brands. Sola Salons is targeting expansion in high-potential markets like San Francisco, Los Angeles, Houston and Chicago, while Woodhouse is prioritizing development in major metropolitan areas like Seattle, New York City, Phoenix and Boston. Within these key markets, Radiance is looking to partner with driven, passionate franchisees who are committed to providing an exceptional experience to beauty professionals and guests in their markets and building thriving businesses in the beauty and wellness sectors.ABOUT SOLA SALONS:In 2004, Sola Salons was established with the opening of its first location in Denver, Colorado. Now with 750 locations open in the U.S. and Canada, Sola is proud to offer 22,000+ independent beauty professionals the freedom and benefits of salon ownership without the risk and overhead of opening a traditional salon. Its innovative salon model empowers hairdressers, estheticians, nail techs, massage therapists and other like-minded professionals to take control of their lives and their careers. Sola provides beauty professionals with beautiful, fully-equipped salon studios alongside the support and tools they need to launch their salon business in no time. For more information about Sola Salons, please visit&nbsp;<a href="https://www.solasalonstudios.com/">https://www.solasalonstudios.com/</a>.&nbsp;ABOUT WOODHOUSE SPAS:Woodhouse Spas is a leading luxury spa franchise that offers resort-style spa experiences in local communities. Founded in 2001 in Victoria, Texas, Woodhouse Spas has grown to more than 90 locations across the United States. The brand provides a wide range of services, including massages, facials, body treatments, and nail services, all designed to offer personalized care and enhance wellness. Woodhouse franchise owners benefit from comprehensive support, including training, site selection, construction management, marketing, and operational advice. For more information about Woodhouse Spas, visit&nbsp;<a href="https://www.woodhousespas.com/.">https://www.woodhousespas.com/.</a>&nbsp;

Keith Sizemore headshot, Radiance Holdings

Radiance Holdings Names Keith Sizemore Chief Development Officer

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Callaway has agreed to sell a 60% stake in its Topgolf and Toptracer divisions to private equity firm Leonard Green &amp; Partners (LGP)&nbsp;<a href="https://www.topgolfcallawaybrands.com/news-releases/news-release-details/topgolf-callaway-brands-announces-agreement-sell-majority-stake">in a deal that values the Topgolf business at roughly $1.1 billion</a>. The transaction will bring in about $770 million in net proceeds for&nbsp;<a href="https://www.topgolfcallawaybrands.com/">Topgolf Callaway Brands</a>, according to regulatory filings. The move is part of a broader restructuring plan the company had been pursuing since same-venue sales softened and former Topgolf CEO Artie Starrs stepped down in August.Callaway and Topgolf originally merged in 2021 to accelerate the growth of the eatertainment brand, but separating the businesses is now seen as a way to sharpen strategic focus, streamline operations and better allocate capital. While the company initially explored selling as much as 80% of Topgolf, it ultimately selected LGP as a buyer because of the firm’s strong track record with high-growth consumer brands. The private equity group has backed chains such as&nbsp;<a href="https://www.zaxbys.com/franchise">Zaxby’s</a>,&nbsp;<a href="https://www.velvettaco.com/international-partner/">Velvet Taco</a> and previously&nbsp;<a href="https://1851franchise.com/shake-shacks-unusual-international-business-strategy-2710292">Shake Shack</a>.Despite earlier declines, Topgolf’s performance has begun to rebound. The company posted slightly positive same-venue sales in the third quarter of 2025, driven primarily by its core guest segment — players who use one or two hitting bays — which accounts for 80% of annual revenue. Traffic in that category returned to strong double-digit growth, aided by value promotions like Sunday Funday and weekday discounts. Operational upgrades, including improvements to the digital channel and the rollout of Toast’s point-of-sale system, have also increased efficiency and boosted spending per visit.The deal is expected to close in the first quarter of 2026. After the transaction, Topgolf Callaway Brands will rebrand as Callaway Golf Company and continue operating its core portfolio, which includes Callaway, Odyssey, TravisMathew and Ogio, while LGP guides Topgolf into its next phase of expansion.Read the full press release&nbsp;<a href="https://www.topgolfcallawaybrands.com/news-releases/news-release-details/topgolf-callaway-brands-announces-agreement-sell-majority-stake">here</a>.&nbsp;

