1851

The coronavirus crisis continues to cause unique challenges for franchisors and franchisees alike, and brands of all sizes within the franchising industry are creating new strategies for survival.&nbsp;To that end, 1851 Franchise publisher Nick Powills and Charles Internicola, founder and partner of the <a href="https://www.franchiselawsolutions.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=coronavirus-and-franchising-mike-kelley-franchisee-of-sylvan-learning-center-2712644" target="_blank" rel="nofollow">Internicola Law Firm</a>, are covering the Coronavirus and its impact on the franchising industry through a <a href="https://mbf6e734.clickfunnels.com/webinar-registration1584137477175?utm_source=1851franchise.com&utm_medium=article&utm_campaign=coronavirus-and-franchising-mike-kelley-franchisee-of-sylvan-learning-center-2712644" target="_blank" rel="nofollow">webinar series titled “Coronavirus and Franchising: Mindset + Strategy to Recover and Grow.”</a>In today’s afternoon webinar, Powills and Internicola spoke with <a href="https://www.linkedin.com/in/mike-kelley-b84a55132?utm_source=1851franchise.com&utm_medium=article&utm_campaign=coronavirus-and-franchising-mike-kelley-franchisee-of-sylvan-learning-center-2712644" target="_blank" rel="nofollow">Minneapolis-based Sylvan Learning* franchisee Mike Kelley</a>.&nbsp;Here are some of the key insights from their discussion.&nbsp;<h4>How Franchisees are Dealing with Crisis</h4>Franchisees have an obligation to take care of three groups: their staff, their customers and their vendors. As a business leader, it is important to manage these groups by keeping staff employed, keeping customers satisfied and meeting obligations for vendors.&nbsp;Right now, employees are looking for leaders to help them manage this crisis week by week. Franchisees need to show their employees they are there for them, and they need to create a plan to get through to the other side of this crisis.Franchisees should communicate with customers and show them how the business is adapting and adding value for consumers. An open dialogue with customers is crucial to developing an understanding of what they need during this time. For example, at <a href="https://sylvanfranchise.com/?utm_source=1851franchise.com&utm_medium=article&utm_campaign=coronavirus-and-franchising-mike-kelley-franchisee-of-sylvan-learning-center-2712644" target="_blank" rel="nofollow">Sylvan Learning</a>, it is important to show nervous parents that their kids are in good hands and aren’t going to fall&nbsp; behind in school.When it comes to vendors, it is important that franchisees keep them updated on the plan of action and let them know that they are valuable partners.&nbsp;For franchisees, laying out an in-depth plan in well-defined phases can help ease the stress of consumers, employees and vendors.&nbsp;<h4>Leaning on Others for Help</h4>More than ever, franchisees need the franchisor to prove that all the support they sold in the sales process is real. Franchisors should be offering resources and pivoting strategies to position franchisees for success.Being able to lean on a franchisor with resources is invaluable during a time like this. Franchisees shouldn’t be afraid to ask for support and work closely with franchisors to come up with creative and local solutions to problems as they arise.Lean on vendors such as landlords or supply chain companies, don’t hesitate to ask them to work with you through this tough period. These conversations are what allow owners to keep staff employed and keep the machine running.<h4>The Power of a Positive Mindset</h4>Communication with customers and employees can also keep franchise owners positive and motivated during these uncertain times. For passion-driven businesses that provide an essential service to communities, this can be a particularly rewarding period for business owners, despite the challenges.It is easy to be negative, but it is important to remember that positivity is within our control. A positive mindset goes hand-in-hand with growth.&nbsp;Last week, the fear and anxiety was overwhelming, but now we all must move forward with a positive attitude, working as hard as possible, communicating and making smart decisions for the future.To register for all of this week's Coronavirus and Franchising webinars, <a href="https://mbf6e734.clickfunnels.com/webinar-registration1584137477175?utm_source=1851franchise.com&utm_medium=article&utm_campaign=coronavirus-and-franchising-mike-kelley-franchisee-of-sylvan-learning-center-2712644" target="_blank" rel="nofollow">click here</a>.

