Why You Don't Need a Dog Training Background To Be a Hounds Town USA Owner

Hounds Town USA, the fast-growing doggie daycare franchise, offers such comprehensive training and support for franchisees that even franchisees with no dog handling experience can grow and succeed with the brand.

Danielle Jannace, the brand’s director of training, is living proof of that fact.

Customers love Hounds Town because the brand understands the importance of dog-on-dog interaction, and its centers can facilitate healthy, fun play for their furry friends. But, just like Jannace, no Hounds Town USA franchisees need extensive experience in working with animals to succeed with the brand. Jannace and her team give franchisees everything they need to confidently watch out for the dogs, which are like family members to their owners.

When Jannace started working at Hounds Town USA, she was a teenager in high school. The plucky 17-year-old began working with the brand as a kennel cleaner, which she describes as a great job for people who are just getting started in their careers. As a shy person, Jannace found she got along better with animals than humans sometimes. And as someone working at one of the very first Hounds Town USA locations, she got to know the brand’s CEO, Mike Gould, who also battled social anxiety on his road to success.

Under Gould’s tutelage, Jannace rose up the ranks to become a director within the company. Hounds Town USA offers a series of training that not only teaches franchisees how to manage dogs but also teaches them how to run a profitable business.

“Hounds Town USA prepares its franchisees the same way it prepared Danielle,” said Gould. “There are three training workshops, which total 150 hours. These include the initial training, the opening training and phase III training. These cover everything from kennel safety, to Hounds Town’s unique dog temperament evaluation, to identifying and addressing the most common dog injuries. All the training sessions also instruct franchisees on how to launch and run a business, evaluate financials and effective marketing and branding,” said Gould.

Jannace is responsible for training Hounds Town USA franchisees and ensuring their success. With the rapidly expanding brand having just signed its 75th location, Jannace has already become a seasoned pro at showing new franchisees the ropes.

For Jannace’s part, she said she’s able to train new franchisees so well because of the support she got from Gould and the vision for the business he shared with her.

"I have been an employee of Hounds Town USA as long as I have because Jackie Bondanza, Hounds Town’s president, and Mike are great bosses,” said Jannace. “When I started, there were only 3 stores, so I got to see how the brand rose to meet customer demand and grew exponentially. When it did take off, I knew that it was something I wanted to be a part of. Mike and Jackie helped me understand the bigger picture and how to make sure we all got there together as a team."

With the boom in pet adoption during the pandemic and the gradual return to office life looming around the corner, doggie daycare franchises have been selling out quickly in desirable markets. Thanks to Jannace and her team’s round-the-clock support for franchisees, the Hounds Town USA concept has established itself as a key player in the space and one set to cash in on the coming boom in the sector.

ABOUT HOUNDS TOWN USA:

Since 2000, Hounds Town USA has offered a safe and welcoming environment for dogs to be dogs. With interactive doggie daycare, pet boarding, dog grooming, a pet taxi and retail services, Hounds Town USA’s unique town for dogs is home to the happiest dogs -- and franchise owners -- on Earth. Founded by former NYPD canine handler and commanding officer of the Nassau County Police Department Michael S. Gould, Hounds Town USA has grown to more than 20 locations with plans to expand to 30 units before 2023. For more information please visit http://www.houndstownfranchise.com.