Callaway Sells Majority Stake in Topgolf to Private Equity for $770 Million

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Family has always been at the heart of everything for sisters&nbsp;<a href="https://1851franchise.com/griswold-franchise-oklahoma-city-north-manar-landis-maha-zirn-kashoor-2730454">Manar Landis and Maha Zirn-Kashoor,</a> so when they began looking for a new business venture, it only made sense that they’d do it together. Today, the pair are proud&nbsp;<a href="https://griswoldhomecarefranchise.com/">Griswold</a> franchisees, combining their complementary skills and shared compassion to make a difference in the lives of seniors and&nbsp; families in their community. For Zirn-Kashoor and Landis, the decision to go into business together was as natural as their lifelong connection.“The short answer,” Zirn-Kashoor said, “is that it’s always the right time as a family to be together. We were both in the right place to start that one.”Though life had taken them in different directions — with families, careers and homes of their own — the sisters never lost touch. “We were always in contact,” Zirn-Kashoor said. “Almost every year we saw each other. So when the idea of the business came, it was only natural that we were both ready for it and said, ‘Let’s go for it.’”That shared readiness made the decision simple: it was time to&nbsp;<a href="https://1851franchise.com/griswold/how-griswold-home-care-provided-a-more-meaningful-career-for-these-franchisees-amid-the-pandemic-2715838">build something meaningful together</a>.<h2>From Sisters to Business Partners</h2>Transitioning from family members to business partners came smoothly for the pair. “Because we know each other quite well, it came very naturally,” Zirn-Kashoor said. “We recognized my strength, her strength, where we can complement each other — and it’s working so far.”The two sisters developed a natural division of responsibilities, allowing each to focus on what she does best. That balance has only strengthened their bond. “It brought us even closer to each other,” Zirn-Kashoor said. “Usually, when you have family, each one goes to their business or work and then maybe you meet at dinner or on weekends. Now we are combining all this — we see each other even more now. It added positively to the dynamic.”<h2>Why Griswold?</h2>When it came time to choose a brand, Landis led the research — and&nbsp;<a href="https://1851franchise.com/griswold/info">Griswold</a> quickly stood out. “She asked around, looked into different franchises, and it was the reputation of Griswold,” Zirn-Kashoor said. “From the first moment we spoke with them, it felt like we were joining a family.”That sense of belonging only deepened as they met other franchisees. “They are very professional, but there is also a warm environment,” Zirn-Kashoor said. “When we met other franchisees at a couple of events, it felt like family. It just enhanced our feeling that this is the right company we want to join.”<h2>A Family-Owned Business With a Human Mission</h2>As sisters and co-owners, Zirn-Kashoor and Landis believe their family connection adds real value to how they lead their business and care for their clients. “It’s an added value to be family working together,” Zirn-Kashoor said. “We know how to divide the work, who’s responsible for what, and sometimes we combine our efforts on certain areas where we can bring an even better outcome.”That collaboration is rooted in shared purpose. For the sisters, Griswold’s mission resonated deeply. “The story of Jean Griswold is very touching and impressive,” Zirn-Kashoor said. “It’s not money-oriented — it’s very human and people-oriented. That’s what really drove us. Otherwise, any business you can start somewhere and think about profit. This is not the easiest one, but we chose it on purpose because we can relate to it … When you think about it, we are helping vulnerable people — people in need — and that’s something we are already proud of.”<h2>Building a Legacy of Care and Connection</h2>More than just a business, Zirn-Kashoor and Landis see their Griswold franchise as a legacy — one rooted in compassion and community. “We are certain that our hard work will bring very fruitful income,” Zirn-Kashoor said, “and we hope that this is the legacy we can keep as a name for us, for our children and for our family later on. There cannot be a better legacy than helping people in need and caring for the community.”Even amid the challenges of launching a business, the sisters have found unexpected joy in the journey. “The most surprising part is how much fun we are having,” Zirn-Kashoor said. “We knew we would enjoy it, but we didn’t know it would start from day one. We keep reminding each other not to forget to have fun and enjoy the journey.”