Coronavirus and Franchising: Mike Kelley, Franchisee of Sylvan Learning Center

1851 Franchise

Nick Powills and Charles Internicola are joined by Sylvan Learning Center franchisee Mike Kelley to discuss how franchisees are tackling the challenges of the COVID-19 crisis.

coronavirus-and-franchising-mike-kelley-franchisee-of-sylvan-learning-center

Paris Baguette

Photo of table of pastries and donuts in Paris Baguette

IndyStar: Bakery Café Paris Baguette Expanding to Indiana. What’s on the Menu?

paris-baguette-expands-to-indiana

CapitalSpring

CapitalSpring Acquires Coast Sign to Expand Support for Multi-Location Brands

capitalspring-acquires-coast-sign-to-expand-support-for-multi-location-brands

Sola Salons

Removing Obstacles Through Listening-First Leadership: Daryl Hurst’s Approach at Sola Salons

daryl-hurst-sola-salons-leadership-journey

Paris Baguette Canada

Photo of exterior of a Paris Baguette location

How Much Can I Make as a Paris Baguette Franchisee?

paris-baguette-franchise-disclosure-document-analysis

Busy Bee Jumpers

Busy Bee Jumpers: Where Proven Success Meets People-First Franchising

busy-bee-jumpers-franchise-culture-success

Buying a Franchise Masterclass

 Franchise Opportunities

Get Support Buying a Franchise

How to Buy a Franchise White Paper

How to Buy a Franchise

How to Sell Franchises

How to Grow a Franchise

Find a Franchise Supplier

1851 Franchise Opportunities

Franchisor News

Franchisor Power Rankings

FranCamp Mastermind Summit

Franchise Resources

What ALEC-Laffer's Report Means for Franchising

Website Awards

Power Rankings

About 1851

Advertise on 1851

Contact 1851 Editorial

Terms of Use

1851 Login

GROWTH CLUB LOGIN

facebook

instagram

twitter

linkedin

youtube

Homebuyers Keep Buying — And That’s Good News for Home Service Franchises - 1851 Franchise

Homebuyers Keep Buying — And That’s Good News for Home Service Franchises

homebuyers-keep-buying-and-thats-good-news-for-home-service-franchises

AI Could Push Unemployment to 20% — Fueling a Surge in First-Time Franchise Buyers - 1851 Franchise

AI Could Push Unemployment to 20% — Fueling a Surge in First-Time Franchise Buyers

ai-unemployment-impact-white-collar-job-loss

How To Sell Just One Franchise: What You’ll Learn at FranCamp NJ 2025

how-to-sell-just-one-franchise-what-youll-learn-at-francamp-nj-2025

House Passes Tax Relief Package With Key Benefits for Small Businesses and Franchises

house-passes-small-business-tax-relief-bill-2025

McDonald’s To Hire 375,000 Workers as It Prepares for Major U.S. Expansion

mcdonalds-to-hire-375000-workers-as-it-prepares-for-major-us-expansion

franchisee spotlight graphic with photo of Melissa & Matt Johnson and Pigtails & Crewcuts logo

Building a Family-Friendly Business: How Melissa and Matt Johnson Grew Pigtails & Crewcuts in San Antonio

how-melissa-and-matt-johnson-grew-pigtails-crewcuts-in-san-antonio

franchisee spotlight graphic with photo of Brianna and Matt Fitchett, Seniors Helping Seniors logo

Nonprofit Leaders to Bring Seniors Helping Seniors® Franchise to East Bay, California

nonprofit-leaders-to-bring-seniors-helping-seniors-franchise-to-east-bay-california

Franchisee spotlight graphic with photo of Sean Phelan & Caring Transitions logo

From Tech to Transitions: Why This Caring Transitions Franchisee Left the Corporate World To Help Families Navigate Life’s Hardest Moves

sean-phelan-caring-transitions-franchise-austin

Franchisee spotlight graphic with photo of Raj Pingili and Paris Baguette logo

How a Family Vacation Inspired Raj Pingili to Bring Paris Baguette to Towson, Maryland

how-a-family-vacation-inspired-raj-pingili-to-bring-paris-baguette-to-towson-maryland

The Ultimate Guide to Selling Franchises: How To Create a Strong Incentive

how-to-build-strong-incentives-to-attract-prospective-franchisees

How Car Sales Taught Buddy's Home Furnishings’ Mitchell Lee the Secrets of Franchise Development

how-car-sales-taught-buddys-home-furnishings-mitchell-lee-the-secrets-of-franchise-development

The Top 20 Handyman Franchises To Invest in for 2025

top-handyman-franchises-to-invest-in

The Top 20 Cleaning Franchises to Invest in for 2025

top-cleaning-franchises-to-invest-in

Coronavirus and Franchising: Mike Kelley, Franchisee of Sylvan Learning Center

MORE STORIES LIKE THIS