Why Two Sisters Chose Now to Build a Purpose-Driven Home Care Business With Griswold

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For 10 years,&nbsp;<a href="https://www.linkedin.com/in/gcosentino/">Giovanni Cosentino</a> built a corporate career as an executive assistant and project manager in various industries, including electric vehicles, blockchain, finance and adtech. Then, after a 2024 end-of-year layoff, Cosentino saw an opportunity to take control of his career path. Rather than jumping back into the corporate job market, he decided to apply his robust background in management and leadership to a new adventure, business ownership, recognizing that his background in organizing complex projects would serve as the perfect foundation for running a small business.Motivated to become his own boss, Cosentino turned to franchising. He liked the stability of service-based businesses and the demand for reliable home improvement. From here, he began narrowing down the opportunities. This led him to&nbsp;<a href="http://freshcoatfranchise.com">Fresh Coat Painters</a>, the national painting franchise. He's now getting ready for his official grand opening and excited to begin serving the Westchester community.Cosentino took the time to chat with 1851 Franchise to discuss all of this and more. Here’s what he had to say:1851 Franchise: Frame your personal story for us. What do you want us to know?Giovanni Cosentino:&nbsp;My father was a dentist for almost 45 years in the Hudson Valley, and I admired his work ethic and his ability to make people smile with his sense of humor and skill. I grew up locally and earned my degree at Purchase College here in Westchester County. I’ve always wanted to be helpful to others, doing something similar to what my father was able to achieve, but in my own way.&nbsp;I’ve always been an independent person and a leader, managing people and projects really well. If something has my name on it, it will be good work. That's how I live my life: doing the best I can at whatever I put my hands to.1851: What did you do before franchising, and how did you decide franchising made sense for you?Cosentino:&nbsp;I spent nearly 10 years in my career as an executive assistant and project manager, but unfortunately, layoffs impacted my position at the end of 2024.Following that, the job search felt different from any other time. I looked at my skill set and knew my experience would translate well into business ownership. I realized this was an opportune time to bet on myself.1851:&nbsp;What made you pick this brand? What excites you most about this company?Cosentino:&nbsp;I explored over a dozen franchises, but I was being very selective as I didn’t like what their FDD stats were or the niche element of their business model. I was almost ready to move on and figure something else out, but then I spoke with&nbsp;<a href="http://1851franchise.com/freshcoat/info">Fresh Coat Painters</a> as my last franchise for consideration. It was the only one that felt like I could make it work. Having navigated multiple economic challenges, I’ve learned that blue-collar trades are always in demand. Painting, in particular, is a recession-resistant industry that tends to thrive even in uncertain times.Fresh Coat allows owners the flexibility to operate their business how they see fit while providing essential guidance and support, like an onboarding coach and a business coach. I also really appreciate the community of other franchisees; experienced members have been exceptionally helpful. Having this network resolves issues of not knowing where to turn or encountering challenges for the first time.1851:&nbsp;What do you hope to achieve with your business? What are your plans for growth?&nbsp;Cosentino:&nbsp;My plan is to bring a new level of professionalism to the industry. I want to be known as someone who can deliver outstanding results, managing a crew of well-trained and vetted painters using the highest quality products. We want to transform client spaces into a personal retreat, an oasis of atmosphere, or a comfortable abode.&nbsp;Over time, we will expand to provide full interior and exterior house painting, eventually lending our services and ethos to improving commercial spaces. We are also considering expanding to decks, cabinet painting, power washing and removing or adding popcorn ceiling and wallpapering.1851:&nbsp;What advice do you have for other people thinking about becoming franchise owners?Cosentino:&nbsp;Just like any other kind of business, make sure you have the appropriate amount of funds available for your venture. The initial franchise fee is not the only cost; you need additional capital for the “runway” before you actually generate revenue.&nbsp;Understand that it will take a large amount of your time, energy and resources to bring it all to life. But in the end, I genuinely believe it could be one of the most worthwhile endeavors anyone can do, with results that can sustain a family and bring great value to your clients and community.ABOUT FRESH COAT PAINTERS:Fresh Coat Painters, the residential and commercial painting franchise under the Strategic Franchising Systems umbrella, offers a low-cost business model that gives entrepreneurs from all walks of life the chance to become successful business owners in the communities they serve. Since starting in 2004, Fresh Coat has expanded to over 190 franchise locations nationwide. Thanks to its unparalleled professionalism and affordable business model, it has become one of the leading concepts in the booming residential and commercial painting segment. With continued year-over-year growth, Fresh Coat is well on its way to achieving its overall goal of becoming a truly iconic painting brand.&nbsp;

Southwest Airlines Made a Big Mistake

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